“I wanted to participate in my own care”: Evaluation of a Patient Navigation Program
Samuels EA, Kelley L, Pham T, Cross J, Carmona J, Ellis P, Cobbs-Lomax D, D’Onofrio G, Capp R. “I wanted to participate in my own care”: Evaluation of a Patient Navigation Program. Western Journal Of Emergency Medicine 2021, 22: 417-426. PMID: 33856334, PMCID: PMC7972383, DOI: 10.5811/westjem.2020.9.48105.Peer-Reviewed Original ResearchConceptsFrequent ED usersPatient navigation programsPatient experienceED usersMedical careHealth-related social needsNavigation programPatient navigation interventionPrimary care utilizationHigh satisfactionPost-intervention surveysMixed-methods evaluationNavigation interventionCare utilizationEmergency departmentOutpatient careComprehensive careUS MedicaidOwn careClinic accessibilityIntervention surveyThematic saturationHealth conditionsCareMedicaid