High performance teamwork training and systems redesign in outpatient oncology
Bunnell CA, Gross AH, Weingart SN, Kalfin MJ, Partridge A, Lane S, Burstein HJ, Fine B, Hilton NA, Sullivan C, Hagemeister EE, Kelly AE, Colicchio L, Szabatura AH, Winer EP, Salisbury M, Mann S. High performance teamwork training and systems redesign in outpatient oncology. BMJ Quality & Safety 2013, 22: 405. PMID: 23349386, DOI: 10.1136/bmjqs-2012-000948.Peer-Reviewed Original ResearchConceptsBreast cancer programCoordination of carePatient satisfaction scoresComprehensive cancer centerDays of treatmentSafety of careOncology careCancer CenterCare coordinationCancer programsInfusion nursesPatients' perceptionsOutpatient oncologyTreatment daysMost cliniciansPhysician appointmentsAmbulatory settingInsufficient statistical powerPatient issuesSatisfaction scoresClinic observationsHigh-risk areasTeam member rolesCareTrainer model