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Aug 27 - Radiology Town Hall

August 28, 2020
ID
5511

Transcript

  • 00:09let Doctor Goodman
  • 00:11kick it off and then we will
  • 00:14start question answer session.
  • 00:17Go ahead. Thanks arena.
  • 00:19So thanks everybody. Thanks for
  • 00:22joining us for this radiology town
  • 00:25hole and we put this together
  • 00:28really simply to provide.
  • 00:31An alternative to the faculty meetings where
  • 00:33we have a lot of information to get through,
  • 00:35but it gets quite descriptive and we
  • 00:37want some sessions where there's a bit
  • 00:40more discourse amongst awesome faculty.
  • 00:41So we have solicited some hot topics.
  • 00:44Some questions that you have
  • 00:45sent to us to answer,
  • 00:47so we will go through those in order,
  • 00:49and we have all the vice chairs
  • 00:51on the call as well as knee.
  • 00:53We will leave some time after every
  • 00:55sort of question to throw it open to the
  • 00:58group to ask any follow up questions.
  • 01:00You can do this either by raising
  • 01:02your hand and we will see that,
  • 01:04and then we'll switch on your
  • 01:06microphone and you can talk.
  • 01:07Or you can just type them in the
  • 01:10queue in a box, and Serena will.
  • 01:12Identify which questions to ask.
  • 01:14So let's get things started.
  • 01:16I'll throw it over to Serena to give
  • 01:18us some of the questions that you've
  • 01:20asked. Thanks Rob.
  • 01:21So the first question that I received
  • 01:24multiple times and I'm going to
  • 01:26ask you to answer is how is Kobe
  • 01:29affected the Department finances?
  • 01:31Yeah, so this is a big topic.
  • 01:34It's not a particularly pleasant
  • 01:36topic and I know it's a question that
  • 01:39everybody wants answered and it's an
  • 01:41answer that sort of developing as we
  • 01:44move forward through the kovid pandemic.
  • 01:46You all know that we had an
  • 01:49unprecedented decline in outpatient
  • 01:51volumes during the kovid pandemic,
  • 01:54and this, of course led to a significant
  • 01:57drop in our outpatient revenue.
  • 01:59So I've spoken about this before
  • 02:02at faculty meetings,
  • 02:03but just as a frame of reference,
  • 02:06we usually collect around $5,000,000 in
  • 02:09professional collections every month.
  • 02:10Now, for April, May, June,
  • 02:13July and even August so far were
  • 02:15way off at Mark and.
  • 02:18Our worst month was may where we
  • 02:20collected half of what we usually do.
  • 02:22So like 2 1/2 million dollars.
  • 02:24So you can see that the is going to be
  • 02:27several $1,000,000 of deficit from this year,
  • 02:31which is something that we didn't anticipate.
  • 02:34We had hoped to be exceeding our pre
  • 02:37kovid collections at this point.
  • 02:38Our goal was to exceed our pre curved
  • 02:41volumes as we as we recovered.
  • 02:43But it's not looking like we're
  • 02:45going to get there yet.
  • 02:46And certainly August doesn't look
  • 02:48like it's going to be exceeding
  • 02:49what we collected in August.
  • 02:51In 2019 for example.
  • 02:53And there are lots of reasons for this.
  • 02:56We think one is that breast was
  • 02:59our section at the biggest margin.
  • 03:01So it was our biggest collector in the past.
  • 03:05Breast obviously.
  • 03:06Just shut down really during during
  • 03:08covid there was no screening taking
  • 03:10place and with the ability to screen
  • 03:13patients with social distancing,
  • 03:14getting back up to speed has been slow,
  • 03:18so that set us.
  • 03:19Our other sections,
  • 03:21although they are getting better,
  • 03:22we're obviously not quite at pre kovid level,
  • 03:25so every other section is contributing
  • 03:27to that that dip in collections and
  • 03:30our payor mix is altering as well
  • 03:32as seeing more of an unfavorable
  • 03:34payor mix moving forwards.
  • 03:36So this means that we are looking
  • 03:38at a deficit, certainly this year,
  • 03:41and unfortunately we're certainly last
  • 03:43year and probably this year as well,
  • 03:45so it's likely that we're going
  • 03:48to have to continue to look at
  • 03:50some deep expense reductions for
  • 03:52FY 21 and will be looking at ways
  • 03:55to actually help us do this.
  • 03:57Of course,
  • 03:58the hospital is in the same boat,
  • 04:01Yale medicine is in the same boat.
  • 04:03Your medicines clinical revenue is
  • 04:05down nearly 7%.
  • 04:06In FY20 hours was down little less than that,
  • 04:09so we weren't as bad as as your
  • 04:12medicine as a whole,
  • 04:13but certainly your medicines collections of
  • 04:15have fallen significantly last year as well.
  • 04:17So we are all in this together.
  • 04:19We're all in the same boat.
  • 04:21Everyone is going to have to tighten belts,
  • 04:24but FY21 is going to be a difficult
  • 04:26year where we have to work out
  • 04:28what we can do to actually remain.
  • 04:31Will avoid going into deficit,
  • 04:33so I'll stop there.
  • 04:34Let's give you a minute also to ask any
  • 04:37questions or to type any questions you
  • 04:40have about that.
  • 04:45I'm going to give people a
  • 04:47whole minute just so they
  • 04:48really feel they got time to to
  • 04:49type something or ask something.
  • 04:52If anyone wants to speak,
  • 04:53you can raise your hand and I
  • 04:55will unmute you so you can ask
  • 05:03have a
  • 05:12question. The hospital of
  • 05:19plans for the fall and winter.
  • 05:23You know? In case you know there's
  • 05:26another spike in Covid and an what?
  • 05:29The plan will be will we still
  • 05:32operate and we're going to shut
  • 05:34down like in the spring? Yeah,
  • 05:36the general consensus is that code
  • 05:38will be with us for awhile and we will
  • 05:41be catering for it without having to
  • 05:43discontinue our outpatient operations,
  • 05:45which we did in April, May and June.
  • 05:48So like we did with having our hot
  • 05:50sites and segregated areas where like
  • 05:52we would likely go back to that without
  • 05:55actually stopping operations completely.
  • 05:57So if there is a second spike in the
  • 06:00in the fall, it's not going to be
  • 06:03as drastic as it was in the spring.
  • 06:06We're hoping we're not going to see one.
  • 06:08We hope to get back to normal,
  • 06:11but if there is a second wave we
  • 06:13are likely not to be affected so
  • 06:16badly as we were at this time.
  • 06:19So Rob, we actually have a
  • 06:21question come through and maybe
  • 06:23Jay can actually jump on this one.
  • 06:25Do we have good stocks
  • 06:26of PPE for a second wave?
  • 06:31I. Yeah, I actually haven't
  • 06:32looked at the dashboard recently,
  • 06:34but I know that the hospital has been.
  • 06:37Planning for that in terms of
  • 06:40ensuring that they had enough
  • 06:43and 95 masks and or equivalents.
  • 06:46I don't know Rob if there's been any
  • 06:48updates in terms of the supply chain.
  • 06:50Yeah, landscape with with the chairs meeting.
  • 06:54Yeah,
  • 06:54they are this stockpiling and yellow
  • 06:56medicine are stockpiling as well.
  • 06:58So remember those two entities here.
  • 07:00There's the hospital and as your
  • 07:02medicine for their ambulatory sites,
  • 07:04so both have been even though
  • 07:06our waivers is declining,
  • 07:07there still purchasing and stockpiling
  • 07:09in 90 fives and other PPE.
  • 07:11So I don't think we will have a
  • 07:13peepee issue to the same degree
  • 07:16that we had during the spring.
