Aug 27 - Radiology Town Hall
August 28, 2020Information
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- 5511
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Transcript
- 00:09let Doctor Goodman
- 00:11kick it off and then we will
- 00:14start question answer session.
- 00:17Go ahead. Thanks arena.
- 00:19So thanks everybody. Thanks for
- 00:22joining us for this radiology town
- 00:25hole and we put this together
- 00:28really simply to provide.
- 00:31An alternative to the faculty meetings where
- 00:33we have a lot of information to get through,
- 00:35but it gets quite descriptive and we
- 00:37want some sessions where there's a bit
- 00:40more discourse amongst awesome faculty.
- 00:41So we have solicited some hot topics.
- 00:44Some questions that you have
- 00:45sent to us to answer,
- 00:47so we will go through those in order,
- 00:49and we have all the vice chairs
- 00:51on the call as well as knee.
- 00:53We will leave some time after every
- 00:55sort of question to throw it open to the
- 00:58group to ask any follow up questions.
- 01:00You can do this either by raising
- 01:02your hand and we will see that,
- 01:04and then we'll switch on your
- 01:06microphone and you can talk.
- 01:07Or you can just type them in the
- 01:10queue in a box, and Serena will.
- 01:12Identify which questions to ask.
- 01:14So let's get things started.
- 01:16I'll throw it over to Serena to give
- 01:18us some of the questions that you've
- 01:20asked. Thanks Rob.
- 01:21So the first question that I received
- 01:24multiple times and I'm going to
- 01:26ask you to answer is how is Kobe
- 01:29affected the Department finances?
- 01:31Yeah, so this is a big topic.
- 01:34It's not a particularly pleasant
- 01:36topic and I know it's a question that
- 01:39everybody wants answered and it's an
- 01:41answer that sort of developing as we
- 01:44move forward through the kovid pandemic.
- 01:46You all know that we had an
- 01:49unprecedented decline in outpatient
- 01:51volumes during the kovid pandemic,
- 01:54and this, of course led to a significant
- 01:57drop in our outpatient revenue.
- 01:59So I've spoken about this before
- 02:02at faculty meetings,
- 02:03but just as a frame of reference,
- 02:06we usually collect around $5,000,000 in
- 02:09professional collections every month.
- 02:10Now, for April, May, June,
- 02:13July and even August so far were
- 02:15way off at Mark and.
- 02:18Our worst month was may where we
- 02:20collected half of what we usually do.
- 02:22So like 2 1/2 million dollars.
- 02:24So you can see that the is going to be
- 02:27several $1,000,000 of deficit from this year,
- 02:31which is something that we didn't anticipate.
- 02:34We had hoped to be exceeding our pre
- 02:37kovid collections at this point.
- 02:38Our goal was to exceed our pre curved
- 02:41volumes as we as we recovered.
- 02:43But it's not looking like we're
- 02:45going to get there yet.
- 02:46And certainly August doesn't look
- 02:48like it's going to be exceeding
- 02:49what we collected in August.
- 02:51In 2019 for example.
- 02:53And there are lots of reasons for this.
- 02:56We think one is that breast was
- 02:59our section at the biggest margin.
- 03:01So it was our biggest collector in the past.
- 03:05Breast obviously.
- 03:06Just shut down really during during
- 03:08covid there was no screening taking
- 03:10place and with the ability to screen
- 03:13patients with social distancing,
- 03:14getting back up to speed has been slow,
- 03:18so that set us.
- 03:19Our other sections,
- 03:21although they are getting better,
- 03:22we're obviously not quite at pre kovid level,
- 03:25so every other section is contributing
- 03:27to that that dip in collections and
- 03:30our payor mix is altering as well
- 03:32as seeing more of an unfavorable
- 03:34payor mix moving forwards.
- 03:36So this means that we are looking
- 03:38at a deficit, certainly this year,
- 03:41and unfortunately we're certainly last
- 03:43year and probably this year as well,
- 03:45so it's likely that we're going
- 03:48to have to continue to look at
- 03:50some deep expense reductions for
- 03:52FY 21 and will be looking at ways
- 03:55to actually help us do this.
- 03:57Of course,
- 03:58the hospital is in the same boat,
- 04:01Yale medicine is in the same boat.
- 04:03Your medicines clinical revenue is
- 04:05down nearly 7%.
- 04:06In FY20 hours was down little less than that,
- 04:09so we weren't as bad as as your
- 04:12medicine as a whole,
- 04:13but certainly your medicines collections of
- 04:15have fallen significantly last year as well.
- 04:17So we are all in this together.
- 04:19We're all in the same boat.
- 04:21Everyone is going to have to tighten belts,
- 04:24but FY21 is going to be a difficult
- 04:26year where we have to work out
- 04:28what we can do to actually remain.
- 04:31Will avoid going into deficit,
- 04:33so I'll stop there.
- 04:34Let's give you a minute also to ask any
- 04:37questions or to type any questions you
- 04:40have about that.
- 04:45I'm going to give people a
- 04:47whole minute just so they
- 04:48really feel they got time to to
- 04:49type something or ask something.
- 04:52If anyone wants to speak,
- 04:53you can raise your hand and I
- 04:55will unmute you so you can ask
- 05:03have a
- 05:12question. The hospital of
- 05:19plans for the fall and winter.
- 05:23You know? In case you know there's
- 05:26another spike in Covid and an what?
- 05:29The plan will be will we still
- 05:32operate and we're going to shut
- 05:34down like in the spring? Yeah,
- 05:36the general consensus is that code
- 05:38will be with us for awhile and we will
- 05:41be catering for it without having to
- 05:43discontinue our outpatient operations,
- 05:45which we did in April, May and June.
- 05:48So like we did with having our hot
- 05:50sites and segregated areas where like
- 05:52we would likely go back to that without
- 05:55actually stopping operations completely.
- 05:57So if there is a second spike in the
- 06:00in the fall, it's not going to be
- 06:03as drastic as it was in the spring.
- 06:06We're hoping we're not going to see one.
- 06:08We hope to get back to normal,
- 06:11but if there is a second wave we
- 06:13are likely not to be affected so
- 06:16badly as we were at this time.
- 06:19So Rob, we actually have a
- 06:21question come through and maybe
- 06:23Jay can actually jump on this one.
- 06:25Do we have good stocks
- 06:26of PPE for a second wave?
- 06:31I. Yeah, I actually haven't
- 06:32looked at the dashboard recently,
- 06:34but I know that the hospital has been.
- 06:37Planning for that in terms of
- 06:40ensuring that they had enough
- 06:43and 95 masks and or equivalents.
- 06:46I don't know Rob if there's been any
- 06:48updates in terms of the supply chain.
- 06:50Yeah, landscape with with the chairs meeting.
- 06:54Yeah,
- 06:54they are this stockpiling and yellow
- 06:56medicine are stockpiling as well.
- 06:58So remember those two entities here.
- 07:00There's the hospital and as your
- 07:02medicine for their ambulatory sites,
- 07:04so both have been even though
- 07:06our waivers is declining,
- 07:07there still purchasing and stockpiling
- 07:09in 90 fives and other PPE.
- 07:11So I don't think we will have a
- 07:13peepee issue to the same degree
- 07:16that we had during the spring.
