2014
Examining the Role of Patient Experience Surveys in Measuring Health Care Quality
Price R, Elliott MN, Zaslavsky AM, Hays RD, Lehrman WG, Rybowski L, Edgman-Levitan S, Cleary PD. Examining the Role of Patient Experience Surveys in Measuring Health Care Quality. Medical Care Research And Review 2014, 71: 522-554. PMID: 25027409, PMCID: PMC4349195, DOI: 10.1177/1077558714541480.Peer-Reviewed Original ResearchConceptsHealth care qualityBetter patient care experiencesLess health care utilizationCare qualityBetter clinical outcomesHealth care utilizationPatient experience surveysPatient experience measuresPatient care experiencesBetter patient safetyClinical outcomesCare utilizationExperiences SurveyPatient experienceCare experiencesPatient safetyClinical processesExperience measuresPublic reportingStandard protocolSound instrumentPerformance programsSample sizeHigh levelsHospital
2008
The Safety of Emergency Care Systems: Results of a Survey of Clinicians in 65 US Emergency Departments
Magid DJ, Sullivan AF, Cleary PD, Rao SR, Gordon JA, Kaushal R, Guadagnoli E, Camargo CA, Blumenthal D. The Safety of Emergency Care Systems: Results of a Survey of Clinicians in 65 US Emergency Departments. Annals Of Emergency Medicine 2008, 53: 715-723.e1. PMID: 19054592, DOI: 10.1016/j.annemergmed.2008.10.007.Peer-Reviewed Original ResearchConceptsUS emergency departmentsEmergency departmentSurvey of cliniciansED cliniciansUS health care facilitiesPatient safetyNumber of patientsDelivery of careHealth care facilitiesEmergency care systemHigh-risk settingsSafe patient careIll patientsED patientsHalf of respondentsSpecialty consultationClinicians' perceptionsCare facilitiesEmergency careSafe carePatient careEligible respondentsCliniciansPatientsCare system