  • 07:19Another question about funding,
  • 07:21how much relief funding did
  • 07:22the hospital system receive and
  • 07:24has that money been allocated?
  • 07:27So. Remember, we are a physician practice,
  • 07:31so the Care Act dollars that flowed to
  • 07:35us really go to went to Yale Medicine.
  • 07:38Yale Medicine is a group practice.
  • 07:41We are in the same boat as all our
  • 07:44colleagues across your medicine,
  • 07:46from surgery to anesthesiology,
  • 07:48to dermatology, Yale Medicine
  • 07:50was hit very hard by the P PE.
  • 07:53Budget and how much PP they had to
  • 07:55die for their ambulatory sites.
  • 07:57So they are using the Care Act Monies
  • 08:00to actually fund their PPE purchases,
  • 08:03and although that seems a bit disingenuous
  • 08:05for us because we're hospital based,
  • 08:08we don't get the benefit of any P PE that
  • 08:11they had to buy for clinic building in.
  • 08:15In Westport,
  • 08:16we do benefit from it because that
  • 08:18allows the surgeons and the physicians
  • 08:21to practice there and continue
  • 08:23to refer for us to do imaging so.
  • 08:25When I heard first heard this,
  • 08:27I thought that maybe this is
  • 08:28something that is a little unfair,
  • 08:30but the more I thought about it,
  • 08:32I feel that it probably is
  • 08:34the appropriate thing to do.
  • 08:35The young medicine budget for PP
  • 08:37skyrocketed like everyone else is,
  • 08:38and the Care Act,
  • 08:39dollars and a donation from Jonathan
  • 08:41Rothberg actually help them pay for that.
  • 08:43Thank
  • 08:44you, I'm actually
  • 08:46going to turn it
  • 08:48over to Doctor Scout question
  • 08:51about social distancing.
  • 08:53How will we maintain quality
  • 08:56education with social distancing?
  • 08:59So that indeed is a
  • 09:01huge challenge for all
  • 09:02of us and the residents,
  • 09:04and I want to say right from the
  • 09:07start that I really appreciate the
  • 09:10efforts that everybody has made.
  • 09:12First of all, the transition to zoom
  • 09:15conferences as well as the supplemental
  • 09:17video conferences at several
  • 09:19sections have provided have really
  • 09:21been met with great applause by the
  • 09:24residents who really appreciated it.
  • 09:26I think the biggest challenge
  • 09:28is trying to teach.
  • 09:30Through zoom and engage the residence
  • 09:33and that really does take a lot
  • 09:36of creativity and effort and I
  • 09:39would be happy to speak to any
  • 09:42individuals who want to offline
  • 09:44about particular strategies,
  • 09:45but things that are variety of people
  • 09:49have found helpful have been to do
  • 09:52some work ahead of the conference to
  • 09:55send out word slides of teaching.
  • 09:57Little short videos.
  • 09:59Unknown cases so that the residents
  • 10:02can prepare for the conference
  • 10:04and then during the conference
  • 10:07to use the chat feature.
  • 10:10Questions like poll everywhere.
  • 10:11Rsna live other apps like that game formats,
  • 10:16jeopardy,
  • 10:16other type of things but also to
  • 10:19ask for volunteers in terms of
  • 10:22getting a residence to be engaged.
  • 10:26You can identify what level
  • 10:28resident that you want.
  • 10:30You can,
  • 10:31when you do border views is pretty easy
  • 10:33to go through a particular rotation
  • 10:35through the 3rd or the 4th years,
  • 10:38but generally speaking,
  • 10:39rather than trying to call on somebody
  • 10:41whose name you see to actually ask
  • 10:44for a volunteer tends to be helpful
  • 10:46if you have particular projects
  • 10:47where you have difficult things,
  • 10:49you can have people break out
  • 10:51into meeting rooms that that's
  • 10:53very time consuming.
  • 10:54Another option is to get residents
  • 10:57to prepare part or all of a contrast
  • 11:00conference in directly participate
  • 11:01so you can have a Journal club
  • 11:04and assigned journals articles
  • 11:06for people to read.
  • 11:07You can assign people to present
  • 11:10difficult case conferences,
  • 11:11so again, I think focusing on
  • 11:13engaging the residents is really,
  • 11:15really important.
  • 11:16But it's also a challenge to teach
  • 11:19at the workstation and with the way
  • 11:21Regina has arranged the workstations
  • 11:23we now in most sections can allow
  • 11:26residents and Attendings in the same room.
  • 11:28And again,
  • 11:29if you're going to be closer than six feet,
  • 11:32you just have to be sure to wear a mask.
  • 11:36The bigger challenge,
  • 11:37of course,
  • 11:37is trying to educate the people
  • 11:39who are off site.
  • 11:41And once again I just want to point out
  • 11:44that Regina is really making a huge effort.
  • 11:47To try and find other areas where
  • 11:49we can put workstations in house so
  • 11:52that faculty residents can be together.
  • 11:55It's really hard to do,
  • 11:57but she's trying really really
  • 11:59hard and rub and Irina,
  • 12:01Angie to Anet or really making
  • 12:03a big effort to provide adequate
  • 12:05offsite workstations that are more
  • 12:07efficient than the current beady eyes,
  • 12:10so that at least our senior residents
  • 12:13and fellows when they're off site,
  • 12:15they can read remotely more efficiently.
  • 12:18But in the meantime,
  • 12:19until these things become available,
  • 12:21I think the most important thing
  • 12:23is to maintain contact
  • 12:25with the residents that are off site and to
  • 12:28call periodically to review cases with them.
  • 12:31Or set up a specific time that's convenient
  • 12:33for you and the residents that you can review
  • 12:37either their cases or other interesting
  • 12:39cases that you've collected during the day.
  • 12:42If you don't have enough volume,
  • 12:44you can assign items from item banks.
  • 12:47You can assign directed reading,
  • 12:49but I really think the most important thing
  • 12:51is is to acknowledge that this is difficult
  • 12:54and so we have to have a creative approach.
  • 12:57And the most important thing is to
  • 13:00communicate to the residents that even
  • 13:02in this time that you love your job,
  • 13:05you love what you do.
  • 13:07You love reading cases,
  • 13:08you love teaching them and to reach out
  • 13:11to them and demonstrate your enthusiasm.
  • 13:13And again, if any individual wants to talk
  • 13:16to me about specific ways of doing this,
  • 13:19I'd be happy to talk to them.
  • 13:22We did get some great feedback
  • 13:24today from the MSK session.
  • 13:26This really been hit hard with small
  • 13:28reading rooms that using the zoom meeting
  • 13:31format so that they the attending could
  • 13:33share his or her work station with the
  • 13:36offsite resident has been very much
  • 13:38appreciated by the residents and has
  • 13:41been a really effective way of teaching,
  • 13:43so again.
  • 13:44Thank you all for your efforts 'cause
  • 13:46I know it really is difficult.
  • 13:50Thanks Leslie Cicero did share in
  • 13:52the Q and a bucket of suggestion.
  • 13:54I guess in the peed section they
  • 13:56have a zoom meeting room open all
  • 13:58day and they use it to review
  • 14:00cases with residents who are in
  • 14:02the other room slash off site.
  • 14:04So that's something else to
  • 14:05consider for the different
  • 14:07sections as we move forward. Leslie
  • 14:09has to have the residents voice concern
  • 14:11at all to you or education leadership
  • 14:14are bone they have about about how
  • 14:16it's all changed. Yes, Ann.
  • 14:18It's particularly hard in the
  • 14:20sections where the reading rooms
  • 14:21are so small and there are lots of
  • 14:24fellows that there just isn't room
  • 14:26for the residents, particularly now.
