2010
A Randomized Trial Comparing Mail versus In‐Office Distribution of the CAHPS Clinician and Group Survey
Anastario MP, Rodriguez HP, Gallagher PM, Cleary PD, Shaller D, Rogers WH, Bogen K, Safran DG. A Randomized Trial Comparing Mail versus In‐Office Distribution of the CAHPS Clinician and Group Survey. Health Services Research 2010, 45: 1345-1359. PMID: 20579126, PMCID: PMC2965508, DOI: 10.1111/j.1475-6773.2010.01129.x.Peer-Reviewed Original ResearchConceptsPatient care experiencesCare experiencesLower overall response rateOverall response rateComparison of physicianChoice of patientsCAHPS ClinicianResponse ratePractice sitesSurvey scoresAnalytic samplePotential rolePatientsCliniciansDistribution ratePhysiciansFurther testingValid assessmentSurvey distributionNew York StateGroup surveyMailTrialsWeeksRate
2002
Factors Affecting Response Rates to the Consumer Assessment of Health Plans Study Survey
Zaslavsky AM, Zaborski LB, Cleary PD. Factors Affecting Response Rates to the Consumer Assessment of Health Plans Study Survey. Medical Care 2002, 40: 485-499. PMID: 12021675, DOI: 10.1097/00005650-200206000-00006.Peer-Reviewed Original ResearchConceptsResponse rateLow response rateHealth Plans Study (CAHPS) surveyHigh response rateHealth Care SurveyLogistic regression modelsPlan characteristicsNonwhite beneficiariesCare SurveyChi2 testDeterminants of nonresponseCAHPS surveySociodemographic representativenessConsumer AssessmentContact informationDisabled beneficiariesInterStudy dataHigh rateRegression modelsAssociationFurther effortsMore residentsTelephoneProfit plansStudy survey