Improving Emergency Department Patient Experience Through Implementation of an Informational Pamphlet
Sangal RB, Orloski CJ, Shofer FS, Mills AM. Improving Emergency Department Patient Experience Through Implementation of an Informational Pamphlet. Journal Of Patient Experience 2019, 7: 225-231. PMID: 32851144, PMCID: PMC7427355, DOI: 10.1177/2374373519826246.Peer-Reviewed Original ResearchPatient satisfactionED visitsPatient understandingInformational pamphletTertiary care center EDEmergency Department Patient ExperienceHealth care metricsED dischargeSecondary outcomesPrimary outcomeED careProspective studyRegular careCenter EDCare teamSustained improvementPatient experiencePatientsControl groupMultifactorial approachVisitsWait timeWeeksCareOutcomes