  • 14:28Because of course you know the
  • 14:30sections really feel like they
  • 14:32need to train the Fellows,
  • 14:33and so the residents are kind
  • 14:35of getting short shrift,
  • 14:36so that is particularly difficult.
  • 14:38Ann again.
  • 14:39So people are trying to do things like
  • 14:42Cicero that is said MSK has done that.
  • 14:45They use that same format with
  • 14:47the virtual sort of work station
  • 14:49thing through zoom, remember,
  • 14:50Hameed told everybody about how to do
  • 14:53that right when Covid started an again.
  • 14:55It's not perfect, but it works well.
  • 14:57I mean, one of the things that
  • 14:59I've done that I've gotten positive
  • 15:02feedback for is that you know, I said it.
  • 15:05Try and set aside 1/2 an hour
  • 15:07a couple of times today.
  • 15:09Where I'm not reading cases,
  • 15:11I'm actually with a resident
  • 15:12one way or the other,
  • 15:14either in the same reading room
  • 15:16or through the zoom format,
  • 15:17and just, you know,
  • 15:19really focused on them going over
  • 15:21cases and pointing things out,
  • 15:22but it's hard,
  • 15:23you know when when you're not there.
  • 15:26It's really,
  • 15:26you know it's one thing to go over report.
  • 15:29It's another thing to point out.
  • 15:31Actually, the findings on the images.
  • 15:34So it it it takes a lot of effort
  • 15:37and again it is stressful and it,
  • 15:40but it's stressful for the residents too,
  • 15:42which is why emphasize that you
  • 15:44know we all have to try and be as
  • 15:47enthusiastic and positive and make
  • 15:49as much effort to communicate and be
  • 15:51supportive of the residence as we can.
  • 15:55Thanks Leslie. And Jay,
  • 15:56I'm actually going to throw this
  • 15:58question at you so when the maximum
  • 16:01number of individuals and a reading room
  • 16:04was determined to infectious disease,
  • 16:06consider aerosol transmission
  • 16:07in their calculations.
  • 16:08There's been some question about masks
  • 16:10actually being used in the reading rooms,
  • 16:12and so what's the Department policy
  • 16:14regarding activities in like in light of
  • 16:17likely transmission via aerosol spread
  • 16:19with individuals who sit there all day.
  • 16:22Yeah, so this came up even just this
  • 16:25week and I did reach back out to our
  • 16:29liaison with infection prevention
  • 16:31and our current policy is accurate
  • 16:34and is what they do recommend.
  • 16:37Which is, you know,
  • 16:38we encourage routine use of masks while
  • 16:41in the reading room whenever possible,
  • 16:44but it's not mandatory if you're
  • 16:47able to follow appropriate
  • 16:48social distance protocols.
  • 16:50So if you're sitting at.
  • 16:52Greater than six feet away from
  • 16:54anyone else at your workstation,
  • 16:56you technically do not have to wear a mask,
  • 16:59even though you're in the
  • 17:00same room as others,
  • 17:02because you know that's kind of the
  • 17:04state approach as well as the CDC
  • 17:06approach in terms of having adequate
  • 17:08distance to mitigate any risk of spread,
  • 17:10and by spread it really is through
  • 17:12aerosol that infection prevention
  • 17:14team actually did walk around to
  • 17:16the reading rooms to actually
  • 17:17look at the layouts with Regina
  • 17:19and Cheryl Gucci and one of our
  • 17:21quality and safety team members.
  • 17:23Regina also asked him to do some
  • 17:25air exchange value measurements
  • 17:27for the reading rooms like we did
  • 17:29for all of our imaging suites,
  • 17:31and they were actually all very good
  • 17:34in the range of eight to 15 ish,
  • 17:36which is which is actually quite positive.
  • 17:38So it means that we're getting fairly
  • 17:41effective air turnover in the rooms
  • 17:43in terms of adequate removal there
  • 17:45through the hospital's HVAC system.
  • 17:47We also encourage that you leave the
  • 17:49reading room doors open whenever possible.
  • 17:51That also helps to improve air flow.
  • 17:53And kind of prevent stagnation of error.
  • 17:56So they did take all those things into
  • 17:58affect when giving us the guidance
  • 18:01of what we should follow to mitigate
  • 18:03any risk of transmission while we're
  • 18:05in the reading room working together.
  • 18:09Jay, would you confirm that the six
  • 18:11feet is good enough considering
  • 18:13aerosole rather than the droplets?
  • 18:15The six feet is still what's being,
  • 18:18you know, used by the state and
  • 18:21the CDC is as an adequate radius.
  • 18:25It's not a magical number, you know.
  • 18:27I think it's not like you know
  • 18:30covid particles go 6 feet and
  • 18:32then magically hit the floor.
  • 18:34There's been other papers that have
  • 18:36suggested that it could be have
  • 18:38a greater radius than six feet,
  • 18:40at least in terms of travel.
  • 18:42Now, in terms of the risk of
  • 18:44actually being able to travel
  • 18:45farther in a closed room and cause a
  • 18:48potential risk of being infectious,
  • 18:50that's harder to prove.
  • 18:51So we're still left with following
  • 18:53what you know, the CDC and the state.
  • 18:56Department of Public health recommend
  • 18:58and that still stands at 6 feet.
  • 19:00Distancing for adequate social distance,
  • 19:02so that's where we stand.
  • 19:04Most of our workstations that we've
  • 19:06set up are actually probably a little
  • 19:08bit further than six feet away,
  • 19:11but we encourage the use of
  • 19:13mass when you can,
  • 19:14but we can't mandate it when
  • 19:16you're actually able to adhere
  • 19:18to proper social distancing.
  • 19:21We're
  • 19:21not trying to make anyone nervous, of course,
  • 19:23so I'll just add that in. I got a text
  • 19:26message on the
  • 19:27side about that. So yeah, I mean,
  • 19:29the incidence of health care workers
  • 19:31they've discontinued testing us
  • 19:32because our instance was solos people
  • 19:34coming into the reading room of health
  • 19:36care workers and are incidences. It
  • 19:37was less than 1% and then stopped
  • 19:39stop testing. We considered putting
  • 19:42plexiglass partitions between the
  • 19:43workstations when we did the walk
  • 19:45through in the spring and determined
  • 19:47you know the number of Reading people
  • 19:49who could be at the reading room
  • 19:51and if there is interest and more
  • 19:54concern about aerosols and people,
  • 19:56think that those plexiglass dividers
  • 19:57between the desks would be helpful.
  • 19:59We can look into it.
  • 20:01I think we can still most likely order them,
  • 20:04so just let us know we could
  • 20:07try it if there's addressed.
  • 20:09Yeah, it might serve
  • 20:11as some means of a barrier
  • 20:13you know to a certain height.
  • 20:15Obviously it's aerosol, it's Ares.
  • 20:17Also, it can float up and around,
  • 20:19you know, but I'm sure it does help.
  • 20:22Obviously, catch some you know
  • 20:24particles of if someone happened to
  • 20:26be infected and you know asymptomatic
  • 20:28and working in the reading room.
  • 20:30But as of now the data would
  • 20:33still suggest that the risk of of.
  • 20:36Being infected from somebody who is
  • 20:38infected at a greater than a 6 foot
  • 20:42distance is probably pretty small.
  • 20:44And that's what we're currently following.
  • 20:46You know, as the data changes
  • 20:48and the guidelines change.
  • 20:49So what?
  • 20:50We so we're constantly in touch
  • 20:52with our infection prevention
  • 20:53team as issues arise so.
  • 20:57Thanks Trey, any questions on that topic?
  • 20:59I'll let it sit for a minute and then we'll
  • 21:01move on to an IT question that we have.
