2016
Use of a national collaborative to improve hospital quality in a low-income setting
Linnander E, McNatt Z, Sipsma H, Tatek D, Abebe Y, Endeshaw A, Bradley EH. Use of a national collaborative to improve hospital quality in a low-income setting. International Health 2016, 8: 148-153. PMID: 26796023, PMCID: PMC4778631, DOI: 10.1093/inthealth/ihv074.Peer-Reviewed Original ResearchConceptsLow-income settingsPositive patient satisfactionPatient satisfactionQuality improvement collaborativesPatient experienceNational collaborativeEthiopia's Federal MinistryImprovement collaborativesHigh-income settingsLongitudinal analysisCross-sectional analysisPatient wardsHospital qualityHospitalStudy periodComplete dataHospital strategiesT-testHospital alliancesHospital performanceSaharan AfricaSettingCollaborativesLinear regressionSatisfaction
2013
Development of a Brief Instrument for Assessing Healthcare Employee Satisfaction in a Low-Income Setting
Alpern R, Canavan ME, Thompson JT, McNatt Z, Tatek D, Lindfield T, Bradley EH. Development of a Brief Instrument for Assessing Healthcare Employee Satisfaction in a Low-Income Setting. PLOS ONE 2013, 8: e79053. PMID: 24223878, PMCID: PMC3818514, DOI: 10.1371/journal.pone.0079053.Peer-Reviewed Original ResearchConceptsHealth centersCronbach's alpha coefficientSummary scoresAlpha coefficientStaff satisfactionInternal consistencyHealth care workersSatisfaction of employeesEmployee retention ratesHealth care professionalsWorld Health Report 2006Content validityHealth Care SurveyOverall satisfaction itemLow-income settingsEthiopian Federal MinistryExcellent internal consistencyStaff satisfaction surveyCare SurveyEmployee satisfactionCare professionalsCognitive interviewsCare workersJob contentConvergent validity