2015
The relationship between voice climate and patients’ experience of timely care in primary care clinics
Nembhard IM, Yuan CT, Shabanova V, Cleary PD. The relationship between voice climate and patients’ experience of timely care in primary care clinics. Health Care Management Review 2015, 40: 104-115. PMID: 24589927, PMCID: PMC5428896, DOI: 10.1097/hmr.0000000000000017.Peer-Reviewed Original ResearchConceptsTimeliness of carePrimary care clinicsTimely carePatient care experiencesCare clinicsPatient experienceCare experiencesCross-sectional studyLess patientsStaff work environmentPatient reportsPatientsQuality careClinicAppointment timeCareClinical leadersAdministrative staffReportProfessional groupsWork environmentStaffAnalysis of varianceLeaders' reportsVoice climate
2007
The National Emergency Department Safety Study: Study Rationale and Design
Sullivan AF, Camargo CA, Cleary PD, Gordon JA, Guadagnoli E, Kaushal R, Magid DJ, Rao SR, Blumenthal D. The National Emergency Department Safety Study: Study Rationale and Design. Academic Emergency Medicine 2007, 14: 1182-1189. PMID: 18045895, DOI: 10.1197/j.aem.2007.07.014.Peer-Reviewed Original ResearchConceptsNational Emergency Department Safety StudyEmergency departmentCharacteristics of EDsSafety studiesAcute myocardial infarctionLarge multicenter studyMedical errorsEmergency Medicine NetworkAcute asthmaChart reviewMulticenter studyMyocardial infarctionProcedural sedationED personnelStudy rationaleComprehensive national studyMedicine NetworkFirst comprehensive national studyIdentification of factorsStaff perceptionsStaff reportsNational studyReportAsthmaInfarction
2002
Dimensions of Plan Performance for Sick and Healthy Members on the Consumer Assessments of Health Plans Study 2.0 Survey
Zaslavsky AM, Cleary PD. Dimensions of Plan Performance for Sick and Healthy Members on the Consumer Assessments of Health Plans Study 2.0 Survey. Medical Care 2002, 40: 951-964. PMID: 12395028, DOI: 10.1097/00005650-200210000-00012.Peer-Reviewed Original ResearchConceptsHealthy membersReport itemsConsumer AssessmentSmoking cessation adviceGeneral health statusHealth plan qualityMedicare Managed Care Consumer AssessmentHealth Plans SurveyQuality improvement effortsPlan performanceCessation advicePlan careCare beneficiariesHealth statusPatient careSick membersPoor healthMedical servicesPlans SurveyCarePlan qualitySubgroupsPlan scoresReportDoctorsSimilarities and Differences in Choosing Health Plans
Short P, McCormack L, Hibbard J, Shaul JA, Harris-Kojetin L, Fox MH, Damiano P, Uhrig JD, Cleary PD. Similarities and Differences in Choosing Health Plans. Medical Care 2002, 40: 289-302. PMID: 12021685, DOI: 10.1097/00005650-200204000-00005.Peer-Reviewed Original ResearchConceptsHealth plansMedicaid recipientsCAHPS reportsHealth Plans StudyEnrollment materialsMedicare health plansType of insuranceEmployer-sponsored insuranceConsumer AssessmentHealth insurance optionsMedicaidSignificant differencesMedicarePercentage of consumersInformation interventionCAHPSRecipientsReportPlan selection processPlan study
2001
Adjusting for Patient Characteristics When Analyzing Reports From Patients About Hospital Care
Hargraves J, Wilson I, Zaslavsky A, James C, Walker J, Rogers G, Cleary P. Adjusting for Patient Characteristics When Analyzing Reports From Patients About Hospital Care. Medical Care 2001, 39: 635-641. PMID: 11404646, DOI: 10.1097/00005650-200106000-00011.Peer-Reviewed Original ResearchConceptsPatient characteristicsHospital careHealth statusPatient-reported problemsCoordination of careTypes of patientsSample of patientsQuality improvement effortsInvolvement of familyPatient genderPatient preferencesHospital differencesPatientsHospital staffPhysical careConsistent associationHospitalHospital rankingsCareTelephone surveyImportant predictorEducation levelEmotional supportReportPresent data