- 07:19Another question about funding,
- 07:21how much relief funding did
- 07:22the hospital system receive and
- 07:24has that money been allocated?
- 07:27So. Remember, we are a physician practice,
- 07:31so the Care Act dollars that flowed to
- 07:35us really go to went to Yale Medicine.
- 07:38Yale Medicine is a group practice.
- 07:41We are in the same boat as all our
- 07:44colleagues across your medicine,
- 07:46from surgery to anesthesiology,
- 07:48to dermatology, Yale Medicine
- 07:50was hit very hard by the P PE.
- 07:53Budget and how much PP they had to
- 07:55die for their ambulatory sites.
- 07:57So they are using the Care Act Monies
- 08:00to actually fund their PPE purchases,
- 08:03and although that seems a bit disingenuous
- 08:05for us because we're hospital based,
- 08:08we don't get the benefit of any P PE that
- 08:11they had to buy for clinic building in.
- 08:15In Westport,
- 08:16we do benefit from it because that
- 08:18allows the surgeons and the physicians
- 08:21to practice there and continue
- 08:23to refer for us to do imaging so.
- 08:25When I heard first heard this,
- 08:27I thought that maybe this is
- 08:28something that is a little unfair,
- 08:30but the more I thought about it,
- 08:32I feel that it probably is
- 08:34the appropriate thing to do.
- 08:35The young medicine budget for PP
- 08:37skyrocketed like everyone else is,
- 08:38and the Care Act,
- 08:39dollars and a donation from Jonathan
- 08:41Rothberg actually help them pay for that.
- 08:43Thank
- 08:44you, I'm actually
- 08:46going to turn it
- 08:48over to Doctor Scout question
- 08:51about social distancing.
- 08:53How will we maintain quality
- 08:56education with social distancing?
- 08:59So that indeed is a
- 09:01huge challenge for all
- 09:02of us and the residents,
- 09:04and I want to say right from the
- 09:07start that I really appreciate the
- 09:10efforts that everybody has made.
- 09:12First of all, the transition to zoom
- 09:15conferences as well as the supplemental
- 09:17video conferences at several
- 09:19sections have provided have really
- 09:21been met with great applause by the
- 09:24residents who really appreciated it.
- 09:26I think the biggest challenge
- 09:28is trying to teach.
- 09:30Through zoom and engage the residence
- 09:33and that really does take a lot
- 09:36of creativity and effort and I
- 09:39would be happy to speak to any
- 09:42individuals who want to offline
- 09:44about particular strategies,
- 09:45but things that are variety of people
- 09:49have found helpful have been to do
- 09:52some work ahead of the conference to
- 09:55send out word slides of teaching.
- 09:57Little short videos.
- 09:59Unknown cases so that the residents
- 10:02can prepare for the conference
- 10:04and then during the conference
- 10:07to use the chat feature.
- 10:10Questions like poll everywhere.
- 10:11Rsna live other apps like that game formats,
- 10:16jeopardy,
- 10:16other type of things but also to
- 10:19ask for volunteers in terms of
- 10:22getting a residence to be engaged.
- 10:26You can identify what level
- 10:28resident that you want.
- 10:30You can,
- 10:31when you do border views is pretty easy
- 10:33to go through a particular rotation
- 10:35through the 3rd or the 4th years,
- 10:38but generally speaking,
- 10:39rather than trying to call on somebody
- 10:41whose name you see to actually ask
- 10:44for a volunteer tends to be helpful
- 10:46if you have particular projects
- 10:47where you have difficult things,
- 10:49you can have people break out
- 10:51into meeting rooms that that's
- 10:53very time consuming.
- 10:54Another option is to get residents
- 10:57to prepare part or all of a contrast
- 11:00conference in directly participate
- 11:01so you can have a Journal club
- 11:04and assigned journals articles
- 11:06for people to read.
- 11:07You can assign people to present
- 11:10difficult case conferences,
- 11:11so again, I think focusing on
- 11:13engaging the residents is really,
- 11:15really important.
- 11:16But it's also a challenge to teach
- 11:19at the workstation and with the way
- 11:21Regina has arranged the workstations
- 11:23we now in most sections can allow
- 11:26residents and Attendings in the same room.
- 11:28And again,
- 11:29if you're going to be closer than six feet,
- 11:32you just have to be sure to wear a mask.
- 11:36The bigger challenge,
- 11:37of course,
- 11:37is trying to educate the people
- 11:39who are off site.
- 11:41And once again I just want to point out
- 11:44that Regina is really making a huge effort.
- 11:47To try and find other areas where
- 11:49we can put workstations in house so
- 11:52that faculty residents can be together.
- 11:55It's really hard to do,
- 11:57but she's trying really really
- 11:59hard and rub and Irina,
- 12:01Angie to Anet or really making
- 12:03a big effort to provide adequate
- 12:05offsite workstations that are more
- 12:07efficient than the current beady eyes,
- 12:10so that at least our senior residents
- 12:13and fellows when they're off site,
- 12:15they can read remotely more efficiently.
- 12:18But in the meantime,
- 12:19until these things become available,
- 12:21I think the most important thing
- 12:23is to maintain contact
- 12:25with the residents that are off site and to
- 12:28call periodically to review cases with them.
- 12:31Or set up a specific time that's convenient
- 12:33for you and the residents that you can review
- 12:37either their cases or other interesting
- 12:39cases that you've collected during the day.
- 12:42If you don't have enough volume,
- 12:44you can assign items from item banks.
- 12:47You can assign directed reading,
- 12:49but I really think the most important thing
- 12:51is is to acknowledge that this is difficult
- 12:54and so we have to have a creative approach.
- 12:57And the most important thing is to
- 13:00communicate to the residents that even
- 13:02in this time that you love your job,
- 13:05you love what you do.
- 13:07You love reading cases,
- 13:08you love teaching them and to reach out
- 13:11to them and demonstrate your enthusiasm.
- 13:13And again, if any individual wants to talk
- 13:16to me about specific ways of doing this,
- 13:19I'd be happy to talk to them.
- 13:22We did get some great feedback
- 13:24today from the MSK session.
- 13:26This really been hit hard with small
- 13:28reading rooms that using the zoom meeting
- 13:31format so that they the attending could
- 13:33share his or her work station with the
- 13:36offsite resident has been very much
- 13:38appreciated by the residents and has
- 13:41been a really effective way of teaching,
- 13:43so again.
- 13:44Thank you all for your efforts 'cause
- 13:46I know it really is difficult.
- 13:50Thanks Leslie Cicero did share in
- 13:52the Q and a bucket of suggestion.
- 13:54I guess in the peed section they
- 13:56have a zoom meeting room open all
- 13:58day and they use it to review
- 14:00cases with residents who are in
- 14:02the other room slash off site.
- 14:04So that's something else to
- 14:05consider for the different
- 14:07sections as we move forward. Leslie
- 14:09has to have the residents voice concern
- 14:11at all to you or education leadership
- 14:14are bone they have about about how
- 14:16it's all changed. Yes, Ann.
- 14:18It's particularly hard in the
- 14:20sections where the reading rooms
- 14:21are so small and there are lots of
- 14:24fellows that there just isn't room
- 14:26for the residents, particularly now.
