2008
Medical Clinic Characteristics and Access to Behavioral Health Services for Persons With HIV
Ohl ME, Landon BE, Cleary PD, LeMaster J. Medical Clinic Characteristics and Access to Behavioral Health Services for Persons With HIV. Psychiatric Services 2008, 59: 400-407. PMID: 18378839, DOI: 10.1176/ps.2008.59.4.400.Peer-Reviewed Original ResearchConceptsSite case managementSubstance abuse careBehavioral health servicesCase managementClinic characteristicsSpecialist careHealth servicesMental health specialist careMental healthLikelihood of careSubstance useHIV specialty clinicsServices Utilization StudyActive substance useMental health specialistsSubgroup of personsMental health careHIV CostPatient characteristicsPrimary outcomeSpecialty clinicHealth specialistsHIVUtilization studiesClinic
2002
The influence of patient characteristics on ratings of managed behavioral health care
Cleary P, Carlson M, Shaul J, Eisen S. The influence of patient characteristics on ratings of managed behavioral health care. The Journal Of Behavioral Health Services & Research 2002, 29: 481-489. PMID: 12404942, DOI: 10.1007/bf02287354.Peer-Reviewed Original ResearchConceptsBehavioral health carePatient characteristicsHealth careCare ratingsHealth care ratingsHealth care useCost of careRatings of patientsHealthy patientsCare usePatient ratingsPatientsEnrollee characteristicsHealth plansPlan ratingsCareInsurance coverageLess educationCommercial plansFrequent usersPublic plans
2001
Toward a national consumer survey: Evaluation of the CABHS and MHSIP instruments
Eisen S, Shaul J, Leff S, Stringfellow V, Clarridge B, Cleary P. Toward a national consumer survey: Evaluation of the CABHS and MHSIP instruments. The Journal Of Behavioral Health Services & Research 2001, 28: 347-369. PMID: 11497028, DOI: 10.1007/bf02287249.Peer-Reviewed Original ResearchConceptsBehavioral health surveyHealth plan performanceBehavioral health plansTreatment outcomesHealth SurveyResponse rateHealth plansConsumer AssessmentNational Consumer SurveyInsurance plansPlan performanceProgram SurveySurvey developmentSurvey itemsConsumer burdenAspects of appropriatenessGreater validityUse of Consumer Ratings for Quality Improvement in Behavioral Health Insurance Plans
Shaul J, Eisen S, Stringfellow V, Clarridge B, Hermann R, Nelson D, Anderson E, Kubrin A, Leff H, Cleary P. Use of Consumer Ratings for Quality Improvement in Behavioral Health Insurance Plans. The Joint Commission Journal On Quality And Patient Safety 2001, 27: 216-229. PMID: 11293838, DOI: 10.1016/s1070-3241(01)27019-9.Peer-Reviewed Original ResearchConceptsBehavioral health plansHealth plansAdult patientsBehavioral health care servicesCommercial health plansAspects of careHealth care servicesHealth plan policiesHealth care plansQuality improvement effortsHealth insurance plansPatient groupPositive responseCare plansAssistance patientsResponse rateCare servicesPatientsLeast positive responsesConsumer AssessmentPublic assistance patientsServices SurveyInsurance plansNational CommitteeTreatment
1999
Development of a Consumer Survey for Behavioral Health Services
Eisen S, Shaul J, Clarridge B, Nelson D, Spink J, Cleary P. Development of a Consumer Survey for Behavioral Health Services. Psychiatric Services 1999, 50: 793-798. PMID: 10375149, DOI: 10.1176/ps.50.6.793.Peer-Reviewed Original ResearchConceptsBehavioral health servicesHealth servicesInsurance plansSubstance abuse servicesConsumer satisfaction surveyMedicaid plansAbuse servicesMental healthConsumer AssessmentCommercial plansSatisfaction instrumentSatisfaction surveyConsumer focus groupsFurther testingFocus groupsGroupDiverse sampleFuture effortsService instrumentReporting formatCare
1982
Distress Syndromes, Illness Behavior, Access to Care and Medical Utilization in a Defined Population
Mechanic D, Cleary P, Greenley J. Distress Syndromes, Illness Behavior, Access to Care and Medical Utilization in a Defined Population. Medical Care 1982, 20: 361-372. PMID: 7078293, DOI: 10.1097/00005650-198204000-00002.Peer-Reviewed Original ResearchConceptsMental health careIllness behaviorPhysical symptomsMedical care visitsGeneral medical servicesHealth careMedical care useSample of personsRetrospective utilizationCare visitsDistress syndromePsychologic disordersProspective dataCare useMedical utilizationPsychiatric carePsychiatric patientsProspective periodRetrospective periodCareMedical servicesSymptomsRepresentative sampleCentBehavior measures