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Referral Information

How to Make a Referral

STEP services are available to qualified individuals regardless of insurance status. We will assess all individuals between the ages of 16 and 35 who are in the first few years of psychotic illness and live in the Connecticut towns of New Haven, East Haven, North Haven, Bethany, Woodbridge, Hamden, and Branford.

If you live outside these towns but are a resident of Connecticut, help is now available via a collaborative network of clinics. See information on the STEP Learning Collaborative. Access to this network is through a single referral line: (203) 200-0140.

Referrals come from a variety of sources, including healthcare providers, educational professionals, family members, and individuals.

  1. For Healthcare Professionals
    • If you are a healthcare professional, please obtain the patient's verbal consent so can we can contact them directly. Leave the name and telephone number for the patient, as well as your name and contact information on the (voice)mailbox of confidential Referral Line: (203) 200-0140. We will take it from there.
  2. Self Referrals
    • If you believe treatment may be right for you or a loved one, please call (203) 200-0140 and leave a message with:
      1. Your Name
      2. The Town / City that the person you are concerned about lives
      3. Your call back number
    • We will return your message within 1 business day.
  3. Questions
    • If you have questions about eligibility or anything else not covered here, please call (203) 200-0140.