Improving Organizational Climate for Quality and Quality of Care
Nembhard IM, Northrup V, Shaller D, Cleary PD. Improving Organizational Climate for Quality and Quality of Care. Medical Care 2012, 50: s74-s82. PMID: 23064280, PMCID: PMC5428889, DOI: 10.1097/mlr.0b013e31826b1087.Peer-Reviewed Original ResearchConceptsTimeliness of careDoctor-patient communicationClinical Systems ImprovementPatient-centered careQuality of careStaff helpfulnessRatings of doctorsComparison clinicsIntervention clinicsPre-post designQuality improvement collaborativesControl clinicsDoctors' ratingsQuality careClinicClinic employeesDoctor's officeCareEquivocal effectsImprovement collaborativesMonthsPoor qualityMixed effectsDoctorsStaff relationshipsAll teach, all learn, all improve?
Nembhard IM. All teach, all learn, all improve? Health Care Management Review 2012, 37: 154-164. PMID: 21775892, PMCID: PMC4809246, DOI: 10.1097/hmr.0b013e31822af831.Peer-Reviewed Original ResearchConceptsHuman resource practicesResource practicesOrganization performanceOrganizational teamsIntraorganizational learningOrganizations' useOLASBreakthrough Series CollaborativesSurvey responsesPerformance improvement dataSecondary sourcesPerformance improvementTeam useEvidence-based practiceQuality improvement collaborativesOrganizationDemographic dataPerformance benefitsTeamHealth careHealthcare ImprovementImprovement collaborativesImprovement dataCollaborative teamPractice