  • 21:18Why have our IT systems
  • 21:22been so fragile recently?
  • 21:25Well, during the last two months,
  • 21:28unfortunately we have had not
  • 21:29only packs failures but also power
  • 21:32failures and network failures,
  • 21:33and I know that for us as users
  • 21:36it doesn't make any difference
  • 21:38be cause the end result is that
  • 21:41we just can't work efficiently.
  • 21:43In the case of power failure network failure,
  • 21:47we're really at the mercy of the backup
  • 21:50systems to come back quickly and
  • 21:52also not to affect our both our packs
  • 21:55as well as some of our modalities.
  • 21:58You know some other cities and so
  • 22:01on sometimes don't come back up,
  • 22:03so we not only depend on the backup systems,
  • 22:06but also in good communication and I
  • 22:09have to say that in the last episode
  • 22:12last week within full system network failure.
  • 22:15It was the communication was lacking
  • 22:17an we're working with the hospital to
  • 22:20establish a better communication system
  • 22:23by developing an IT major failure policy.
  • 22:25We know what to do when there is just
  • 22:28an epic downtime because we do that
  • 22:31routinely whenever it gets upgraded,
  • 22:34but we do not have good communication
  • 22:37in radiology,
  • 22:38was not informed of these network failure.
  • 22:41It took us awhile to even figure
  • 22:44out what was going on.
  • 22:46Irina, can you just speak up?
  • 22:47I'm getting some people saying
  • 22:49they can't hear you OK, and
  • 22:51I'm also going to put my volume
  • 22:53higher up if needed. Thank you.
  • 22:56Ex failure the most recent failures
  • 22:59have affected both primordial
  • 23:02Anpara Scribe an what we do not
  • 23:04have good cost from the company.
  • 23:07We mainly have differential diagnosis.
  • 23:09Going from that could have been the
  • 23:12antivirus software so we remove the
  • 23:15antivirus software that didn't help.
  • 23:17It could have been also due
  • 23:20to lack of memory.
  • 23:21It was also thought that the
  • 23:24distributor which had been updated
  • 23:26may have caused some failures.
  • 23:29An even workstation local problems.
  • 23:31So what we have done so far,
  • 23:34these number one.
  • 23:35We installed a new primordial client.
  • 23:38We also have put more memory reimage
  • 23:41their workstations and in some cases the
  • 23:44older workstations have been replaced
  • 23:47including the Indian in the ballroom.
  • 23:49So that seems to have improved
  • 23:52the performance of primordial.
  • 23:54The problem is that now prescribe is
  • 23:57also having significant problems.
  • 23:59And I know because we have heard from
  • 24:02users that the system is dropping worse,
  • 24:05including sentences,
  • 24:06and that some people have even had
  • 24:09to go to even typing some reports.
  • 24:12So we were in touch with CEO and
  • 24:14vice president or nuanced yesterday
  • 24:16requesting that logs that we have
  • 24:19been providing the company get
  • 24:21evaluated quickly by the engineers,
  • 24:24and if that doesn't result in some
  • 24:27solution within the next 2 days.
  • 24:29They even bring engineers some site
  • 24:31because this really has become
  • 24:33a very serious issue.
  • 24:34We are very aware of it and so we
  • 24:37are hoping that once can turn this
  • 24:39around and give us some either
  • 24:41engineers on the ground or at least
  • 24:44an explanation of how they're
  • 24:46going to be solving these issues.
  • 24:51Very muted myself.
  • 24:52Thank you. Sister was a
  • 24:54question we were asked not to use
  • 24:56our own mice and keyboards and
  • 24:58then told we would be provided with
  • 25:01Department sanctioned high end ones.
  • 25:02Do you have any news on this front?
  • 25:06Yes, I think that we have determined
  • 25:09that right now the failures that we have
  • 25:13are not related to people using their
  • 25:16own microphones or keyboards and mouse,
  • 25:19and so while we discourage people from
  • 25:23putting any UBS port so some other
  • 25:26devices in their computers where we're
  • 25:28doing an we have worked with G2 on
  • 25:32analyzing what will be summer orgonomic
  • 25:36devices that we will be able to.
  • 25:38Either provide or suggest that people
  • 25:41get and so once we are over the hump
  • 25:44of all these failures which we need to
  • 25:47resolve before we add new variables.
  • 25:49Once we have that result we will
  • 25:51communicate with the faculty where
  • 25:53will be the applications that we
  • 25:55recommend or that we will provide.
  • 25:58Thank you.
  • 26:00Any questions for Irene
  • 26:03about those topics?
  • 26:11OK, I'm going to send it over to
  • 26:13doctor made ouf what research projects
  • 26:15have redone with visage so far?
  • 26:19Thanks Serena, so Fortunately there's
  • 26:21been a lot of research projects
  • 26:24being done with this is, you know,
  • 26:28this is just one of our mean vendors.
  • 26:32But I wanted to say is that the projects
  • 26:35that we have been involved in are at
  • 26:38very different stages of completion
  • 26:41and these projects can be classified
  • 26:43into really two distinct groupings.
  • 26:46First, we have clinical studies
  • 26:48that are aimed at answering specific
  • 26:50questions related to solid organs
  • 26:52and or their associated diseases,
  • 26:54and Secondly to improve the
  • 26:56overall functionality and tools
  • 26:58used for the image analysis.
  • 27:00So, as many of you already know.
  • 27:03The first clinical study with this
  • 27:05it was really one that was on breast
  • 27:09density AI classification that Leanne
  • 27:11did as the P and this was really
  • 27:14to reduce the Inter variability of
  • 27:16breast density classifications at
  • 27:18the streamlining clinical workflow.
  • 27:19This was then followed by a pet
  • 27:22IQ noise recovery study.
  • 27:24It was done by Chen Lu to improve
  • 27:28the usability of pet images that are
  • 27:31often seemed to be of low quality.
  • 27:34In addition,
  • 27:34Merriam Aboyan has been working with
  • 27:37message on radio genomics of brain tumors,
  • 27:40and this includes both the brain tumor
  • 27:43core as well as Adima AI Segmentation
  • 27:46and Irina and Chris Dunge have been
  • 27:49the P for something called kobzar.
  • 27:52I've been involved in the beginning.
  • 27:54Of this with, you know,
  • 27:56visage and a bunch of centers.
  • 27:59Covas R stands for Kovid Dischage
  • 28:01Archive and this is a data repository
  • 28:04that is forming the basis for
  • 28:06some multicenter multiorgan,
  • 28:08an multidisciplinary projects
  • 28:10that have been related to Kovid.
  • 28:12Currently the chest and neuro section
  • 28:15specifically have had multisensor
  • 28:17initiatives that have been on going.
  • 28:19And then Lastly, there have been
  • 28:22two studies that have been done.
  • 28:24Started by Julius Shapiro.
  • 28:26Related to liver oncology,
  • 28:28one that is a Lie Reads AI Classifier.
  • 28:31It will be used to standardize
  • 28:34reporting and lexecon that describes
  • 28:36imaging features of liver lesions for
  • 28:38diagnosis and therapeutic assessment,
  • 28:41and the second has been holding for
  • 28:43AI segmentation to identify new AI
  • 28:46based image Biomarkers and to help
  • 28:48create workflows for diagnosis,
  • 28:51staging and characterization of
  • 28:52tumors for both therapeutic triage.
  • 28:55An assessment.
  • 28:56For improving image analysis,
  • 28:58there has been work done with this
  • 29:01is to aid and identifying the data
  • 29:04to fully embed Hiyori Pie Radio
  • 29:07Mix Export which is been used
  • 29:10in Merriam's already genomics.
