Patient Portal Messaging for Asynchronous Virtual Care During the COVID-19 Pandemic: Retrospective Analysis
Huang M, Khurana A, Mastorakos G, Wen A, He H, Wang L, Liu S, Wang Y, Zong N, Prigge J, Costello B, Shah N, Ting H, Fan J, Patten C, Liu H. Patient Portal Messaging for Asynchronous Virtual Care During the COVID-19 Pandemic: Retrospective Analysis. JMIR Human Factors 2022, 9: e35187. PMID: 35171108, PMCID: PMC9084445, DOI: 10.2196/35187.Peer-Reviewed Original ResearchCOVID-19 symptomsRetrospective analysisPortal messagesVirtual careCOVID-19Sociodemographic factorsCOVID-19-related carePatient portal messagingCOVID-19 test resultsPatient sociodemographic factorsPatient portal messagesCOVID-19 pandemicCOVID-19 testHealth care issuesPatient messagingPortal messagingMayo ClinicPatient responseCare plansPatient portalsNew casesCare issuesAppointment cancellationsPatientsHealth issuesMidwest rural‐urban disparities in use of patient online services for COVID‐19
Huang M, Wen A, He H, Wang L, Liu S, Wang Y, Zong N, Yu Y, Prigge J, Costello B, Shah N, Ting H, Doubeni C, Fan J, Liu H, Patten C. Midwest rural‐urban disparities in use of patient online services for COVID‐19. The Journal Of Rural Health 2022, 38: 908-915. PMID: 35261092, PMCID: PMC9115171, DOI: 10.1111/jrh.12657.Peer-Reviewed Original ResearchConceptsRural patientsUrban patientsCOVID-19Sociodemographic factorsCOVID-19-related careUrban-rural ratioMidwest health systemMayo Clinic patientsPatient sociodemographic factorsHealth carePublic health intervention strategiesHealth intervention strategiesCOVID-19 diagnosisHealth care issuesClinic patientsRural-urban disparitiesPatient portalsPatientsPortal messagesPatient engagementUrban-rural disparitiesCare issuesHealth systemUrban-rural localityIntervention strategies