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Program Evaluation

Our evaluations combine scientific rigor with the practical realities of implementing evaluations that are responsive to local needs. We know that programs and services take place in diverse local contexts that need to be considered to conduct useful evaluations. We work collaboratively to design and conduct evaluations using a participatory process. We provide coaching and training to enhance capacity to participate in the evaluation process. Our evaluations align with our values to inform practice, program planning and management, and policy development.

Needs assessments

A systematic process to assess the needs of a group or community in order to increase understanding about that group or community and develop programs, services, or policies to address identified needs.

Examples of Our Work:

Process evaluations

The systematic collection of data about how a program or service operates or is implemented.

Examples of Our Work:

Outcome evaluations

A systematic assessment of whether a program is achieving intended outcomes; an outcome evaluation may also assess how and to what extent intended outcomes are achieved.

Examples of Our Work:

Impact evaluations

A systematic assessment of longer-term and larger-scale effects of a program, service, or policy in relation to specific societal priorities.

Examples of Our Work:

Service system evaluation

A systematic assessment of the processes and outcomes of services and their relationship to one another that is usually conducted in collaboration with multiple service system stakeholders, such as consumers, family members, and service recipients; program and service providers; funders; and policy makers.

Examples of Our Work: