50 Years of Cancer Progress - Survivorship
February 03, 2025ID12702
To CiteDCA Citation Guide
- 00:00Funding for Yale Cancer Answers
- 00:02is provided by Smilow Cancer
- 00:04Hospital.
- 00:06Welcome to Yale Cancer Answers
- 00:08with the director of
- 00:09Yale Cancer Center, doctor Eric
- 00:11Winer.
- 00:12Yale Cancer Answers features conversations
- 00:14with oncologists
- 00:15and specialists who are on
- 00:16the forefront of the battle
- 00:17to fight cancer.
- 00:19This week, it's a conversation
- 00:20about survivorship with doctor Tara
- 00:22Sanft. Doctor Sanft is an
- 00:24associate professor of medicine and
- 00:26medical oncology and hematology at
- 00:28the Yale School of Medicine.
- 00:30Here's doctor Winer.
- 00:33Before we get into t
- 00:35some of the
- 00:39topics that we're
- 00:40gonna be discussing, can you
- 00:41just tell us a little
- 00:42bit about yourself? How is
- 00:44it that you
- 00:45came to this field?
- 00:47What made you become
- 00:49an oncologist? And what drew
- 00:51you to both this area
- 00:53of patient experience and survivorship,
- 00:55which I tend to think
- 00:57are quite complimentary?
- 00:59Thank you. Well,
- 01:01I'm from a mid
- 01:02sized town in Iowa.
- 01:04I'm a very Midwestern girl,
- 01:06through and through.
- 01:08I have two siblings and
- 01:10my parents now live in
- 01:11Minnesota, which is where they're
- 01:13originally from.
- 01:15And when I was eleven,
- 01:17my uncle,
- 01:18who was thirty two,
- 01:20passed away from pancreas cancer.
- 01:22And he had two little
- 01:24kids, and at that time,
- 01:25there were very
- 01:28few treatments to offer and
- 01:30he tried some and they
- 01:31didn't work and he
- 01:33passed away within a year
- 01:34of his diagnosis.
- 01:37I'm so sorry.
- 01:38Thank you, and he was
- 01:40so young particularly for pancreatic
- 01:41cancer. My heart
- 01:44breaks for our patients and
- 01:46at that time of my
- 01:47life, I was eleven years
- 01:49old. I didn't really understand
- 01:50everything that was going on,
- 01:52but I did know
- 01:53that the medical team who
- 01:55cared for him and then
- 01:56eventually the home hospice
- 01:58team where he passed away
- 02:00at home,
- 02:01really supported my
- 02:02family
- 02:04and there was something special
- 02:06there. And
- 02:07at that time, I decided
- 02:08I wanted to become a
- 02:09doctor. And I didn't know
- 02:10in my mind that I
- 02:11would end up in this
- 02:12field, but looking back, it
- 02:15was starting at a very
- 02:17young age. I really
- 02:18appreciated the relationships
- 02:20that doctors and patients could
- 02:22have and especially in really
- 02:24difficult times.
- 02:27Of course, you're not a
- 02:29pancreatic cancer doctor. As it
- 02:30turns out, you are a
- 02:32breast cancer doctor. How did
- 02:33you decide to do that?
- 02:35Well, I did
- 02:37training in oncology and palliative
- 02:39medicine
- 02:40at Northwestern in Chicago
- 02:43and I
- 02:44enjoy the
- 02:45serious decisions
- 02:47that patients have to make
- 02:48and the end of life,
- 02:50conversations, goals of care.
- 02:52But I also had a
- 02:53really good mentor there and
- 02:55I started running marathons and
- 02:57I wanted to understand
- 02:58the benefits of
- 03:00healthy
- 03:01decisions, healthy lifestyles
- 03:03as it relates to cancer
- 03:04treatment.
- 03:05And most of this work
- 03:07was being done in breast
- 03:08cancer patients. And my
- 03:09mentor there happened to be
- 03:10a breast cancer oncologist, and
- 03:12I kept coming back to
- 03:14his clinic and talking to
- 03:15the patients there. And,
- 03:17so while I still do
- 03:19a lot of palliative care
- 03:20type conversations when I'm on
- 03:22the inpatient service and, of
- 03:23course, all my patients,
- 03:25we talk about goals of
- 03:26care when needed,
- 03:28I focused on my
- 03:30research efforts, in terms of
- 03:32healthy diet and exercise, and
- 03:33that's
- 03:34really what got me into
- 03:36survivorship. That's where that
- 03:37field started,
- 03:40in the healthy diet and
- 03:41exercise.
- 03:42My research mostly started in cancer
- 03:44survivors. And I came here
- 03:45to work with Melinda Irwin,
- 03:46who is a world renowned
- 03:48researcher in that field, and
- 03:50I still work with her
- 03:51to this day.
- 03:52That's great.
- 03:54So let's
- 03:55talk about survivorship.