  • 29:12Study for exporting images and
  • 29:15segmentation masks to nifti file format.
  • 29:18To get the use of GitLab for team coding,
  • 29:21it's been actually used for the wire
  • 29:24as classifier and to get that up and
  • 29:26running on the research server and
  • 29:28also to improve the capability for
  • 29:31Yale researchers to embed their own
  • 29:33AI models using Docker container
  • 29:35into the research visited research
  • 29:37server on their own.
  • 29:38So as you can see there's been a
  • 29:41number of major projects with one
  • 29:43of our key collaborators, visage.
  • 29:45There has been some other AI work as well.
  • 29:48And I don't want to exclude the
  • 29:51fact that AI
  • 29:52doc is another one of our major vendors,
  • 29:56and there's been some neural work
  • 29:58as well as work done with CT,
  • 30:01pulmonary pulmonary emboli and lung nodules.
  • 30:04And Clio's has also been used for
  • 30:06some breast and thyroid studies.
  • 30:09There's also subtle we're in the
  • 30:11process of piloting a memer neuro and
  • 30:14musculoskeletal AI to accelerate imaging
  • 30:16protocols and to enhance image quality.
  • 30:19So as you can all see,
  • 30:21there's been a lot of interest in AI.
  • 30:24There's been a lot of interest in
  • 30:26working with some of our key vendors,
  • 30:29and I think that overtime will
  • 30:31have even more relationships and
  • 30:33more interested in a lot of the
  • 30:35academic pursuits of the Department.
  • 30:38Thank you.
  • 30:43Any questions for David?
  • 30:49OK, Regina, Big question for you.
  • 30:52What are plans for triennial
  • 30:55this year this year or next
  • 30:58year next year?
  • 30:59We all know that the triennial
  • 31:02sabbatical leave policy has evolved
  • 31:04over the last several years,
  • 31:06trying to be more in line with the
  • 31:09medical school expectations and the
  • 31:11current policy is written up as
  • 31:13an aesopi that's on the Internet,
  • 31:16so hopefully everybody knows the resources
  • 31:19there with the ESO peas on the YDR Internet.
  • 31:22That said, the current policy.
  • 31:26You know has some Kings to it,
  • 31:30and we also had a triennial town Hall
  • 31:33pre kovid where lot of the faculty
  • 31:37were dissatisfied with the direction
  • 31:40an of the triennial sabbatical leave.
  • 31:43One of the main dissatisfying points
  • 31:46was the thought that we would take the
  • 31:50triangle sabbatical leave and block in
  • 31:53month blocks overtime as opposed to.
  • 31:56Perhaps days spread over six
  • 31:58months or or a year,
  • 32:00and that's something that we're
  • 32:02working on with the medical school so
  • 32:05that we hope that next year will be
  • 32:08able to take days spread out over a
  • 32:11year and not just one month blocks.
  • 32:14This, of course,
  • 32:15is going to be worked on by the committee,
  • 32:19the triangles sabbatical leave committee.
  • 32:20They are planning to meet again this
  • 32:23year and will work on incorporating
  • 32:25this and possibly some other.
  • 32:28Modifications to our policy for next year.
  • 32:32I think the triennial committee is going to.
  • 32:37All the committee also was is to
  • 32:40review the applications and sort of
  • 32:43consider the merits of the various
  • 32:45activities to determine the amount
  • 32:47of leave required for the request.
  • 32:50This is in line with what peer
  • 32:52institutions that still have triangle
  • 32:55sabbatical leaves often do.
  • 32:56They'll also be the help help guide.
  • 32:59You know what kind of coverage
  • 33:02the section needs,
  • 33:03'cause as many of you also know,
  • 33:06we do section planning.
  • 33:07Once or twice a year where we try
  • 33:10to plan ahead for the next 6 to 12
  • 33:12months to figure out what all the
  • 33:15sections need to cover their shifts so.
  • 33:18The lead given to people granted
  • 33:20to people will be based probably
  • 33:23on their activities as well as
  • 33:26whether the section can.
  • 33:28Can can can afford having that person off for
  • 33:31a block or days off over the years time so.
  • 33:35There's some things that
  • 33:36probably won't ever come back.
  • 33:38You know the roll over into the
  • 33:40following year or two years,
  • 33:42which happened before,
  • 33:43where you could have your Tri annual
  • 33:45sabbatical leave rolled over two or
  • 33:47three years,
  • 33:48probably.
  • 33:48Won't come back and I think in the
  • 33:52past you could monetize that leave
  • 33:55by earning why payments and that
  • 33:58probably won't come back either.
  • 34:01So the policy is still evolving.
  • 34:04We're working and listening to faculties
  • 34:07concerns and balancing that also
  • 34:09with the expectations of the school.
  • 34:14Thanks for Gina. Just a reminder
  • 34:16that everyone can raise their
  • 34:17hands and ask questions or type him
  • 34:19in the Q and a box and I will share
  • 34:22them with our panelists so we have
  • 34:23some dialogue back and forth here.
  • 34:27OK. Give it a minute. Austria
  • 34:35when are the applications do for
  • 34:38triennial sabbatical? Like if you
  • 34:41want to take it next year,
  • 34:44what do they do? Um,
  • 34:47it's normally early fall,
  • 34:49so I'll have to get the date,
  • 34:51but with the new Dean I believe
  • 34:53will might have any not processed,
  • 34:55but new timeline so I can circle back
  • 34:57to the triennial sabbatical committee.
  • 35:00And you and Rob so that
  • 35:02we can plan appropriately. Usually around
  • 35:04November, yeah, usually random
  • 35:05number and you remind people
  • 35:06that they are up for leave or do
  • 35:08they have to remember like 'cause?
  • 35:10Sometimes it's hard to keep track.
  • 35:12It's like 3 years,
  • 35:13so we'll make sure that Marla and
  • 35:15her team reach out to people who
  • 35:17are eligible for leave so that they
  • 35:19can start planning accordingly.
  • 35:20OK, we're trying to get.
  • 35:21I know that the committee was hoping
  • 35:23we could get into a longer cycle,
  • 35:25so we would give people like a year
  • 35:27or year and a half to know that they
  • 35:30could start planning and be able to
  • 35:32actually go away if they chose to or.
  • 35:35Really plan.
  • 35:36In blocks and be out for awhile so. K
  • 35:40Rob next questions for you.
  • 35:44Our leadership positions were
  • 35:48enumerated appropriately.
  • 35:52Right OK so. I
  • 35:55mean, as the Department has evolved
  • 35:57and developed over the years,
  • 35:59we've certainly created many,
  • 36:01many leadership positions,
  • 36:03and most of these are certainly remuna
  • 36:06rated in time or money or a bit of both.
  • 36:11And I think we've asked
  • 36:13this question is correct.
  • 36:14I think it's time that we actually
  • 36:17reviewed these and harmonize them and
  • 36:20tried to make it transparent as to what
  • 36:24our leadership roles are consist of.
  • 36:26We've tried to follow various algorithms,
  • 36:29for example, the section Chiefs stipends
  • 36:31we've based on the number of faculty
  • 36:34that they have within their sections.
  • 36:37We tried to do the same for
  • 36:41our fellowship directors.
  • 36:43Some AC gme roles,
  • 36:44they have rules that one now needs to follow.
  • 36:47For example,
  • 36:48the program director of the size of our
  • 36:50residency program is required to have
  • 36:5240% time off the clinical schedule,
  • 36:54and there are various other
  • 36:56metrics now developed for large
  • 36:58fellowship directors as well.
  • 36:59Are APDS all get the same or
  • 37:01vice chairs or get the same?