- 14:28Because of course you know the
- 14:30sections really feel like they
- 14:32need to train the Fellows,
- 14:33and so the residents are kind
- 14:35of getting short shrift,
- 14:36so that is particularly difficult.
- 14:38Ann again.
- 14:39So people are trying to do things like
- 14:42Cicero that is said MSK has done that.
- 14:45They use that same format with
- 14:47the virtual sort of work station
- 14:49thing through zoom, remember,
- 14:50Hameed told everybody about how to do
- 14:53that right when Covid started an again.
- 14:55It's not perfect, but it works well.
- 14:57I mean, one of the things that
- 14:59I've done that I've gotten positive
- 15:02feedback for is that you know, I said it.
- 15:05Try and set aside 1/2 an hour
- 15:07a couple of times today.
- 15:09Where I'm not reading cases,
- 15:11I'm actually with a resident
- 15:12one way or the other,
- 15:14either in the same reading room
- 15:16or through the zoom format,
- 15:17and just, you know,
- 15:19really focused on them going over
- 15:21cases and pointing things out,
- 15:22but it's hard,
- 15:23you know when when you're not there.
- 15:26It's really,
- 15:26you know it's one thing to go over report.
- 15:29It's another thing to point out.
- 15:31Actually, the findings on the images.
- 15:34So it it it takes a lot of effort
- 15:37and again it is stressful and it,
- 15:40but it's stressful for the residents too,
- 15:42which is why emphasize that you
- 15:44know we all have to try and be as
- 15:47enthusiastic and positive and make
- 15:49as much effort to communicate and be
- 15:51supportive of the residence as we can.
- 15:55Thanks Leslie. And Jay,
- 15:56I'm actually going to throw this
- 15:58question at you so when the maximum
- 16:01number of individuals and a reading room
- 16:04was determined to infectious disease,
- 16:06consider aerosol transmission
- 16:07in their calculations.
- 16:08There's been some question about masks
- 16:10actually being used in the reading rooms,
- 16:12and so what's the Department policy
- 16:14regarding activities in like in light of
- 16:17likely transmission via aerosol spread
- 16:19with individuals who sit there all day.
- 16:22Yeah, so this came up even just this
- 16:25week and I did reach back out to our
- 16:29liaison with infection prevention
- 16:31and our current policy is accurate
- 16:34and is what they do recommend.
- 16:37Which is, you know,
- 16:38we encourage routine use of masks while
- 16:41in the reading room whenever possible,
- 16:44but it's not mandatory if you're
- 16:47able to follow appropriate
- 16:48social distance protocols.
- 16:50So if you're sitting at.
- 16:52Greater than six feet away from
- 16:54anyone else at your workstation,
- 16:56you technically do not have to wear a mask,
- 16:59even though you're in the
- 17:00same room as others,
- 17:02because you know that's kind of the
- 17:04state approach as well as the CDC
- 17:06approach in terms of having adequate
- 17:08distance to mitigate any risk of spread,
- 17:10and by spread it really is through
- 17:12aerosol that infection prevention
- 17:14team actually did walk around to
- 17:16the reading rooms to actually
- 17:17look at the layouts with Regina
- 17:19and Cheryl Gucci and one of our
- 17:21quality and safety team members.
- 17:23Regina also asked him to do some
- 17:25air exchange value measurements
- 17:27for the reading rooms like we did
- 17:29for all of our imaging suites,
- 17:31and they were actually all very good
- 17:34in the range of eight to 15 ish,
- 17:36which is which is actually quite positive.
- 17:38So it means that we're getting fairly
- 17:41effective air turnover in the rooms
- 17:43in terms of adequate removal there
- 17:45through the hospital's HVAC system.
- 17:47We also encourage that you leave the
- 17:49reading room doors open whenever possible.
- 17:51That also helps to improve air flow.
- 17:53And kind of prevent stagnation of error.
- 17:56So they did take all those things into
- 17:58affect when giving us the guidance
- 18:01of what we should follow to mitigate
- 18:03any risk of transmission while we're
- 18:05in the reading room working together.
- 18:09Jay, would you confirm that the six
- 18:11feet is good enough considering
- 18:13aerosole rather than the droplets?
- 18:15The six feet is still what's being,
- 18:18you know, used by the state and
- 18:21the CDC is as an adequate radius.
- 18:25It's not a magical number, you know.
- 18:27I think it's not like you know
- 18:30covid particles go 6 feet and
- 18:32then magically hit the floor.
- 18:34There's been other papers that have
- 18:36suggested that it could be have
- 18:38a greater radius than six feet,
- 18:40at least in terms of travel.
- 18:42Now, in terms of the risk of
- 18:44actually being able to travel
- 18:45farther in a closed room and cause a
- 18:48potential risk of being infectious,
- 18:50that's harder to prove.
- 18:51So we're still left with following
- 18:53what you know, the CDC and the state.
- 18:56Department of Public health recommend
- 18:58and that still stands at 6 feet.
- 19:00Distancing for adequate social distance,
- 19:02so that's where we stand.
- 19:04Most of our workstations that we've
- 19:06set up are actually probably a little
- 19:08bit further than six feet away,
- 19:11but we encourage the use of
- 19:13mass when you can,
- 19:14but we can't mandate it when
- 19:16you're actually able to adhere
- 19:18to proper social distancing.
- 19:21We're
- 19:21not trying to make anyone nervous, of course,
- 19:23so I'll just add that in. I got a text
- 19:26message on the
- 19:27side about that. So yeah, I mean,
- 19:29the incidence of health care workers
- 19:31they've discontinued testing us
- 19:32because our instance was solos people
- 19:34coming into the reading room of health
- 19:36care workers and are incidences. It
- 19:37was less than 1% and then stopped
- 19:39stop testing. We considered putting
- 19:42plexiglass partitions between the
- 19:43workstations when we did the walk
- 19:45through in the spring and determined
- 19:47you know the number of Reading people
- 19:49who could be at the reading room
- 19:51and if there is interest and more
- 19:54concern about aerosols and people,
- 19:56think that those plexiglass dividers
- 19:57between the desks would be helpful.
- 19:59We can look into it.
- 20:01I think we can still most likely order them,
- 20:04so just let us know we could
- 20:07try it if there's addressed.
- 20:09Yeah, it might serve
- 20:11as some means of a barrier
- 20:13you know to a certain height.
- 20:15Obviously it's aerosol, it's Ares.
- 20:17Also, it can float up and around,
- 20:19you know, but I'm sure it does help.
- 20:22Obviously, catch some you know
- 20:24particles of if someone happened to
- 20:26be infected and you know asymptomatic
- 20:28and working in the reading room.
- 20:30But as of now the data would
- 20:33still suggest that the risk of of.
- 20:36Being infected from somebody who is
- 20:38infected at a greater than a 6 foot
- 20:42distance is probably pretty small.
- 20:44And that's what we're currently following.
- 20:46You know, as the data changes
- 20:48and the guidelines change.
- 20:49So what?
- 20:50We so we're constantly in touch
- 20:52with our infection prevention
- 20:53team as issues arise so.
- 20:57Thanks Trey, any questions on that topic?