- 03:58Fifty years ago, nobody thought
- 03:59about survivorship. They just wanted
- 04:02people to survive.
- 04:03And if you were so
- 04:04lucky to survive, you were
- 04:06really
- 04:07totally on your own.
- 04:09And any
- 04:11scars
- 04:12from treatment, any scars from
- 04:14the illness itself, and, of
- 04:16course, there there can be
- 04:17many,
- 04:18were just swept under the
- 04:20rug, and you were supposed
- 04:21to be back to your
- 04:22normal self.
- 04:24Tell us what's happened with
- 04:26survivorship over these,
- 04:28let's say, past
- 04:29twenty, twenty five years where
- 04:31it's become
- 04:32so much more of
- 04:34a focus of what we do.
- 04:37Yeah. I think you're exactly
- 04:38right, Eric. If you
- 04:40happen to survive cancer when
- 04:43treatments were evolving,
- 04:45you were made to feel
- 04:46very lucky about that and
- 04:48many people did not survive.
- 04:50So patients really did feel
- 04:51grateful,
- 04:52and they still do to
- 04:53this day.
- 04:54But because the advances have
- 04:56gotten
- 04:57so staggeringly
- 04:59much better than they were,
- 05:00they're not good enough, but
- 05:01they're
- 05:02much better. We have, you
- 05:04know, something like eighteen million
- 05:06survivors as of
- 05:08twenty twenty two in the
- 05:09United States alone. And if
- 05:11you're diagnosed today,
- 05:13fifty percent of patients diagnosed
- 05:15are going to live at least
- 05:16ten years.
- 05:17So the number of survivors
- 05:19is just projected to continue
- 05:20to grow
- 05:21and for longer and longer
- 05:23periods of time.
- 05:26With that,
- 05:28people sort of finish their
- 05:29treatments and they
- 05:31have these moments of realization
- 05:32that I've just been through
- 05:33a lot and I'm not
- 05:35what I used to be.
- 05:36I don't feel
- 05:38the way I used to
- 05:39feel. I don't look the
- 05:40way I used to look.
- 05:41And we then sort of
- 05:43evolved into really dealing with
- 05:46things after
- 05:47treatment was over. We call
- 05:49it a new normal, which
- 05:50kind of bothers me because
- 05:51I think
- 05:52our responsibility is to try
- 05:54to mitigate that so that
- 05:55you're just your normal self.
- 05:59I've always thought of it
- 06:00that
- 06:02whether it's a medical issue
- 06:04or some other major event
- 06:06in your life, you go
- 06:07through it.
- 06:09For example, you know, the
- 06:10birth of a child, a
- 06:12divorce,
- 06:13a huge job change.
- 06:16And these things affect us.
- 06:19We are, as people, the accumulation
- 06:21of the events that occur
- 06:23in our lives to some
- 06:24degree.
- 06:25And I think it
- 06:26would be foolish to think
- 06:27that someone could go through
- 06:29three months, six months, a
- 06:30year of cancer treatment and
- 06:33just resume
- 06:35where they were
- 06:36a year earlier. And yet
- 06:38people's families to this day
- 06:40still sort of expect it.
- 06:43They expect it. And I
- 06:44think there's some patients who
- 06:48it's a little blip in their radar
- 06:50and as far as they're
- 06:51concerned, they're not gonna even
- 06:52acknowledge that was a
- 06:54major event and they're just
- 06:55gonna keep going forward.
- 06:57So the survivorship team
- 06:58doesn't resonate with everyone,
- 07:01but for a not insignificant
- 07:04number, it does cause
- 07:06lots of reflection and
- 07:10side effects, unfortunately,
- 07:11physical, mental,
- 07:13spiritual,
- 07:14emotional, and family and financial
- 07:16side effects as well. And
- 07:18that's where the
- 07:19field of survivorship
- 07:21recognizes the obligation to try to
- 07:24make people feel whole again
- 07:26or even thrive
- 07:27after cancer and its treatment
- 07:30so that they're able to
- 07:31reprioritize
- 07:32their life to live it
- 07:33even better
- 07:34than before.
- 07:36So apart from
- 07:38just giving it a name
- 07:39and talking about survivorship
- 07:41and recognizing the importance,
- 07:43what are some of the
- 07:44biggest advances in the field
- 07:46over the past
- 07:48ten years, twenty years?
- 07:54To me, again,
- 07:55in my world,
- 07:57we've really advanced our knowledge
- 07:59as it relates to
- 08:01the role of health behaviors
- 08:04in cancer survivorship.
- 08:06So the
- 08:07issue of exercise, for instance,
- 08:09probably has got the
- 08:10strongest evidence with it. And
- 08:13like I said, a lot
- 08:14of that started in survivorship
- 08:16research.