  • 37:03But we do have other leadership
  • 37:06positions that seem to be ad hoc,
  • 37:08So what I think would be good
  • 37:10for us to do because this is a.
  • 37:13A topic that people are concerned
  • 37:15about is that we should probably ask
  • 37:18the compensation committee to actually
  • 37:20review all the leadership roles
  • 37:22within the Department to identify
  • 37:24a policy as to how these should
  • 37:27be regenerated in time or money,
  • 37:29or both.
  • 37:30May be the compensation committee
  • 37:32should also get involved in some
  • 37:34guidelines for retention or
  • 37:36recruitment negotiations as well,
  • 37:38because often these crop up when
  • 37:40we are recruiting new faculty or
  • 37:42we're trying to retain faculty.
  • 37:45Uh,
  • 37:45and this can can lead to to areas of concern,
  • 37:48so I think given that this is an area
  • 37:51that people are concerned about,
  • 37:53we will open this up.
  • 37:55We will ask the compensation
  • 37:57committee to look at remuneration
  • 37:58for rolls across the Department.
  • 38:00We will make some changes if need be,
  • 38:03and we will make it as transparent
  • 38:05as possible.
  • 38:10Thanks Rob, any questions.
  • 38:12We did have something coming
  • 38:13back for the triennial.
  • 38:15So Virginia I'm just going back
  • 38:16to you but Rob might want to
  • 38:18jump in for those who lost most
  • 38:21of their triennial due to kovid.
  • 38:23Do they have to wait the same
  • 38:24period As for another full cycle
  • 38:26for triangle triangle to come back?
  • 38:31I, I believe that if you
  • 38:33had you took triennial time
  • 38:36during the kovid period, then.
  • 38:39You would have to wait the full
  • 38:41cycle because you did take some
  • 38:43of your triennial time. Then
  • 38:45Yeah, that was that was the
  • 38:47the approach the Dean gave us.
  • 38:48If you didn't get your training,
  • 38:50you could take it the following year,
  • 38:51but if you did get some of your triennial,
  • 38:54even if it was truncated,
  • 38:55then you have to wait the next cycle
  • 38:56to give your next eligibility.
  • 39:03Can Leslie question for
  • 39:05you about the ABR exam?
  • 39:08What are the implications for the
  • 39:11new ABR exam to the Department? So
  • 39:15that's a little bit of a confusing question.
  • 39:19The content of the ABR exam,
  • 39:22to my knowledge has not changed at all,
  • 39:26so the exam that they're going to get is
  • 39:29the standard exam that they've all was.
  • 39:33Had. And so the preparation won't really
  • 39:36change other than this particular year,
  • 39:39we're going to have two sets of
  • 39:42residents that are taking the exam.
  • 39:44The difference for the residence is
  • 39:46at the exam will be given virtually,
  • 39:48which means that they will not
  • 39:50be traveling to either of the
  • 39:52two avr monitored test centers.
  • 39:53One is, you know is in Chicago
  • 39:55and the other is in Tucson.
  • 39:57The ABR has not given any of us very
  • 40:00much information and we still don't
  • 40:03know how it's going to be delivered.
  • 40:06Virtually they have two major areas of
  • 40:08concern that they're trying to sort out.
  • 40:11One is exam security and one is
  • 40:13the resolution of the monitors,
  • 40:15but to my knowledge,
  • 40:17at this point they haven't made
  • 40:19a decision exactly how the exam
  • 40:21will be delivered virtually,
  • 40:23but in terms of specifics in
  • 40:25terms of preparation for the exam.
  • 40:28If that's what the question means.
  • 40:31They are going to offer the exam
  • 40:33for the 4th year residents.
  • 40:35The ones that were supposed to have
  • 40:37taken it in the spring of 2020.
  • 40:40In February of 2021, two sessions,
  • 40:42each of them three days instead of two days.
  • 40:45The 1st and 3rd of February or
  • 40:48the 8th and 10th of February,
  • 40:50and then the third years will be taking
  • 40:53the exam in June again 2 three days sessions,
  • 40:56the 2nd through the 4th in the
  • 40:597th through the 9th in terms of.
  • 41:01Our plans,
  • 41:02which are still in the process
  • 41:04of being discussed,
  • 41:06the current fourth years are not going
  • 41:09to be requesting border views during
  • 41:11the morning and afternoon conferences.
  • 41:14They will be reaching out to certain
  • 41:17faculty to schedule independent
  • 41:18border views in areas that they
  • 41:21think they particularly need.
  • 41:23Some help,
  • 41:24but those will be outside
  • 41:26of the resident conferences.
  • 41:28They will be given some time to prepare.
  • 41:31But it will be less than what we
  • 41:34normally have given the residence,
  • 41:36because they've had an additional
  • 41:38six months to prepare for.
  • 41:40Basically the exact same exam.
  • 41:42In terms of the third years,
  • 41:44it'll be taking the exam in June.
  • 41:47They're going to have their border
  • 41:49views scheduled in March and April,
  • 41:51and they will be given likely the
  • 41:54standard amount of time that we've
  • 41:56always given them to prepare for the boards,
  • 41:59and that basically is a certain
  • 42:01number of half days.
  • 42:02Plus they can take any of their vacation
  • 42:05time that they want to in order to prepare.
  • 42:09We will share information with
  • 42:10the Department as we get more
  • 42:13information from the ABR,
  • 42:14but they have been very
  • 42:16reticent about details,
  • 42:17and that's really all that I know
  • 42:19an I'd be happy to answer any other
  • 42:22questions related to this topic.
  • 42:29I just think we anticipate the reasons
  • 42:32having to do the exam in the reading room,
  • 42:35so I think we couldn't create exam
  • 42:37environments within the Department
  • 42:39and we can't displace are reading
  • 42:41radiologists for our residents
  • 42:43to do exams at work station,
  • 42:45so I'm guessing they're going
  • 42:46to have them at these learnings,
  • 42:48learning stations locali
  • 42:50the big issue actually is,
  • 42:51from what I understand it is mammography,
  • 42:54an IR, and it has to do with the
  • 42:57resolution because if Pearson Vue,
  • 42:59which is the major teaching center,
  • 43:01doesn't have a resume.
  • 43:02The resolution on their monitors so they can
  • 43:05see micro calcifications on a mammogram.
  • 43:07Then it's going to be impossible now a
  • 43:10couple of years ago there was actually
  • 43:12a glitch in the exam delivery in a
  • 43:15certain percent of the residents didn't
  • 43:18even get any of their mammography
  • 43:20questions and they had to take it later.
  • 43:23So it's not impossible that they'll
  • 43:25build on that and that they'll take
  • 43:28most of the exam at Pearson Vue,
  • 43:30and then they'll have to take
  • 43:32their 60 mammography questions,
  • 43:34possibly there 60 IR questions.
  • 43:35In House where they can use a workstation,
  • 43:38but then it would be, you know,
  • 43:41a much shorter situation and I don't know.
  • 43:44I'm just speculating.
  • 43:45Maybe that's why they reserved three days
  • 43:48for it instead of the standard two days,
  • 43:50and so maybe it'll be part and part,
  • 43:53but I don't.
  • 43:54I honestly don't know.
  • 43:56Thank you.
  • 43:59So I ran
  • 44:00away. I have a question about my chart.
  • 44:03Are there any plans to further reduce the
  • 44:05time patients see their reports in my chart?
  • 44:09Well, as you know this is a system
  • 44:12wide initiative and it was a very hard
  • 44:15sell to get to where we are right now.
  • 44:18It was a full year of negotiations across
  • 44:21the system to gain three days on the
  • 44:24releasing other reportes to the outpatient.
  • 44:27So where we're working on is are
  • 44:29some alternatives which will still
  • 44:31accelerate the release of report.
