2019
The effect of administration mode on CAHPS survey response rates and results: A comparison of mail and web‐based approaches
Fowler FJ, Cosenza C, Cripps LA, Edgman‐Levitan S, Cleary PD. The effect of administration mode on CAHPS survey response rates and results: A comparison of mail and web‐based approaches. Health Services Research 2019, 54: 714-721. PMID: 30656646, PMCID: PMC6505419, DOI: 10.1111/1475-6773.13109.Peer-Reviewed Original ResearchConceptsResponse rateMore primary care visitsPrimary care visitsPrimary care practicesSample of patientsLow response rateSurvey response rateCare visitsPatient populationAdministration protocolCAHPS surveyCare practicesPatientsCharacteristics of respondentsComparison of MailEmail invitationEmail addressesAdministration modeRespondent characteristicsLittle evidenceMailProtocolNonresponse biasVisits
2012
Development of and Field Test Results for the CAHPS PCMH Survey
Scholle SH, Vuong O, Ding L, Fry S, Gallagher P, Brown JA, Hays RD, Cleary PD. Development of and Field Test Results for the CAHPS PCMH Survey. Medical Care 2012, 50: s2-s10. PMID: 23064272, PMCID: PMC5388834, DOI: 10.1097/mlr.0b013e3182610aba.Peer-Reviewed Original ResearchMeSH KeywordsAdolescentAdultAgedChildChild, PreschoolCommunity Health CentersConsumer BehaviorFactor Analysis, StatisticalFemaleFocus GroupsHealth Care SurveysHealth PersonnelHumansInfantInterviews as TopicMaleMiddle AgedPatient SatisfactionPatient-Centered CarePrimary Health CarePrivate PracticeReproducibility of ResultsSurveys and QuestionnairesUnited StatesYoung AdultConceptsEffective care practicesProcess of careMulti-item compositesPrimary careMedical homePediatric practiceSystems ClinicianCare practicesHealthcare providersConsumer AssessmentExpert panelSupplemental itemsPCMHCareChild versionCognitive interviewsExploratory factor analysisSurvey questionsPatientsBroad public inputClinicians
2007
Factors Affecting Influential Discussions Among Physicians: A Social Network Analysis of a Primary Care Practice
Keating NL, Ayanian JZ, Cleary PD, Marsden PV. Factors Affecting Influential Discussions Among Physicians: A Social Network Analysis of a Primary Care Practice. Journal Of General Internal Medicine 2007, 22: 794-798. PMID: 17404798, PMCID: PMC2219865, DOI: 10.1007/s11606-007-0190-8.Peer-Reviewed Original ResearchConceptsPrimary care physiciansPrimary care practicesCare physiciansHigh-quality evidence-based medicineCare practicesHealth issuesWomen's health issuesEvidence-based medicineSame clinicWomen's healthDifferent clinicsPhysician locationPhysiciansMore womenClinical sessionsClinicAcademic practiceHealthRapid disseminationPatientsDesignSurveyObjectiveEvaluateBackgroundPhysiciansCareWomen