How Learner Support Services Affect Student Engagement in Online Learning Environments
He H, Zheng Q, Di D, Dong B. How Learner Support Services Affect Student Engagement in Online Learning Environments. IEEE Access 2019, 7: 49961-49973. DOI: 10.1109/access.2019.2910589.Peer-Reviewed Original ResearchLearner support servicesOnline learning environmentStudent engagementLearning environmentStudent satisfactionSupport servicesStudents' learning statusLong-term learning processCourse retentionLearning planLearning statusLearning resourcesOnline coursesEducational institutionsStudent groupsLearning processEngagementStudentsLog dataSkillsSatisfactionAnalytic techniquesInstitutionsCourseVisual analytics techniques