  • 44:34First of all, the ediane impatience
  • 44:36should be receiving the reports
  • 44:38at the time of discharge.
  • 44:40For instance,
  • 44:41bridge for hospital already gives
  • 44:43a print out to the report to the
  • 44:45patients when they are these charge,
  • 44:47and so it is planned that systemwide
  • 44:50impatience an indie will receive the
  • 44:52reports at the time of discharge.
  • 44:54The second thing is that will be
  • 44:57working with yellow medicine so
  • 44:59that there would be an opt out
  • 45:02policy so that when providers.
  • 45:04Now have the ability of these
  • 45:06reports as soon as they read them
  • 45:09will have to opt out of their button
  • 45:12of Review and release,
  • 45:14which right now is just a voluntary,
  • 45:17but that it should be more of
  • 45:19an opting out so that as soon as
  • 45:22they are reviewing the report they
  • 45:25should be releasing the majority
  • 45:27of these reports to the patients.
  • 45:30The third initiative will be that
  • 45:32we are about to.
  • 45:34Allow the patience to review.
  • 45:35The image is not just the reports on
  • 45:38my chart, so that will be also for them.
  • 45:41Easier to access,
  • 45:42not just before,
  • 45:43but the images download them
  • 45:45and share with their providers.
  • 45:47It needed an IV is that we are
  • 45:49setting up our follow-up manager,
  • 45:51which is a new primordial module for
  • 45:54the follow up of incidental findings
  • 45:56and as part of that module it gives
  • 45:58us the radiologist the ability and
  • 46:01the choice to add the patient to
  • 46:03the communication that they need.
  • 46:05Follow up studies and so we're
  • 46:07going to have a little more control,
  • 46:09or when those reports do go to
  • 46:12the patients and make them a part
  • 46:14of that decision.
  • 46:15As you know, there are some states,
  • 46:18like for instance in Pennsylvania,
  • 46:20where it is now mandatory to
  • 46:22give patients a report when
  • 46:23they are incidental findings and
  • 46:25communicate at the same time you
  • 46:27are communicating to the provider.
  • 46:29So I think that all of these
  • 46:32parallel initiatives are going to
  • 46:34improve the access to the report's,
  • 46:36if not really.
  • 46:37Make it much faster because again
  • 46:39that will be a major change
  • 46:41for the culture of the system,
  • 46:44but I think these will be optimizations
  • 46:46that the patients are really going to enjoy.
  • 46:51So we just have two comments and
  • 46:53excuse me one question, one comment.
  • 46:55So Leanne saying Mamo images are already
  • 46:57visible to patients on my chart.
  • 46:59It's caused a bit of concern in some cases.
  • 47:04So we like to hear more about about that.
  • 47:07Leanne. I know that the reports
  • 47:09are available because you
  • 47:11given the patients the letter.
  • 47:13Also the time the patients get discharged
  • 47:15from screening and diagnostic.
  • 47:17So I know that in mammography
  • 47:19that's the case, but I wasn't sure
  • 47:21that the image is already there.
  • 47:23So I guess I have to shop with
  • 47:26my team because I didn't know
  • 47:28the image is also available.
  • 47:30I know that there are some
  • 47:32patients who have called.
  • 47:34Asking for the results and what is
  • 47:36this white thing on my mammogram,
  • 47:38and so maybe it is true that the
  • 47:40images have been released for
  • 47:42their, you know, they've
  • 47:44been there for months. OK,
  • 47:46so certainly the reports
  • 47:47you know the normal reports,
  • 47:49or at least instantly and all our
  • 47:51calls may be worried about patients
  • 47:54calling the Department with questions.
  • 47:56All our calls for normals about mammography,
  • 47:59just about terminology,
  • 48:00so it's interesting that people
  • 48:02haven't really been calling
  • 48:04about anything apart from normal
  • 48:06mammography results.
  • 48:07And they're not many calls. I mean,
  • 48:09they're really not. No, we were
  • 48:11bracing ourselves for non slip
  • 48:13so we didn't really get anything.
  • 48:16I believe actually it's.
  • 48:17It's beyond just mamo.
  • 48:19I think we are largely live
  • 48:21with patients having access to
  • 48:22their images through my chart
  • 48:24for all diagnostic radiology.
  • 48:26I know we've edited the verbiage
  • 48:27that we sent out to our patients
  • 48:30and their post appointment.
  • 48:31You know, emails and text messages
  • 48:34which gives them information
  • 48:35on billing and my chart and we
  • 48:37have edited the language that
  • 48:39actually says to encourage people
  • 48:41to sign up to my chart that you
  • 48:44now have ability to see reports.
  • 48:46And access your images.
  • 48:47So I believe it's actually a
  • 48:49live. You absolutely right?
  • 48:51I think that what I just now
  • 48:53remembering that we are not
  • 48:55allowing them yet used to download
  • 48:57and share their life in there.
  • 48:59Thank you, yeah.
  • 49:02Would you know have a question
  • 49:03for you about vacation?
  • 49:04What will happen if we can't take our
  • 49:06vacation this year? Well, although
  • 49:09you may not be taking vacation
  • 49:11to the Caribbean or you know
  • 49:14Europe or wherever Bali,
  • 49:15everyone needs to take the time
  • 49:18off or or what most people call
  • 49:21vacation petio or paid time off.
  • 49:23It's really important to take that time off.
  • 49:27Throughout the year,
  • 49:29please don't save it all to the end of the
  • 49:32year because if everyone saves it till April,
  • 49:35May and June then there won't be
  • 49:38anybody left to cover the clinical
  • 49:40services and you may not get that time,
  • 49:43so please take your vacation or PT.
  • 49:46Oh. I think most of us know we can't
  • 49:50roll over these days into next year.
  • 49:53We can't save them for later,
  • 49:56so unused vacation would be converted either
  • 49:58into academic days throughout the years,
  • 50:01the year,
  • 50:02so it's better probably just to take it.
  • 50:05And then this is also true for CME on.
  • 50:09You see Me,
  • 50:10Time will typically convert
  • 50:12to academic days as well.
  • 50:14We want to avoid in general
  • 50:16faculty working over target.
  • 50:17Unless you're in a section that short
  • 50:20staffed and we're trying to recruit,
  • 50:22in which case you would perhaps have
  • 50:24the ability to work over target button.
  • 50:27Generally want to keep people
  • 50:29at Target throughout the year.
  • 50:32So take your time.
  • 50:36I'm on vacation right now in my car.
  • 50:401st Place I
  • 50:42can go. I had I
  • 50:44had a full and
  • 50:46enjoy yourself. Four
  • 50:48days of zoom vacation this
  • 50:50summer is Bliss. Yeah,
  • 50:51I've enjoyed our garden, you know,
  • 50:54for the entire summer, so there you go.
  • 50:58Jay, while we have you from your vacation.
  • 51:02What can we do about improving
  • 51:05critical result critical test results?
  • 51:07Communication at the BHO hours
  • 51:09locations? Yes, so this has been a.
  • 51:12This has been an issue now
  • 51:14since we've we've taken over.
  • 51:16BHO are now it's been expanded with,
  • 51:19you know us providing services at Milford,
  • 51:21which is part of the Bridgeport Network
  • 51:23as well as RED group and even some of
  • 51:27our subspecialty groups providing care at
  • 51:29Bridgeport Hospital during the nights.
  • 51:31It's actually a project that Rob
  • 51:33has brought up this year to both
  • 51:36myself and Irina to try to come to a
  • 51:39solution and reach a solution for this,
  • 51:42it's painful. You know,
  • 51:43I I I'm at Park Ave and and Milford not
  • 51:45that infrequently and to not have the
  • 51:48verify or the critical result system work.