2000
Providing Consumers with Information About the Quality of Health Plans: The Consumer Assessment of Health Plans Demonstration in Washington State
Guadagnoli E, Epstein A, Zaslavsky A, Shaul J, Veroff D, Fowler F, Cleary P. Providing Consumers with Information About the Quality of Health Plans: The Consumer Assessment of Health Plans Demonstration in Washington State. The Joint Commission Journal On Quality And Patient Safety 2000, 26: 410-420. PMID: 10897458, DOI: 10.1016/s1070-3241(00)26034-3.Peer-Reviewed Original ResearchDimensions of Consumer-Assessed Quality of Medicare Managed-Care Health Plans
Zaslavsky A, Beaulieu N, Landon B, Cleary P. Dimensions of Consumer-Assessed Quality of Medicare Managed-Care Health Plans. Medical Care 2000, 38: 162-174. PMID: 10659690, DOI: 10.1097/00005650-200002000-00006.Peer-Reviewed Original ResearchMeSH KeywordsAdultAgedAged, 80 and overConsumer BehaviorDiagnosis-Related GroupsFactor Analysis, StatisticalFemaleHealth Care SurveysHealth Services AccessibilityHealth StatusHumansMaleManaged Care ProgramsMedicareMiddle AgedPatient Education as TopicQuality Assurance, Health CareRegression AnalysisSocioeconomic FactorsUnited StatesConceptsManaged care health planHealth plansHealth plan levelDelivery of careHealth-promoting activitiesHealth Plans SurveySpecialist careMedicare beneficiariesOverall ratingDoctor's officeConsumer AssessmentGlobal ratingCareMedical servicesPlans SurveyReport itemsCAHPSReportSurvey itemsPlan variabilityConsumer ReportsCorresponding groupMembers' ratingsDeliveryGroup
1994
Functional disability screening of ambulatory patients
Calkins D, Rubenstein L, Cleary P, Davies A, Jette A, Fink A, Kosecoff J, Young R, Brook R, Delbanco T. Functional disability screening of ambulatory patients. Journal Of General Internal Medicine 1994, 9: 590-592. PMID: 7823232, DOI: 10.1007/bf02599291.Peer-Reviewed Original ResearchConceptsControl group physiciansGroup physiciansFunctional disabilityInternal medicine group practiceExperimental group physiciansSelf-administered questionnaireAmbulatory patientsPatient functionFunctional statusPatient responseDisability screeningControl groupPatientsPhysiciansGroup practiceSignificant differencesDisabilityReportGroupSocial functionTrialsMonthsResponsePanic Disorder, Palpitations, and the Awareness of Cardiac Activity
BARSKY A, CLEARY P, SARNIE M, RUSKIN J. Panic Disorder, Palpitations, and the Awareness of Cardiac Activity. The Journal Of Nervous And Mental Disease 1994, 182: 63-71. PMID: 8308534, DOI: 10.1097/00005053-199402000-00001.Peer-Reviewed Original ResearchConceptsPanic disorderPalpitation patientsElectrocardiographic monitoringSymptom reportsAmbulatory electrocardiographic monitoringCurrent panic disorderEvaluation of palpitationsCardiac activityLifetime panic disorderStructured diagnostic interviewNonpatient volunteersConsecutive patientsSelf-report questionnairesElectrocardiographic recordingsCardiac arrhythmiasPanic patientsPatientsDiagnostic InterviewPalpitationsCardiac irregularitiesResearch batteryDisordersSelf-report measuresReportArrhythmias
1993
Using patient reports to improve medical care
Cleary P, Edgman-Levitan S, Walker J, Gerteis M, Delbanco T. Using patient reports to improve medical care. Quality Management In Health Care 1993, 2: 31-38. PMID: 10131018, DOI: 10.1097/00019514-199302010-00007.Peer-Reviewed Original Research