2021
The Effect of COVID-19 Pandemic Restrictions on Lead Screening in a Primary Care Clinic
Loza AJ, Doolittle BR. The Effect of COVID-19 Pandemic Restrictions on Lead Screening in a Primary Care Clinic. Journal Of Pediatric Health Care 2021, 36: 64-70. PMID: 34120794, PMCID: PMC8139238, DOI: 10.1016/j.pedhc.2021.03.004.Peer-Reviewed Original ResearchConceptsPrimary care practicesCare practicesCOVID-19 restrictionsLead screening ratesPrimary care clinicsWell-child careCoronavirus disease 2019Quality improvement initiativesElectronic medical recordsPatient safety concernsCare clinicsRoutine careScreening ratesCOVID-19 pandemic restrictionsMedical recordsLead screeningPeak restrictionsDisease 2019Outpatient pediatricsLead exposureRisk populationsLead levelsImprovement initiativesCareLead toxicity
2019
Improving patient satisfaction through improved telephone triage in a primary care practice
Vitale R, Smith S, Doolittle BR. Improving patient satisfaction through improved telephone triage in a primary care practice. Family Medicine And Community Health 2019, 7: e000208. PMID: 32148730, PMCID: PMC6910770, DOI: 10.1136/fmch-2019-000208.Peer-Reviewed Original ResearchElectronic medical recordsPrimary care practicesPatient satisfactionTelephone triagePatient experienceCare practicesMonthly quality improvement meetingsPercentage of patientsTelephone triage systemQuality improvement meetingsClinic appointmentsMedical recordsClinic staffFurther interventionEmergency careClinic accessPatientsTriage systemConvenience sampleWaiting roomInterventionQuality meetingsEmergency servicesTriageMonths