2022
Addressing Mistreatment of Providers by Patients and Family Members as a Patient Safety Event.
Hatfield M, Ciaburri R, Shaikh H, Wilkins KM, Bjorkman K, Goldenberg M, McCollum S, Shabanova V, Weiss P. Addressing Mistreatment of Providers by Patients and Family Members as a Patient Safety Event. Hospital Pediatrics 2022, 12: 181-190. PMID: 35102377, DOI: 10.1542/hpeds.2021-006267.Peer-Reviewed Original ResearchConceptsHealth care providersTertiary-care university children's hospitalEligible health care providersLower quality patient careUniversity Children's HospitalFamily membersMultivariable logistic regressionCross-sectional studyPatient safety cultureSafety incident reportingIncident reportingOutcomes of interestPatient safety eventsHCP knowledgeChildren's HospitalHigher oddsCare providersProvider agePatient carePatientsLogistic regressionBaseline surveySafety eventsEffect of trainingAnonymous survey
2021
Mistreatment of Providers by Patients and Family Members: Effect of an Organizational Strategy on Provider Knowledge, Self-Efficacy, and Patient Safety Incident Reporting of Mistreatment
Weiss PG, Hatfield M, Ciaburri R, Shaikh H, Wilkins KM, Bjorkman K, Goldenberg M, McCollum S, Shabanova V. Mistreatment of Providers by Patients and Family Members: Effect of an Organizational Strategy on Provider Knowledge, Self-Efficacy, and Patient Safety Incident Reporting of Mistreatment. Academic Medicine 2021, 96: s217-s218. PMID: 34705720, DOI: 10.1097/acm.0000000000004279.Peer-Reviewed Original ResearchConceptsPatient safety incident reportingSafety incident reportingProvider knowledgeIncident reportingFamily membersPatients