2011
Understanding the use and impact of the online community in a national quality improvement campaign
Nembhard IM, Nazem AG, Webster TR, Wang Y, Krumholz HM, Bradley EH. Understanding the use and impact of the online community in a national quality improvement campaign. BMJ Quality & Safety 2011, 20: 68. PMID: 21228078, DOI: 10.1136/bmjqs.2010.040253.Peer-Reviewed Original ResearchConceptsOnline communitiesPerformance measurement issuesSilent usersNational Quality CampaignHeart attack careD2B AllianceMeasurement issuesQuality campaignOrganizationImprovement campaignInformation exchangeExpert guidanceRole changesQuality improvement campaignStaff useImpactHigh-volume usersAllianceCampaignPerformance improvementLack of associationData sourcesHospital SurveyHelpfulnessPerformance
2010
What Is the Experience of National Quality Campaigns? Views from the Field
Bradley EH, Nembhard IM, Yuan CT, Stern AF, Curtis JP, Nallamothu BK, Brush JE, Krumholz HM. What Is the Experience of National Quality Campaigns? Views from the Field. Health Services Research 2010, 45: 1651-1669. PMID: 20698898, PMCID: PMC3026952, DOI: 10.1111/j.1475-6773.2010.01151.x.Peer-Reviewed Original ResearchConceptsNational Quality CampaignStrategic goalsHospital SurveyAlliance dataHospital's strategic goalsQuality campaignDepth interviewsContextual factorsOrganizational cultureHeart attack careStrategy adoptionKey characteristicsD2B AlliancePractical implementation toolsBalloon (D2B) AllianceInternal environmentCampaign influenceHospital improvementHospital useHospital practiceAdministrative staffPeer hospitalsCurrent performanceHospitalAlliance