2025
Hospital Patient Experience Worsened With the COVID-19 Pandemic, Especially for Older Adults, and Remains Worse than Before.
Beckett M, W Cohea C, Saliba D, Cleary P, A Giordano L, Elliott M. Hospital Patient Experience Worsened With the COVID-19 Pandemic, Especially for Older Adults, and Remains Worse than Before. Medical Care Research And Review 2025, 10775587251349053. PMID: 40620127, DOI: 10.1177/10775587251349053.Peer-Reviewed Original ResearchHospital Consumer Assessment of Healthcare Providers and SystemsPatient experienceAssessment of Healthcare Providers and SystemsConsumer Assessment of Healthcare Providers and SystemsHealthcare Providers and SystemsHospital quality improvement effortsImpact of visitor restrictionsPatient’s greatest needsHospitalized patients' experiencesQuality improvement effortsCOVID-19 pandemicInpatient experienceVisitor restrictionsOlder adultsSummary scoreMaternity patientsPatient supportPre-pandemic levelsFamily accessInstrumental supportImprovement effortsGreater needAdult ageHospitalPre-pandemic
2024
Survey Protocols, Response Rates, and Representation of Underserved Patients
Elliott M, Brown J, Hambarsoomian K, Parast L, Beckett M, Lehrman W, Giordano L, Goldstein E, Cleary P. Survey Protocols, Response Rates, and Representation of Underserved Patients. JAMA Health Forum 2024, 5: e234929. PMID: 38241055, PMCID: PMC10799262, DOI: 10.1001/jamahealthforum.2023.4929.Peer-Reviewed Original ResearchConceptsHospital Consumer Assessment of Healthcare Providers and SystemsOther Pacific IslanderDiverse patient populationsMultiracial patientsPatient surveyConsumer Assessment of Healthcare Providers and SystemsAssessment of Healthcare Providers and SystemsHealthcare Providers and SystemsCenters for Medicare & Medicaid ServicesRandomized clinical trialsUS Centers for Medicare & Medicaid ServicesWhite patientsResponse rateQuality improvement effortsService linesPacific Islander patientsSurvey protocolPacific IslandersPatient populationIslander patientsPatient-importantUnderserved patient groupsMedicaid ServicesAlaska NativesMain Outcomes
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