Our Approach

The PCMH model of care focuses on five areas:

• Building strong, collaborative health care teams that work together to meet the needs of patients
• Providing patient-centered care addressing the whole person, respecting patients’ values and preferences
• Coordinating comprehensive health care through clear communication among patients, families, caregivers, medical and behavioral health providers, hospitals, and other facilities
• Improving patients’ access to care, through such initiatives as expanded office hours and providing email access to electronic medical records
• Improving health care quality and standards by providing evidence-based care, patient and family education, and self-management support

We would like to hear your direct feedback regarding your experience as a patient/family member of our clinic. Please visit the YIMA Patient/Family Comment Box to provide your feedback.

Sign up for MyChart, our secure online patient portal, that gives you access to all of your Yale health information whenever you need it, wherever you may be.