  • 51:50There can really really kill your day,
  • 51:52especially if you're really
  • 51:53struggling to find somebody on
  • 51:55the phone to communicate with.
  • 51:57So I kind of feel like you know we've
  • 51:59all gotten a little bit spoiled with
  • 52:02the with how easy it is for us to be
  • 52:05able to record a message and send it
  • 52:07off to a provider for an orange or
  • 52:09yellow or even occasionally or red.
  • 52:11So we are going to explore.
  • 52:13What we can do?
  • 52:14This year,
  • 52:15irena and IT group as well as Chris
  • 52:17Kanjar working looking at system wide
  • 52:19solution as well that would involve
  • 52:21Greenwich, Ellen M and Westerly.
  • 52:23But that's going to be a longer
  • 52:25term project and goal,
  • 52:27but we hope to have something that
  • 52:29we can implement in this in a shorter
  • 52:32period of time to help us all out
  • 52:35and make it easier for us to do our
  • 52:37job and communicate those results.
  • 52:39So what will explore things like
  • 52:41Reading Room Assistance or perhaps
  • 52:42re purposing?
  • 52:43Some fire room staff at Bridgeport
  • 52:45to help us get people on the phone
  • 52:47that advanced radiology group at
  • 52:49Bridgeport Hospital is also very
  • 52:51keen on this.
  • 52:51They struggle with this as well,
  • 52:53so it's a problem and we hope to
  • 52:56have something in place.
  • 52:57You know this year to make it
  • 52:59easier for all of us.
  • 53:05And it's something that's really distinguish.
  • 53:06We all know where better than
  • 53:08our private practice competitors,
  • 53:09but this is something that private
  • 53:11practices do a lot better than us.
  • 53:13They pick up the phone and they get
  • 53:15the referring doc on the on the on
  • 53:17the line and they speak to them.
  • 53:19That's something that we've got to be
  • 53:21able to replicate in RB HR practices,
  • 53:23so it's a high level agenda item
  • 53:25for the Department for this year,
  • 53:26and it'll probably, as Jay said,
  • 53:28be a Fusion of of people.
  • 53:30A person was able to get the
  • 53:32referral on the phone for us so
  • 53:34that we can actually talk to.
  • 53:35Two to the referring Doc.
  • 53:38Yeah, may I just
  • 53:39say that I know that some of the
  • 53:41private dogs they they text each
  • 53:42other on their personal cell phone,
  • 53:44which of course we really can't do.
  • 53:46But that's true, fairly common. Yeah. Yeah,
  • 53:50I mean all the private practice
  • 53:51groups in the health system have
  • 53:53actually voiced a concern to myself.
  • 53:55Robin Arena that this is a problem for them.
  • 53:58It's it's a problem across the
  • 54:00nation as we all get busier.
  • 54:02It's hard, you know,
  • 54:03having attending radiologist,
  • 54:04sitting on hold for 10 minutes,
  • 54:06waiting for somebody to pick up the phone.
  • 54:09You really feel like you're not
  • 54:11using your time like you should be.
  • 54:13So they've told us that we could come
  • 54:15up with something to help them out as
  • 54:18a health system for for radiology.
  • 54:20It would really help them as well,
  • 54:22so I think there's a win win that
  • 54:24we could possibly help ourselves
  • 54:25as well as help others and make it
  • 54:28more reliable and easier while still
  • 54:29being able to provide you know,
  • 54:31efficient care so.
  • 54:34Thing is important, this is made a priority.
  • 54:37An even in with the situation that we have
  • 54:40with freezing the hiring of any new FDS,
  • 54:43there's going to be need for additional FT.
  • 54:46Es are file room certainly cannot
  • 54:49take up anymore tasks as it is and
  • 54:52the other networks need to come up
  • 54:54with either existing or help out with
  • 54:57making the case that we need new efds
  • 55:00to take care of this particular task.
  • 55:05Is the question about texting?
  • 55:09Can I answer that real quick?
  • 55:14Yeah, we can only text using the mobile
  • 55:17heartbeat phone an by strict rules.
  • 55:19You really need to be in the mobile
  • 55:23heartbeat app and text once you open the app,
  • 55:26so you can just use your
  • 55:29mobile heartbeat and text.
  • 55:30You actually have to open the app
  • 55:33which most of the radiologists
  • 55:35don't have actively open during
  • 55:37the day and text by that.
  • 55:40So it's really best to sort of text.
  • 55:43Code and then maybe email
  • 55:45using your Yahoo email and I'm
  • 55:47happy to share that policy.
  • 55:48It's on the Yale Medicine practice standards.
  • 55:51So yeah, and
  • 55:52I would also emphasize you anytime
  • 55:55you're communicating a critical
  • 55:56result that has to be a closed loop.
  • 55:58So it's really important to you.
  • 56:00Can't just send a message out and
  • 56:03assume that the person saw it.
  • 56:05So for you know by Joint
  • 56:07Commission standards and so forth,
  • 56:08you have to ensure that the
  • 56:10other person received the result
  • 56:12understands and that way you can
  • 56:14document that it was communicated.
  • 56:16Just sending a one way message out
  • 56:18doesn't fulfill the requirement.
  • 56:19Unfortunately,
  • 56:20for communicating it has to be
  • 56:22closed loop so that you ensure
  • 56:25the person receives it.
  • 56:26For
  • 56:27anyone who may not always use,
  • 56:29verify or the doctors not on verify,
  • 56:32this doesn't happen.
  • 56:33Often happens in Malmo, But.
  • 56:35You can send an epic message. Ann.
  • 56:38Have a confirm atory read but it still.
  • 56:41They have to reply back that they read it.
  • 56:44You can hit a little button and it
  • 56:46confirms and then it will remind you
  • 56:48in like 2 days you set the time.
  • 56:50One day, two days three days and will
  • 56:51remind you that that person didn't respond.
  • 56:54It's not.
  • 56:54It's certainly not perfect.
  • 56:55It does not replace verify.
  • 56:56But if you are sending an epic message
  • 56:58and you want to reply and confirm
  • 57:00there is a there is a new task
  • 57:02melting you little feature there.
  • 57:06And Susan's point about Yale.
  • 57:07Yale Health Plan is valid.
  • 57:09I think Yale Health would be another
  • 57:11area that we'd really like to get
  • 57:14onto our communication system so
  • 57:16that we can reach their dogs too.
  • 57:18Lots of work,
  • 57:19yeah, good point. Stringer
  • 57:21at the Witching hour then
  • 57:23yes, we are.
  • 57:24It's 259th and have a minute later.
  • 57:27Any questions want to come through
  • 57:28the Q and a box or raise your hands?
  • 57:30I can definitely turn it over, but.
  • 57:32We have a minute we don't want
  • 57:34to keep everyone from reading.
  • 57:43Not. OK, we'll call it there then.
  • 57:46Thanks very much for your
  • 57:47everyone for joining us.
  • 57:48Sorry it's such a peculiar time,
  • 57:50but we have recorded it.
  • 57:51So those of your colleagues that couldn't
  • 57:53watch live can watch it remotely.
  • 57:54And thanks to all the vice chairs for
  • 57:56donating their time or for the hard
  • 57:58work they've done over the last year.
  • 58:00Sorry it's been such a strange year,
  • 58:02but hopefully things will
  • 58:03get back to normal in 21.
  • 58:04So thanks for your questions.
  • 58:05Give us any feedback if you
  • 58:07want this again in the future.
  • 58:08Let us know what happened to do it and
  • 58:10enjoy the rest of your day, thanks.
  • 58:13Thanks Rena, thanks.