- 20:59I'll let it sit for a minute and then we'll
- 21:01move on to an IT question that we have.
- 21:18Why have our IT systems
- 21:22been so fragile recently?
- 21:25Well, during the last two months,
- 21:28unfortunately we have had not
- 21:29only packs failures but also power
- 21:32failures and network failures,
- 21:33and I know that for us as users
- 21:36it doesn't make any difference
- 21:38be cause the end result is that
- 21:41we just can't work efficiently.
- 21:43In the case of power failure network failure,
- 21:47we're really at the mercy of the backup
- 21:50systems to come back quickly and
- 21:52also not to affect our both our packs
- 21:55as well as some of our modalities.
- 21:58You know some other cities and so
- 22:01on sometimes don't come back up,
- 22:03so we not only depend on the backup systems,
- 22:06but also in good communication and I
- 22:09have to say that in the last episode
- 22:12last week within full system network failure.
- 22:15It was the communication was lacking
- 22:17an we're working with the hospital to
- 22:20establish a better communication system
- 22:23by developing an IT major failure policy.
- 22:25We know what to do when there is just
- 22:28an epic downtime because we do that
- 22:31routinely whenever it gets upgraded,
- 22:34but we do not have good communication
- 22:37in radiology,
- 22:38was not informed of these network failure.
- 22:41It took us awhile to even figure
- 22:44out what was going on.
- 22:46Irina, can you just speak up?
- 22:47I'm getting some people saying
- 22:49they can't hear you OK, and
- 22:51I'm also going to put my volume
- 22:53higher up if needed. Thank you.
- 22:56Ex failure the most recent failures
- 22:59have affected both primordial
- 23:02Anpara Scribe an what we do not
- 23:04have good cost from the company.
- 23:07We mainly have differential diagnosis.
- 23:09Going from that could have been the
- 23:12antivirus software so we remove the
- 23:15antivirus software that didn't help.
- 23:17It could have been also due
- 23:20to lack of memory.
- 23:21It was also thought that the
- 23:24distributor which had been updated
- 23:26may have caused some failures.
- 23:29An even workstation local problems.
- 23:31So what we have done so far,
- 23:34these number one.
- 23:35We installed a new primordial client.
- 23:38We also have put more memory reimage
- 23:41their workstations and in some cases the
- 23:44older workstations have been replaced
- 23:47including the Indian in the ballroom.
- 23:49So that seems to have improved
- 23:52the performance of primordial.
- 23:54The problem is that now prescribe is
- 23:57also having significant problems.
- 23:59And I know because we have heard from
- 24:02users that the system is dropping worse,
- 24:05including sentences,
- 24:06and that some people have even had
- 24:09to go to even typing some reports.
- 24:12So we were in touch with CEO and
- 24:14vice president or nuanced yesterday
- 24:16requesting that logs that we have
- 24:19been providing the company get
- 24:21evaluated quickly by the engineers,
- 24:24and if that doesn't result in some
- 24:27solution within the next 2 days.
- 24:29They even bring engineers some site
- 24:31because this really has become
- 24:33a very serious issue.
- 24:34We are very aware of it and so we
- 24:37are hoping that once can turn this
- 24:39around and give us some either
- 24:41engineers on the ground or at least
- 24:44an explanation of how they're
- 24:46going to be solving these issues.
- 24:51Very muted myself.
- 24:52Thank you. Sister was a
- 24:54question we were asked not to use
- 24:56our own mice and keyboards and
- 24:58then told we would be provided with
- 25:01Department sanctioned high end ones.
- 25:02Do you have any news on this front?
- 25:06Yes, I think that we have determined
- 25:09that right now the failures that we have
- 25:13are not related to people using their
- 25:16own microphones or keyboards and mouse,
- 25:19and so while we discourage people from
- 25:23putting any UBS port so some other
- 25:26devices in their computers where we're
- 25:28doing an we have worked with G2 on
- 25:32analyzing what will be summer orgonomic
- 25:36devices that we will be able to.
- 25:38Either provide or suggest that people
- 25:41get and so once we are over the hump
- 25:44of all these failures which we need to
- 25:47resolve before we add new variables.
- 25:49Once we have that result we will
- 25:51communicate with the faculty where
- 25:53will be the applications that we
- 25:55recommend or that we will provide.
- 25:58Thank you.
- 26:00Any questions for Irene
- 26:03about those topics?
- 26:11OK, I'm going to send it over to
- 26:13doctor made ouf what research projects
- 26:15have redone with visage so far?
- 26:19Thanks Serena, so Fortunately there's
- 26:21been a lot of research projects
- 26:24being done with this is, you know,
- 26:28this is just one of our mean vendors.
- 26:32But I wanted to say is that the projects
- 26:35that we have been involved in are at
- 26:38very different stages of completion
- 26:41and these projects can be classified
- 26:43into really two distinct groupings.
- 26:46First, we have clinical studies
- 26:48that are aimed at answering specific
- 26:50questions related to solid organs
- 26:52and or their associated diseases,
- 26:54and Secondly to improve the
- 26:56overall functionality and tools
- 26:58used for the image analysis.
- 27:00So, as many of you already know.
- 27:03The first clinical study with this
- 27:05it was really one that was on breast
- 27:09density AI classification that Leanne
- 27:11did as the P and this was really
- 27:14to reduce the Inter variability of
- 27:16breast density classifications at
- 27:18the streamlining clinical workflow.
- 27:19This was then followed by a pet
- 27:22IQ noise recovery study.
- 27:24It was done by Chen Lu to improve
- 27:28the usability of pet images that are
- 27:31often seemed to be of low quality.
- 27:34In addition,
- 27:34Merriam Aboyan has been working with
- 27:37message on radio genomics of brain tumors,
- 27:40and this includes both the brain tumor
- 27:43core as well as Adima AI Segmentation
- 27:46and Irina and Chris Dunge have been
- 27:49the P for something called kobzar.
- 27:52I've been involved in the beginning.
- 27:54Of this with, you know,
- 27:56visage and a bunch of centers.
- 27:59Covas R stands for Kovid Dischage
- 28:01Archive and this is a data repository
- 28:04that is forming the basis for
- 28:06some multicenter multiorgan,
- 28:08an multidisciplinary projects
- 28:10that have been related to Kovid.
- 28:12Currently the chest and neuro section
- 28:15specifically have had multisensor
- 28:17initiatives that have been on going.
- 28:19And then Lastly, there have been
- 28:22two studies that have been done.
- 28:24Started by Julius Shapiro.
- 28:26Related to liver oncology,
- 28:28one that is a Lie Reads AI Classifier.
- 28:31It will be used to standardize
- 28:34reporting and lexecon that describes
- 28:36imaging features of liver lesions for
- 28:38diagnosis and therapeutic assessment,
- 28:41and the second has been holding for
- 28:43AI segmentation to identify new AI
- 28:46based image Biomarkers and to help
- 28:48create workflows for diagnosis,
- 28:51staging and characterization of
- 28:52tumors for both therapeutic triage.
- 28:55An assessment.
- 28:56For improving image analysis,
- 28:58there has been work done with this
- 29:01is to aid and identifying the data
- 29:04to fully embed Hiyori Pie Radio
- 29:07Mix Export which is been used
- 29:10in Merriam's already genomics.
