New 24/7 Community Space Opens in Medical Library

After years of planning and months of renovations, the Cushing/Whitney Medical Library (CWML) has unveiled its new 24/7-accessible lounge and study area. “We are delighted with the outcome,” says John Gallagher, medical library director.

Gallagher’s enthusiasm reflects Yale School of Medicine’s (YSM) commitment to developing spaces where every member of the medical community can thrive. Located in the library’s foyer, the new 24/7 area offers a much-needed space for those who prefer to study at night. Visitors can gain after-hours access starting Dec. 23 at 5 p.m. by swiping their Yale ID.

“The renovation creates a natural convening area right in the heart of the School of Medicine, where members of the community can connect informally,” says Gallagher. “Additionally, it resolves accessibility challenges associated with the previous 24/7 Computing and Study Space, which had been effectively inaccessible after hours for individuals using wheelchairs.”

The enhancements extend beyond the improved location. New features include:

• A redesigned circulation desk with a wheelchair-accessible area to better meet the needs of all users

• Sound-dampening carpeting conducive to both focused study and quiet conversations

• Several soft-seating options that provide opportunities for rest, relaxation, and research

• Strategically placed power banks to ensure devices stay charged

• A highly requested bottle-filling station to keep visitors hydrated

The space also features a dedicated computing room with four desktop computers and four bring-your-own-device stations. Outside the library, additional seating, café tables, and power stations support collaborative study.

These improvements mark the most recent in a series of enhancements to CWML’s physical spaces. In 2024, the Morse Reading Room and Historical Library Reading Room both benefited from new furniture, updated lighting, fresh carpeting, and additional power options. Each improvement responds to feedback given by students, staff, and faculty.

In addition to space enhancements, the library’s Access and Delivery Services staff have introduced several ways to support student well-being during the rigorous demands of the curriculum. Available stress relievers include mini craft projects, LEGO sets, board games, and themed book displays on timely topics.

The response from visitors has been positive. Board games and puzzles proved so popular that the library expanded its collection. A community puzzle table near the entrance invites visitors to disconnect from their devices and contribute a piece or two on their way to class or work.

"We hope these offerings encourage library users to take a break from their work, connect with their friends, and get creative during their visit," says Megan Nance, head of access and delivery services at CWML. “We want everyone to feel welcome and at ease when they walk into the library. We’re here to support our users in a variety of ways and this latest renovation reiterates that commitment!”

As medical education continues to evolve, so must the spaces, services, and collections that support it. Gallagher hopes users continue to see that the library isn’t just a repository of information, but a vital partner in education, research, and community building.