2016
Use of a national collaborative to improve hospital quality in a low-income setting
Linnander E, McNatt Z, Sipsma H, Tatek D, Abebe Y, Endeshaw A, Bradley EH. Use of a national collaborative to improve hospital quality in a low-income setting. International Health 2016, 8: 148-153. PMID: 26796023, PMCID: PMC4778631, DOI: 10.1093/inthealth/ihv074.Peer-Reviewed Original ResearchConceptsLow-income settingsPositive patient satisfactionPatient satisfactionQuality improvement collaborativesPatient experienceNational collaborativeEthiopia's Federal MinistryImprovement collaborativesHigh-income settingsLongitudinal analysisCross-sectional analysisPatient wardsHospital qualityHospitalStudy periodComplete dataHospital strategiesT-testHospital alliancesHospital performanceSaharan AfricaSettingCollaborativesLinear regressionSatisfaction
2015
A national system for monitoring the performance of hospitals in Ethiopia
McNatt Z, Linnander E, Endeshaw A, Tatek D, Conteh D, Bradley EH. A national system for monitoring the performance of hospitals in Ethiopia. Bulletin Of The World Health Organization 2015, 93: 719-726. PMID: 26600614, PMCID: PMC4645435, DOI: 10.2471/blt.14.151399.Peer-Reviewed Original ResearchQuality improvement projectRegional Health BureauHealth facilitiesHealth BureauGovernment hospitalsHospital qualityNational systemLow-income countriesHospitalHospital reportingHospital performancePerformance of hospitalsThorough assessmentPolitical supportGovernment's visionPolitical investmentSector readinessFederal governmentParticipatory observationKey informantsManagement capacityNational effortsEarly stagesModest goalActive engagement
2014
Implementation of hospital governing boards: views from the field
McNatt Z, Thompson JW, Mengistu A, Tatek D, Linnander E, Ageze L, Lawson R, Berhanu N, Bradley EH. Implementation of hospital governing boards: views from the field. BMC Health Services Research 2014, 14: 178. PMID: 24742180, PMCID: PMC4005012, DOI: 10.1186/1472-6963-14-178.Peer-Reviewed Original ResearchConceptsHospital governing boardsNew revenue sourcesPatient complaintsPatient experienceHospital performanceBoard functioningGoverning boardsCross-sectional studyManagement standardsPositive patient experiencePatient experience scoresRevenue sourcesImproved hospital performanceResultsA totalOutpatient assessmentMultivariable regressionHealthcare SurveyBivariate analysisBoard structureLow-income countriesBoard chairpersonsOrientation practicesFinancial managementHospitalCross-sectional dataImplementation of the WHO Surgical Safety Checklist in an Ethiopian Referral Hospital
Bashford T, Reshamwalla S, McAuley J, Allen NH, McNatt Z, Gebremedhen YD. Implementation of the WHO Surgical Safety Checklist in an Ethiopian Referral Hospital. Patient Safety In Surgery 2014, 8: 16. PMID: 24678854, PMCID: PMC4022152, DOI: 10.1186/1754-9493-8-16.Peer-Reviewed Original ResearchSurgical Safety ChecklistWHO Surgical Safety ChecklistSafety checklistLow-resource settingsReferral hospitalCompliance rateHigh staff satisfactionEthiopian referral hospitalPublic referral hospitalStaff satisfactionOverall compliance rateCompletion ratesPerioperative safetyHigher completion ratesChecklist complianceGeneral anestheticsVolunteer cliniciansSupportive supervisionSubsequent auditPatient safetyEvidence baseSatisfaction questionnaireMaximal benefitStudy periodTeam introduction
2013
Development of a Brief Instrument for Assessing Healthcare Employee Satisfaction in a Low-Income Setting
Alpern R, Canavan ME, Thompson JT, McNatt Z, Tatek D, Lindfield T, Bradley EH. Development of a Brief Instrument for Assessing Healthcare Employee Satisfaction in a Low-Income Setting. PLOS ONE 2013, 8: e79053. PMID: 24223878, PMCID: PMC3818514, DOI: 10.1371/journal.pone.0079053.Peer-Reviewed Original ResearchConceptsHealth centersCronbach's alpha coefficientSummary scoresAlpha coefficientStaff satisfactionInternal consistencyHealth care workersSatisfaction of employeesEmployee retention ratesHealth care professionalsWorld Health Report 2006Content validityHealth Care SurveyOverall satisfaction itemLow-income settingsEthiopian Federal MinistryExcellent internal consistencyStaff satisfaction surveyCare SurveyEmployee satisfactionCare professionalsCognitive interviewsCare workersJob contentConvergent validity