- 29:12Study for exporting images and
- 29:15segmentation masks to nifti file format.
- 29:18To get the use of GitLab for team coding,
- 29:21it's been actually used for the wire
- 29:24as classifier and to get that up and
- 29:26running on the research server and
- 29:28also to improve the capability for
- 29:31Yale researchers to embed their own
- 29:33AI models using Docker container
- 29:35into the research visited research
- 29:37server on their own.
- 29:38So as you can see there's been a
- 29:41number of major projects with one
- 29:43of our key collaborators, visage.
- 29:45There has been some other AI work as well.
- 29:48And I don't want to exclude the
- 29:51fact that AI
- 29:52doc is another one of our major vendors,
- 29:56and there's been some neural work
- 29:58as well as work done with CT,
- 30:01pulmonary pulmonary emboli and lung nodules.
- 30:04And Clio's has also been used for
- 30:06some breast and thyroid studies.
- 30:09There's also subtle we're in the
- 30:11process of piloting a memer neuro and
- 30:14musculoskeletal AI to accelerate imaging
- 30:16protocols and to enhance image quality.
- 30:19So as you can all see,
- 30:21there's been a lot of interest in AI.
- 30:24There's been a lot of interest in
- 30:26working with some of our key vendors,
- 30:29and I think that overtime will
- 30:31have even more relationships and
- 30:33more interested in a lot of the
- 30:35academic pursuits of the Department.
- 30:38Thank you.
- 30:43Any questions for David?
- 30:49OK, Regina, Big question for you.
- 30:52What are plans for triennial
- 30:55this year this year or next
- 30:58year next year?
- 30:59We all know that the triennial
- 31:02sabbatical leave policy has evolved
- 31:04over the last several years,
- 31:06trying to be more in line with the
- 31:09medical school expectations and the
- 31:11current policy is written up as
- 31:13an aesopi that's on the Internet,
- 31:16so hopefully everybody knows the resources
- 31:19there with the ESO peas on the YDR Internet.
- 31:22That said, the current policy.
- 31:26You know has some Kings to it,
- 31:30and we also had a triennial town Hall
- 31:33pre kovid where lot of the faculty
- 31:37were dissatisfied with the direction
- 31:40an of the triennial sabbatical leave.
- 31:43One of the main dissatisfying points
- 31:46was the thought that we would take the
- 31:50triangle sabbatical leave and block in
- 31:53month blocks overtime as opposed to.
- 31:56Perhaps days spread over six
- 31:58months or or a year,
- 32:00and that's something that we're
- 32:02working on with the medical school so
- 32:05that we hope that next year will be
- 32:08able to take days spread out over a
- 32:11year and not just one month blocks.
- 32:14This, of course,
- 32:15is going to be worked on by the committee,
- 32:19the triangles sabbatical leave committee.
- 32:20They are planning to meet again this
- 32:23year and will work on incorporating
- 32:25this and possibly some other.
- 32:28Modifications to our policy for next year.
- 32:32I think the triennial committee is going to.
- 32:37All the committee also was is to
- 32:40review the applications and sort of
- 32:43consider the merits of the various
- 32:45activities to determine the amount
- 32:47of leave required for the request.
- 32:50This is in line with what peer
- 32:52institutions that still have triangle
- 32:55sabbatical leaves often do.
- 32:56They'll also be the help help guide.
- 32:59You know what kind of coverage
- 33:02the section needs,
- 33:03'cause as many of you also know,
- 33:06we do section planning.
- 33:07Once or twice a year where we try
- 33:10to plan ahead for the next 6 to 12
- 33:12months to figure out what all the
- 33:15sections need to cover their shifts so.
- 33:18The lead given to people granted
- 33:20to people will be based probably
- 33:23on their activities as well as
- 33:26whether the section can.
- 33:28Can can can afford having that person off for
- 33:31a block or days off over the years time so.
- 33:35There's some things that
- 33:36probably won't ever come back.
- 33:38You know the roll over into the
- 33:40following year or two years,
- 33:42which happened before,
- 33:43where you could have your Tri annual
- 33:45sabbatical leave rolled over two or
- 33:47three years,
- 33:48probably.
- 33:48Won't come back and I think in the
- 33:52past you could monetize that leave
- 33:55by earning why payments and that
- 33:58probably won't come back either.
- 34:01So the policy is still evolving.
- 34:04We're working and listening to faculties
- 34:07concerns and balancing that also
- 34:09with the expectations of the school.
- 34:14Thanks for Gina. Just a reminder
- 34:16that everyone can raise their
- 34:17hands and ask questions or type him
- 34:19in the Q and a box and I will share
- 34:22them with our panelists so we have
- 34:23some dialogue back and forth here.
- 34:27OK. Give it a minute. Austria
- 34:35when are the applications do for
- 34:38triennial sabbatical? Like if you
- 34:41want to take it next year,
- 34:44what do they do? Um,
- 34:47it's normally early fall,
- 34:49so I'll have to get the date,
- 34:51but with the new Dean I believe
- 34:53will might have any not processed,
- 34:55but new timeline so I can circle back
- 34:57to the triennial sabbatical committee.
- 35:00And you and Rob so that
- 35:02we can plan appropriately. Usually around
- 35:04November, yeah, usually random
- 35:05number and you remind people
- 35:06that they are up for leave or do
- 35:08they have to remember like 'cause?
- 35:10Sometimes it's hard to keep track.
- 35:12It's like 3 years,
- 35:13so we'll make sure that Marla and
- 35:15her team reach out to people who
- 35:17are eligible for leave so that they
- 35:19can start planning accordingly.
- 35:20OK, we're trying to get.
- 35:21I know that the committee was hoping
- 35:23we could get into a longer cycle,
- 35:25so we would give people like a year
- 35:27or year and a half to know that they
- 35:30could start planning and be able to
- 35:32actually go away if they chose to or.
- 35:35Really plan.
- 35:36In blocks and be out for awhile so. K
- 35:40Rob next questions for you.
- 35:44Our leadership positions were
- 35:48enumerated appropriately.
- 35:52Right OK so. I
- 35:55mean, as the Department has evolved
- 35:57and developed over the years,
- 35:59we've certainly created many,
- 36:01many leadership positions,
- 36:03and most of these are certainly remuna
- 36:06rated in time or money or a bit of both.
- 36:11And I think we've asked
- 36:13this question is correct.
- 36:14I think it's time that we actually
- 36:17reviewed these and harmonize them and
- 36:20tried to make it transparent as to what
- 36:24our leadership roles are consist of.
- 36:26We've tried to follow various algorithms,
- 36:29for example, the section Chiefs stipends
- 36:31we've based on the number of faculty
- 36:34that they have within their sections.
- 36:37We tried to do the same for
- 36:41our fellowship directors.
- 36:43Some AC gme roles,
- 36:44they have rules that one now needs to follow.
- 36:47For example,
- 36:48the program director of the size of our
- 36:50residency program is required to have
- 36:5240% time off the clinical schedule,
- 36:54and there are various other
- 36:56metrics now developed for large
- 36:58fellowship directors as well.
- 36:59Are APDS all get the same or
- 37:01vice chairs or get the same?
