2005
Psychometric properties of a group-level Consumer Assessment of Health Plans Study (CAHPS) instrument.
Solomon LS, Hays RD, Zaslavsky AM, Ding L, Cleary PD. Psychometric properties of a group-level Consumer Assessment of Health Plans Study (CAHPS) instrument. Medical Care 2005, 43: 53-60. PMID: 15626934.Peer-Reviewed Original ResearchConceptsAspects of careMedical groupHealth Plans Study (CAHPS) surveyConsumer AssessmentPatient focus groupsAdults 18 yearsPatient-clinician communicationSpecialty careGroup of adultsPreventive counselingClinician communicationPractice sitesDraft instrumentCarePatientsStudy instrumentRandom samplePsychometric propertiesPsychometric characteristicsFocus groupsGroupCognitive interviewsMulti-item measuresAssessmentStudy survey
2004
Plan, Geographical, and Temporal Variation of Consumer Assessments of Ambulatory Health Care
Zaslavsky AM, Zaborski LB, Cleary PD. Plan, Geographical, and Temporal Variation of Consumer Assessments of Ambulatory Health Care. Health Services Research 2004, 39: 1467-1486. PMID: 15333118, PMCID: PMC1361079, DOI: 10.1111/j.1475-6773.2004.00299.x.Peer-Reviewed Original ResearchConceptsHealth plansConsumer AssessmentCare plansHealth Plans Study (CAHPS) surveyGlobal ratingRatings of careHealth plan qualityAspects of careQuality of careAmbulatory health careQuality improvement measuresPrescription drug benefitPrescription accessStudy periodDrug benefitCareHealth carePlan qualityMedicareBenefit designMeaningful changeRepresentative sampleDoctorsYearsComparison of Performance of Traditional Medicare vs Medicare Managed Care
Landon BE, Zaslavsky AM, Bernard SL, Cioffi MJ, Cleary PD. Comparison of Performance of Traditional Medicare vs Medicare Managed Care. JAMA 2004, 291: 1744-1752. PMID: 15082702, DOI: 10.1001/jama.291.14.1744.Peer-Reviewed Original ResearchConceptsPreventive servicesHealth Plans Study (CAHPS) surveyRatings of careAspects of careModel of careBeneficiaries' experiencesFFS Medicare beneficiariesReports of receiptTraditional MedicareCare enrolleesFFS plansMedicare populationMedicare beneficiariesMedicare Managed CareCAHPS surveyCase mixMMC plansService MedicareMMC enrollmentSample of beneficiariesMedicaid ServicesConsumer AssessmentCareHealth careManaged Care
2001
Use of Consumer Ratings for Quality Improvement in Behavioral Health Insurance Plans
Shaul J, Eisen S, Stringfellow V, Clarridge B, Hermann R, Nelson D, Anderson E, Kubrin A, Leff H, Cleary P. Use of Consumer Ratings for Quality Improvement in Behavioral Health Insurance Plans. The Joint Commission Journal On Quality And Patient Safety 2001, 27: 216-229. PMID: 11293838, DOI: 10.1016/s1070-3241(01)27019-9.Peer-Reviewed Original ResearchConceptsBehavioral health plansHealth plansAdult patientsBehavioral health care servicesCommercial health plansAspects of careHealth care servicesHealth plan policiesHealth care plansQuality improvement effortsHealth insurance plansPatient groupPositive responseCare plansAssistance patientsResponse rateCare servicesPatientsLeast positive responsesConsumer AssessmentPublic assistance patientsServices SurveyInsurance plansNational CommitteeTreatment