2025
Patient portal messaging to address delayed follow-up for uncontrolled diabetes: a pragmatic, randomised clinical trial
Nagler A, Horwitz L, Ahmed A, Mukhopadhyay A, Dapkins I, King W, Jones S, Szerencsy A, Pulgarin C, Gray J, Mei T, Blecker S. Patient portal messaging to address delayed follow-up for uncontrolled diabetes: a pragmatic, randomised clinical trial. BMJ Quality & Safety 2025, bmjqs-2024-018249. PMID: 40348403, DOI: 10.1136/bmjqs-2024-018249.Peer-Reviewed Original ResearchPatient portal messagesPatient portalsPortal messagesIntervention groupHbA1c testingRandomised clinical trialsIncrease patient engagementPoorly controlled diabetesAcademic health systemDelayed follow-upHbA1c test resultsUsual carePatient engagementDiabetes carePoor glycaemic controlFollow-up testingHealth systemPatient messagesAmbulatory practiceControl groupClinical trialsPrimary outcomeGlycaemic monitoringHbA1c resultsDays of randomisation
2022
Patient Portal Messaging for Asynchronous Virtual Care During the COVID-19 Pandemic: Retrospective Analysis
Huang M, Khurana A, Mastorakos G, Wen A, He H, Wang L, Liu S, Wang Y, Zong N, Prigge J, Costello B, Shah N, Ting H, Fan J, Patten C, Liu H. Patient Portal Messaging for Asynchronous Virtual Care During the COVID-19 Pandemic: Retrospective Analysis. JMIR Human Factors 2022, 9: e35187. PMID: 35171108, PMCID: PMC9084445, DOI: 10.2196/35187.Peer-Reviewed Original ResearchCOVID-19 symptomsRetrospective analysisPortal messagesVirtual careCOVID-19Sociodemographic factorsCOVID-19-related carePatient portal messagingCOVID-19 test resultsPatient sociodemographic factorsPatient portal messagesCOVID-19 pandemicCOVID-19 testHealth care issuesPatient messagingPortal messagingMayo ClinicPatient responseCare plansPatient portalsNew casesCare issuesAppointment cancellationsPatientsHealth issues
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