Complexity, Public Reporting, and Choice of Doctors
Schlesinger M, Kanouse DE, Martino SC, Shaller D, Rybowski L. Complexity, Public Reporting, and Choice of Doctors. Medical Care Research And Review 2013, 71: 38s-64s. PMID: 23999489, PMCID: PMC5444655, DOI: 10.1177/1077558713496321.Peer-Reviewed Original ResearchConceptsConsumer choiceChoice of doctorChoice setsDecision-making stylesPolicy makersHealth care consumersQuality of decisionsConsumer empowermentReport designerDecision qualityMore performance metricsCare consumersConsumersChoiceBlack boxConsumer skillsHealth care qualityPast researchPublic reportingMakersPreferencesDecisionsPerformance metricsSponsorsResearchContext-based Strategies for Engaging Consumers with Public Reports about Health Care Providers
Shaller D, Kanouse DE, Schlesinger M. Context-based Strategies for Engaging Consumers with Public Reports about Health Care Providers. Medical Care Research And Review 2013, 71: 17s-37s. PMID: 23819945, PMCID: PMC5494710, DOI: 10.1177/1077558713493118.Peer-Reviewed Original ResearchConceptsChoice contextPublic reportsRich emotional contentNew media strategiesConsumer engagementHealth care provider performanceMedia strategiesReport sponsorsEngagement factorsUse of navigatorsConsumersWeb-based reportingPolicy makersCross-cutting lessonsCare provider performanceSponsorsGreater engagementRealistic opportunitiesEngagementKey factorsProvider performanceSpecific strategiesContext