2024
“Nothing Is More Powerful than Words:” How Patient Experience Narratives Enable Improvement
Grob R, Lee Y, Shaller D, Warne E, Matta S, Schlesinger M, Nembhard I. “Nothing Is More Powerful than Words:” How Patient Experience Narratives Enable Improvement. Quality Management In Health Care 2024, 33: 149-159. PMID: 38941581, DOI: 10.1097/qmh.0000000000000477.Peer-Reviewed Original ResearchConceptsPatient experience scoresExperience scoresPatient experience assessmentQuality improvement projectResponsive service provisionThematic analysis techniqueImprove careImprovement projectQualitative studyMax QDAImprovement effortsQualitative interviewsOutpatient settingOutpatient clinicCoding reportsStaff strengthImprovement workTraining needsNarrative dataDay-to-day workService provisionStaffPositive practiceInterviewsExperience assessment
2009
Responsive Consumerism: Empowerment in Markets for Health Plans
ELBEL B, SCHLESINGER M. Responsive Consumerism: Empowerment in Markets for Health Plans. Milbank Quarterly 2009, 87: 633-682. PMID: 19751285, PMCID: PMC2881453, DOI: 10.1111/j.1468-0009.2009.00574.x.Peer-Reviewed Original Research
2001
Depressive Symptoms, Satisfaction With Health Care, and 2-Year Work Outcomes in an Employed Population
Druss B, Schlesinger M, Allen H. Depressive Symptoms, Satisfaction With Health Care, and 2-Year Work Outcomes in an Employed Population. American Journal Of Psychiatry 2001, 158: 731-734. PMID: 11329394, DOI: 10.1176/appi.ajp.158.5.731.Peer-Reviewed Original Research
2000
Chronic illness and plan satisfaction under managed care
Druss B, Schlesinger M, Thomas T, Allen H. Chronic illness and plan satisfaction under managed care. Health Affairs 2000, 19: 203-209. PMID: 10645088, DOI: 10.1377/hlthaff.19.1.203.Peer-Reviewed Original Research
1999
No exit? The effect of health status on dissatisfaction and disenrollment from health plans.
Schlesinger M, Druss B, Thomas T. No exit? The effect of health status on dissatisfaction and disenrollment from health plans. Health Services Research 1999, 34: 547-76. PMID: 10357290, PMCID: PMC1089023.Peer-Reviewed Original ResearchMeSH KeywordsAdultFee-for-Service PlansFemaleGroup Practice, PrepaidHealth Benefit Plans, EmployeeHealth StatusHumansIndependent Practice AssociationsInsurance Selection BiasLogistic ModelsMaleManaged CompetitionPatient SatisfactionPreferred Provider OrganizationsSurveys and QuestionnairesUnited StatesConceptsHealth problemsHealth plansHealth statusSignificant physical health problemsChronic health problemsMental health statusNext open enrollment periodDuration of employmentPhysical health problemsAdequate medical careLogistic regression modelsSerious health problemIndependent practice associationsEnrollment periodResponse rateMedical careOpen enrollment periodSick enrolleesSubstantial enrollmentDisenrollmentEnrolleesService plansService insuranceIll enrolleesMarital statusDepressive Symptoms and Plan Switching Under Managed Care
Druss B, Schlesinger M, Thomas T, Allen H. Depressive Symptoms and Plan Switching Under Managed Care. American Journal Of Psychiatry 1999, 156: 697-701. PMID: 10327901, DOI: 10.1176/ajp.156.5.697.Peer-Reviewed Original Research
1998
Risk, motives, and styles of utilization review: A cross-condition comparison
Wolff N, Schlesinger M. Risk, motives, and styles of utilization review: A cross-condition comparison. Social Science & Medicine 1998, 47: 911-926. PMID: 9722111, DOI: 10.1016/s0277-9536(98)00157-9.Peer-Reviewed Original Research
1996
Managed care constraints on psychiatrists' hospital practices: bargaining power and professional autonomy
Schlesinger M, Dorwart R, Epstein S. Managed care constraints on psychiatrists' hospital practices: bargaining power and professional autonomy. American Journal Of Psychiatry 1996, 153: 256-260. PMID: 8561208, DOI: 10.1176/ajp.153.2.256.Peer-Reviewed Original ResearchMeSH KeywordsFemaleForeign Medical GraduatesHospitalizationHospital-Physician RelationsHumansIncomeInsurance CarriersInsurance, HospitalizationInsurance, PsychiatricLength of StayMaleManaged Care ProgramsMedicaidMedical Staff PrivilegesMental DisordersPractice Patterns, Physicians'PsychiatrySeverity of Illness IndexSex FactorsUnited States