Patient Satisfaction: Quality of Care From the Patients' Perspective
Kirsner R, Federman D. Patient Satisfaction: Quality of Care From the Patients' Perspective. JAMA Dermatology 1997, 133: 1427-1431. DOI: 10.1001/archderm.1997.03890470105017.Peer-Reviewed Original ResearchHealth maintenance organizationChanging health care delivery systemHealth care delivery systemQuality of medical deliveryQuality of careCare delivery systemDevelopment of health maintenance organizationsReduce hospital admissionsCost of medical careReduce medical costsMeasures of qualityPatient perspectiveHigh-technology proceduresManaged care companiesMaintenance organizationMedical careHospital admissionCareMeasure qualityImprove qualityMedication deliveryMedical costsCare companiesLength of hospitalizationAffecting quality