- 37:03But we do have other leadership
- 37:06positions that seem to be ad hoc,
- 37:08So what I think would be good
- 37:10for us to do because this is a.
- 37:13A topic that people are concerned
- 37:15about is that we should probably ask
- 37:18the compensation committee to actually
- 37:20review all the leadership roles
- 37:22within the Department to identify
- 37:24a policy as to how these should
- 37:27be regenerated in time or money,
- 37:29or both.
- 37:30May be the compensation committee
- 37:32should also get involved in some
- 37:34guidelines for retention or
- 37:36recruitment negotiations as well,
- 37:38because often these crop up when
- 37:40we are recruiting new faculty or
- 37:42we're trying to retain faculty.
- 37:45Uh,
- 37:45and this can can lead to to areas of concern,
- 37:48so I think given that this is an area
- 37:51that people are concerned about,
- 37:53we will open this up.
- 37:55We will ask the compensation
- 37:57committee to look at remuneration
- 37:58for rolls across the Department.
- 38:00We will make some changes if need be,
- 38:03and we will make it as transparent
- 38:05as possible.
- 38:10Thanks Rob, any questions.
- 38:12We did have something coming
- 38:13back for the triennial.
- 38:15So Virginia I'm just going back
- 38:16to you but Rob might want to
- 38:18jump in for those who lost most
- 38:21of their triennial due to kovid.
- 38:23Do they have to wait the same
- 38:24period As for another full cycle
- 38:26for triangle triangle to come back?
- 38:31I, I believe that if you
- 38:33had you took triennial time
- 38:36during the kovid period, then.
- 38:39You would have to wait the full
- 38:41cycle because you did take some
- 38:43of your triennial time. Then
- 38:45Yeah, that was that was the
- 38:47the approach the Dean gave us.
- 38:48If you didn't get your training,
- 38:50you could take it the following year,
- 38:51but if you did get some of your triennial,
- 38:54even if it was truncated,
- 38:55then you have to wait the next cycle
- 38:56to give your next eligibility.
- 39:03Can Leslie question for
- 39:05you about the ABR exam?
- 39:08What are the implications for the
- 39:11new ABR exam to the Department? So
- 39:15that's a little bit of a confusing question.
- 39:19The content of the ABR exam,
- 39:22to my knowledge has not changed at all,
- 39:26so the exam that they're going to get is
- 39:29the standard exam that they've all was.
- 39:33Had. And so the preparation won't really
- 39:36change other than this particular year,
- 39:39we're going to have two sets of
- 39:42residents that are taking the exam.
- 39:44The difference for the residence is
- 39:46at the exam will be given virtually,
- 39:48which means that they will not
- 39:50be traveling to either of the
- 39:52two avr monitored test centers.
- 39:53One is, you know is in Chicago
- 39:55and the other is in Tucson.
- 39:57The ABR has not given any of us very
- 40:00much information and we still don't
- 40:03know how it's going to be delivered.
- 40:06Virtually they have two major areas of
- 40:08concern that they're trying to sort out.
- 40:11One is exam security and one is
- 40:13the resolution of the monitors,
- 40:15but to my knowledge,
- 40:17at this point they haven't made
- 40:19a decision exactly how the exam
- 40:21will be delivered virtually,
- 40:23but in terms of specifics in
- 40:25terms of preparation for the exam.
- 40:28If that's what the question means.
- 40:31They are going to offer the exam
- 40:33for the 4th year residents.
- 40:35The ones that were supposed to have
- 40:37taken it in the spring of 2020.
- 40:40In February of 2021, two sessions,
- 40:42each of them three days instead of two days.
- 40:45The 1st and 3rd of February or
- 40:48the 8th and 10th of February,
- 40:50and then the third years will be taking
- 40:53the exam in June again 2 three days sessions,
- 40:56the 2nd through the 4th in the
- 40:597th through the 9th in terms of.
- 41:01Our plans,
- 41:02which are still in the process
- 41:04of being discussed,
- 41:06the current fourth years are not going
- 41:09to be requesting border views during
- 41:11the morning and afternoon conferences.
- 41:14They will be reaching out to certain
- 41:17faculty to schedule independent
- 41:18border views in areas that they
- 41:21think they particularly need.
- 41:23Some help,
- 41:24but those will be outside
- 41:26of the resident conferences.
- 41:28They will be given some time to prepare.
- 41:31But it will be less than what we
- 41:34normally have given the residence,
- 41:36because they've had an additional
- 41:38six months to prepare for.
- 41:40Basically the exact same exam.
- 41:42In terms of the third years,
- 41:44it'll be taking the exam in June.
- 41:47They're going to have their border
- 41:49views scheduled in March and April,
- 41:51and they will be given likely the
- 41:54standard amount of time that we've
- 41:56always given them to prepare for the boards,
- 41:59and that basically is a certain
- 42:01number of half days.
- 42:02Plus they can take any of their vacation
- 42:05time that they want to in order to prepare.
- 42:09We will share information with
- 42:10the Department as we get more
- 42:13information from the ABR,
- 42:14but they have been very
- 42:16reticent about details,
- 42:17and that's really all that I know
- 42:19an I'd be happy to answer any other
- 42:22questions related to this topic.
- 42:29I just think we anticipate the reasons
- 42:32having to do the exam in the reading room,
- 42:35so I think we couldn't create exam
- 42:37environments within the Department
- 42:39and we can't displace are reading
- 42:41radiologists for our residents
- 42:43to do exams at work station,
- 42:45so I'm guessing they're going
- 42:46to have them at these learnings,
- 42:48learning stations locali
- 42:50the big issue actually is,
- 42:51from what I understand it is mammography,
- 42:54an IR, and it has to do with the
- 42:57resolution because if Pearson Vue,
- 42:59which is the major teaching center,
- 43:01doesn't have a resume.
- 43:02The resolution on their monitors so they can
- 43:05see micro calcifications on a mammogram.
- 43:07Then it's going to be impossible now a
- 43:10couple of years ago there was actually
- 43:12a glitch in the exam delivery in a
- 43:15certain percent of the residents didn't
- 43:18even get any of their mammography
- 43:20questions and they had to take it later.
- 43:23So it's not impossible that they'll
- 43:25build on that and that they'll take
- 43:28most of the exam at Pearson Vue,
- 43:30and then they'll have to take
- 43:32their 60 mammography questions,
- 43:34possibly there 60 IR questions.
- 43:35In House where they can use a workstation,
- 43:38but then it would be, you know,
- 43:41a much shorter situation and I don't know.
- 43:44I'm just speculating.
- 43:45Maybe that's why they reserved three days
- 43:48for it instead of the standard two days,
- 43:50and so maybe it'll be part and part,
- 43:53but I don't.
- 43:54I honestly don't know.
- 43:56Thank you.
- 43:59So I ran
- 44:00away. I have a question about my chart.
- 44:03Are there any plans to further reduce the
- 44:05time patients see their reports in my chart?
- 44:09Well, as you know this is a system
- 44:12wide initiative and it was a very hard
- 44:15sell to get to where we are right now.
- 44:18It was a full year of negotiations across
- 44:21the system to gain three days on the
- 44:24releasing other reportes to the outpatient.
