2021
Improving Patient Experience Scores in a Pediatric Emergency Department
Emerson BL, Setzer E, Bechtel K, Grossman M. Improving Patient Experience Scores in a Pediatric Emergency Department. Pediatric Quality And Safety 2021, 6: e417. PMID: 34235347, PMCID: PMC8225380, DOI: 10.1097/pq9.0000000000000417.Peer-Reviewed Original ResearchPediatric emergency departmentPatient experienceEmergency departmentMultidisciplinary teamRigorous process evaluationExcellent patient-centred careKey driver diagramPE scoresPatient-centered carePatient experience scoresPositive health outcomesSustained improvementQuality improvement methodsHealth outcomesMedical careTeam huddlesDriver diagramExamination roomProcess evaluationCareExperience scoresPatientsScoresCritical populationMonths
2018
Reducing Unplanned Extubations Across a Children’s Hospital Using Quality Improvement Methods
Kandil SB, Emerson BL, Hooper M, Ciaburri R, Bruno CJ, Cummins N, DeFilippo V, Blazevich B, Loth A, Grossman M. Reducing Unplanned Extubations Across a Children’s Hospital Using Quality Improvement Methods. Pediatric Quality And Safety 2018, 3: e114. PMID: 31334446, PMCID: PMC6581473, DOI: 10.1097/pq9.0000000000000114.Peer-Reviewed Original ResearchRate of UEIntensive care unitUnplanned extubationVentilator daysQuality improvement methodologyNational benchmarksPediatric intensive care unitNeonatal intensive care unitStudy-Act cyclesSignificant patient harmUnintended dislodgementsCritical illnessCare unitChildren's HospitalEndotracheal tubeHigh-risk situationsPatient harmQuality improvement methodsImprovement methodologyET tubeStudy periodExtubationHospitalDaysSafety culture