- 44:27So where we're working on is are
- 44:29some alternatives which will still
- 44:31accelerate the release of report.
- 44:34First of all, the ediane impatience
- 44:36should be receiving the reports
- 44:38at the time of discharge.
- 44:40For instance,
- 44:41bridge for hospital already gives
- 44:43a print out to the report to the
- 44:45patients when they are these charge,
- 44:47and so it is planned that systemwide
- 44:50impatience an indie will receive the
- 44:52reports at the time of discharge.
- 44:54The second thing is that will be
- 44:57working with yellow medicine so
- 44:59that there would be an opt out
- 45:02policy so that when providers.
- 45:04Now have the ability of these
- 45:06reports as soon as they read them
- 45:09will have to opt out of their button
- 45:12of Review and release,
- 45:14which right now is just a voluntary,
- 45:17but that it should be more of
- 45:19an opting out so that as soon as
- 45:22they are reviewing the report they
- 45:25should be releasing the majority
- 45:27of these reports to the patients.
- 45:30The third initiative will be that
- 45:32we are about to.
- 45:34Allow the patience to review.
- 45:35The image is not just the reports on
- 45:38my chart, so that will be also for them.
- 45:41Easier to access,
- 45:42not just before,
- 45:43but the images download them
- 45:45and share with their providers.
- 45:47It needed an IV is that we are
- 45:49setting up our follow-up manager,
- 45:51which is a new primordial module for
- 45:54the follow up of incidental findings
- 45:56and as part of that module it gives
- 45:58us the radiologist the ability and
- 46:01the choice to add the patient to
- 46:03the communication that they need.
- 46:05Follow up studies and so we're
- 46:07going to have a little more control,
- 46:09or when those reports do go to
- 46:12the patients and make them a part
- 46:14of that decision.
- 46:15As you know, there are some states,
- 46:18like for instance in Pennsylvania,
- 46:20where it is now mandatory to
- 46:22give patients a report when
- 46:23they are incidental findings and
- 46:25communicate at the same time you
- 46:27are communicating to the provider.
- 46:29So I think that all of these
- 46:32parallel initiatives are going to
- 46:34improve the access to the report's,
- 46:36if not really.
- 46:37Make it much faster because again
- 46:39that will be a major change
- 46:41for the culture of the system,
- 46:44but I think these will be optimizations
- 46:46that the patients are really going to enjoy.
- 46:51So we just have two comments and
- 46:53excuse me one question, one comment.
- 46:55So Leanne saying Mamo images are already
- 46:57visible to patients on my chart.
- 46:59It's caused a bit of concern in some cases.
- 47:04So we like to hear more about about that.
- 47:07Leanne. I know that the reports
- 47:09are available because you
- 47:11given the patients the letter.
- 47:13Also the time the patients get discharged
- 47:15from screening and diagnostic.
- 47:17So I know that in mammography
- 47:19that's the case, but I wasn't sure
- 47:21that the image is already there.
- 47:23So I guess I have to shop with
- 47:26my team because I didn't know
- 47:28the image is also available.
- 47:30I know that there are some
- 47:32patients who have called.
- 47:34Asking for the results and what is
- 47:36this white thing on my mammogram,
- 47:38and so maybe it is true that the
- 47:40images have been released for
- 47:42their, you know, they've
- 47:44been there for months. OK,
- 47:46so certainly the reports
- 47:47you know the normal reports,
- 47:49or at least instantly and all our
- 47:51calls may be worried about patients
- 47:54calling the Department with questions.
- 47:56All our calls for normals about mammography,
- 47:59just about terminology,
- 48:00so it's interesting that people
- 48:02haven't really been calling
- 48:04about anything apart from normal
- 48:06mammography results.
- 48:07And they're not many calls. I mean,
- 48:09they're really not. No, we were
- 48:11bracing ourselves for non slip
- 48:13so we didn't really get anything.
- 48:16I believe actually it's.
- 48:17It's beyond just mamo.
- 48:19I think we are largely live
- 48:21with patients having access to
- 48:22their images through my chart
- 48:24for all diagnostic radiology.
- 48:26I know we've edited the verbiage
- 48:27that we sent out to our patients
- 48:30and their post appointment.
- 48:31You know, emails and text messages
- 48:34which gives them information
- 48:35on billing and my chart and we
- 48:37have edited the language that
- 48:39actually says to encourage people
- 48:41to sign up to my chart that you
- 48:44now have ability to see reports.
- 48:46And access your images.
- 48:47So I believe it's actually a
- 48:49live. You absolutely right?
- 48:51I think that what I just now
- 48:53remembering that we are not
- 48:55allowing them yet used to download
- 48:57and share their life in there.
- 48:59Thank you, yeah.
- 49:02Would you know have a question
- 49:03for you about vacation?
- 49:04What will happen if we can't take our
- 49:06vacation this year? Well, although
- 49:09you may not be taking vacation
- 49:11to the Caribbean or you know
- 49:14Europe or wherever Bali,
- 49:15everyone needs to take the time
- 49:18off or or what most people call
- 49:21vacation petio or paid time off.
- 49:23It's really important to take that time off.
- 49:27Throughout the year,
- 49:29please don't save it all to the end of the
- 49:32year because if everyone saves it till April,
- 49:35May and June then there won't be
- 49:38anybody left to cover the clinical
- 49:40services and you may not get that time,
- 49:43so please take your vacation or PT.
- 49:46Oh. I think most of us know we can't
- 49:50roll over these days into next year.
- 49:53We can't save them for later,
- 49:56so unused vacation would be converted either
- 49:58into academic days throughout the years,
- 50:01the year,
- 50:02so it's better probably just to take it.
- 50:05And then this is also true for CME on.
- 50:09You see Me,
- 50:10Time will typically convert
- 50:12to academic days as well.
- 50:14We want to avoid in general
- 50:16faculty working over target.
- 50:17Unless you're in a section that short
- 50:20staffed and we're trying to recruit,
- 50:22in which case you would perhaps have
- 50:24the ability to work over target button.
- 50:27Generally want to keep people
- 50:29at Target throughout the year.
- 50:32So take your time.
- 50:36I'm on vacation right now in my car.
- 50:401st Place I
- 50:42can go. I had I
- 50:44had a full and
- 50:46enjoy yourself. Four
- 50:48days of zoom vacation this
- 50:50summer is Bliss. Yeah,
- 50:51I've enjoyed our garden, you know,
- 50:54for the entire summer, so there you go.
- 50:58Jay, while we have you from your vacation.
- 51:02What can we do about improving
- 51:05critical result critical test results?
- 51:07Communication at the BHO hours
- 51:09locations? Yes, so this has been a.
- 51:12This has been an issue now
- 51:14since we've we've taken over.
- 51:16BHO are now it's been expanded with,
- 51:19you know us providing services at Milford,
- 51:21which is part of the Bridgeport Network
- 51:23as well as RED group and even some of
- 51:27our subspecialty groups providing care at
- 51:29Bridgeport Hospital during the nights.
- 51:31It's actually a project that Rob
- 51:33has brought up this year to both
- 51:36myself and Irina to try to come to a
- 51:39solution and reach a solution for this,
- 51:42it's painful. You know,
- 51:43I I I'm at Park Ave and and Milford not
- 51:45that infrequently and to not have the
- 51:48verify or the critical result system work.
- 51:50There can really really kill your day,
- 51:52especially if you're really
- 51:53struggling to find somebody on
- 51:55the phone to communicate with.
- 51:57So I kind of feel like you know we've
- 51:59all gotten a little bit spoiled with
- 52:02the with how easy it is for us to be
- 52:05able to record a message and send it
- 52:07off to a provider for an orange or
- 52:09yellow or even occasionally or red.
- 52:11So we are going to explore.
- 52:13What we can do?
- 52:14This year,
- 52:15irena and IT group as well as Chris
- 52:17Kanjar working looking at system wide
- 52:19solution as well that would involve
- 52:21Greenwich, Ellen M and Westerly.
- 52:23But that's going to be a longer
- 52:25term project and goal,
- 52:27but we hope to have something that
- 52:29we can implement in this in a shorter
- 52:32period of time to help us all out
- 52:35and make it easier for us to do our
- 52:37job and communicate those results.
- 52:39So what will explore things like
- 52:41Reading Room Assistance or perhaps
- 52:42re purposing?
- 52:43Some fire room staff at Bridgeport
- 52:45to help us get people on the phone
- 52:47that advanced radiology group at
- 52:49Bridgeport Hospital is also very
- 52:51keen on this.
- 52:51They struggle with this as well,
- 52:53so it's a problem and we hope to
- 52:56have something in place.
- 52:57You know this year to make it
- 52:59easier for all of us.
- 53:05And it's something that's really distinguish.
- 53:06We all know where better than
- 53:08our private practice competitors,
- 53:09but this is something that private
- 53:11practices do a lot better than us.
- 53:13They pick up the phone and they get
- 53:15the referring doc on the on the on
- 53:17the line and they speak to them.
- 53:19That's something that we've got to be
- 53:21able to replicate in RB HR practices,
- 53:23so it's a high level agenda item
- 53:25for the Department for this year,
- 53:26and it'll probably, as Jay said,
- 53:28be a Fusion of of people.
- 53:30A person was able to get the
- 53:32referral on the phone for us so
- 53:34that we can actually talk to.
- 53:35Two to the referring Doc.
- 53:38Yeah, may I just
- 53:39say that I know that some of the
- 53:41private dogs they they text each
- 53:42other on their personal cell phone,
- 53:44which of course we really can't do.
- 53:46But that's true, fairly common. Yeah. Yeah,
- 53:50I mean all the private practice
- 53:51groups in the health system have
- 53:53actually voiced a concern to myself.
- 53:55Robin Arena that this is a problem for them.
- 53:58It's it's a problem across the
- 54:00nation as we all get busier.
- 54:02It's hard, you know,
- 54:03having attending radiologist,
- 54:04sitting on hold for 10 minutes,
- 54:06waiting for somebody to pick up the phone.
- 54:09You really feel like you're not
- 54:11using your time like you should be.
- 54:13So they've told us that we could come
- 54:15up with something to help them out as
- 54:18a health system for for radiology.
- 54:20It would really help them as well,
- 54:22so I think there's a win win that
- 54:24we could possibly help ourselves
- 54:25as well as help others and make it
- 54:28more reliable and easier while still
- 54:29being able to provide you know,
- 54:31efficient care so.
- 54:34Thing is important, this is made a priority.
- 54:37An even in with the situation that we have
- 54:40with freezing the hiring of any new FDS,
- 54:43there's going to be need for additional FT.
- 54:46Es are file room certainly cannot
- 54:49take up anymore tasks as it is and
- 54:52the other networks need to come up
- 54:54with either existing or help out with
- 54:57making the case that we need new efds
- 55:00to take care of this particular task.
- 55:05Is the question about texting?
- 55:09Can I answer that real quick?
- 55:14Yeah, we can only text using the mobile
- 55:17heartbeat phone an by strict rules.
- 55:19You really need to be in the mobile
- 55:23heartbeat app and text once you open the app,
- 55:26so you can just use your
- 55:29mobile heartbeat and text.
- 55:30You actually have to open the app
- 55:33which most of the radiologists
- 55:35don't have actively open during
- 55:37the day and text by that.
- 55:40So it's really best to sort of text.
- 55:43Code and then maybe email
- 55:45using your Yahoo email and I'm
- 55:47happy to share that policy.
- 55:48It's on the Yale Medicine practice standards.
- 55:51So yeah, and
- 55:52I would also emphasize you anytime
- 55:55you're communicating a critical
- 55:56result that has to be a closed loop.
- 55:58So it's really important to you.
- 56:00Can't just send a message out and
- 56:03assume that the person saw it.
- 56:05So for you know by Joint
- 56:07Commission standards and so forth,
- 56:08you have to ensure that the
- 56:10other person received the result
- 56:12understands and that way you can
- 56:14document that it was communicated.
- 56:16Just sending a one way message out
- 56:18doesn't fulfill the requirement.
- 56:19Unfortunately,
- 56:20for communicating it has to be
- 56:22closed loop so that you ensure
- 56:25the person receives it.
- 56:26For
- 56:27anyone who may not always use,
- 56:29verify or the doctors not on verify,
- 56:32this doesn't happen.
- 56:33Often happens in Malmo, But.
- 56:35You can send an epic message. Ann.
- 56:38Have a confirm atory read but it still.
- 56:41They have to reply back that they read it.
- 56:44You can hit a little button and it
- 56:46confirms and then it will remind you
- 56:48in like 2 days you set the time.
- 56:50One day, two days three days and will
- 56:51remind you that that person didn't respond.
- 56:54It's not.
- 56:54It's certainly not perfect.
- 56:55It does not replace verify.
- 56:56But if you are sending an epic message
- 56:58and you want to reply and confirm
- 57:00there is a there is a new task
- 57:02melting you little feature there.
- 57:06And Susan's point about Yale.
- 57:07Yale Health Plan is valid.
- 57:09I think Yale Health would be another
- 57:11area that we'd really like to get
- 57:14onto our communication system so
- 57:16that we can reach their dogs too.
- 57:18Lots of work,
- 57:19yeah, good point. Stringer
- 57:21at the Witching hour then
- 57:23yes, we are.
- 57:24It's 259th and have a minute later.
- 57:27Any questions want to come through
- 57:28the Q and a box or raise your hands?
- 57:30I can definitely turn it over, but.
- 57:32We have a minute we don't want
- 57:34to keep everyone from reading.
- 57:43Not. OK, we'll call it there then.
- 57:46Thanks very much for your
- 57:47everyone for joining us.
- 57:48Sorry it's such a peculiar time,
- 57:50but we have recorded it.
- 57:51So those of your colleagues that couldn't
- 57:53watch live can watch it remotely.
- 57:54And thanks to all the vice chairs for
- 57:56donating their time or for the hard
- 57:58work they've done over the last year.
- 58:00Sorry it's been such a strange year,
- 58:02but hopefully things will
- 58:03get back to normal in 21.
- 58:04So thanks for your questions.
- 58:05Give us any feedback if you
- 58:07want this again in the future.
- 58:08Let us know what happened to do it and
- 58:10enjoy the rest of your day, thanks.
- 58:13Thanks Rena, thanks.