- 08:18What about patients who exercised
- 08:20before cancer? Did they do
- 08:22better after if they exercised
- 08:23after cancer? Could they still
- 08:25do really well? And the
- 08:26answers are yes for many
- 08:28things.
- 08:29And those side effects that
- 08:31we induce with our treatments
- 08:33certainly,
- 08:34are mitigated with exercise as
- 08:36an example. But
- 08:37we've gotten even better at
- 08:40understanding
- 08:41the role of exercise in
- 08:42various side effects and
- 08:44the dose intensity, if you
- 08:46will, and the types of
- 08:48exercises that can help. And
- 08:49we're still refining all of
- 08:51that, but to me,
- 08:52what this all means is that
- 08:55patients have some control
- 08:57over
- 08:59what their behaviors are and
- 09:01that cancer is a teachable
- 09:02moment. And as we
- 09:04even move forward, we're gonna
- 09:05move all of these
- 09:07findings into the diagnostic period
- 09:09to try to, again,
- 09:11prevent loss of physical function
- 09:13from happening and prevent cancer
- 09:14related fatigue from happening in
- 09:16the first place. So
- 09:17that's where we are right
- 09:18now. We still have
- 09:20some ways to go, but
- 09:21I see that as
- 09:22a huge advancement for the
- 09:23field and it's one that's
- 09:24being
- 09:27recognized. And hopefully, we
- 09:28can even convince insurance to
- 09:30cover
- 09:31exercise programs for cancer patients
- 09:33because we know how well
- 09:34they do when they actually
- 09:36exercise.
- 09:37Well, you know, it does
- 09:38seem to be
- 09:39a bit absurd
- 09:41that we, of course, have
- 09:43insurance coverage for many
- 09:45unbelievably
- 09:46expensive new drugs,
- 09:49new drugs that oftentimes are
- 09:51quite beneficial,
- 09:52sometimes are somewhat beneficial.
- 09:56But approaches like exercise and
- 09:59dietary counseling and
- 10:01psychosocial interventions, which are far
- 10:04less expensive,
- 10:05it seems like we have
- 10:06to go through,
- 10:08many, many hoops to try
- 10:11to get those kinds of
- 10:13services reimbursed.
- 10:15I do think the culture's gonna be
- 10:17changing. It used to
- 10:18be a nice to have,
- 10:19and I think it needs
- 10:21to be a must have.
- 10:22And I think any
- 10:24comprehensive cancer center understands that,
- 10:26and we just need
- 10:28the rest of the culture
- 10:29to catch up.
- 10:30Now
- 10:31the term survivorship
- 10:33has sort of
- 10:36been adjusted over the years.
- 10:37And at one time, we
- 10:39thought about survivorship as people
- 10:40who had
- 10:42completed cancer treatment and
- 10:45were presumably
- 10:47pretty likely to be cured.
- 10:49I think we think of
- 10:50it a little differently now.
- 10:51And could you comment on
- 10:53that?
- 10:54Yeah.
- 10:56I will say that my
- 10:57understanding is way back in
- 10:59the seventies,
- 11:01patients were labeled as cancer
- 11:03victims.
- 11:04So the term
- 11:07cancer survivor was meant to
- 11:09combat that idea.
- 11:12And,
- 11:13there was a famous physician
- 11:14named Fitzhugh Mullan who published
- 11:17in the New England Journal
- 11:18in nineteen eighty five, the
- 11:19seasons of survival, and he
- 11:21was a survivor himself. And
- 11:22he said survivorship starts
- 11:24at diagnosis.
- 11:26And he
- 11:27delegated it into certain phases,
- 11:29so it's different when you're
- 11:30in treatment versus right when
- 11:32you finish treatment and you're
- 11:33realizing you have a lot
- 11:34of things to deal with.
- 11:36And then long term survivorship,
- 11:39you know,
- 11:40probably that's a better label
- 11:42for people who've survived many
- 11:44years without a recurrence and
- 11:46they enter into long
- 11:47term surveillance. So
- 11:49I think survivors are meant
- 11:51to encompass
- 11:52anyone with a diagnosis of
- 11:54cancer.
- 11:55It's really meant to be
- 11:56from the diagnosis through the
- 11:58span of life.
- 12:00And, you know, again, recognizing
- 12:02that this is not a
- 12:04term that resonates with everyone,
- 12:07not everybody agrees with it,
- 12:09but it is some
- 12:10way to
- 12:12describe this population that deserves
- 12:14these services especially to try
- 12:16to make themselves feel better,
- 12:18you know, during and after
- 12:19cancer treatment.
- 12:22Now in terms of the
- 12:24trajectory of survivorship,
- 12:26oftentimes,
- 12:28patients
- 12:29will be going through
- 12:32treatment
- 12:33for three months, six months,
- 12:35a year, what have you.
- 12:36Oftentimes, there may side effects
- 12:38with that treatment.
- 12:39They finish it, and they
- 12:41think,
- 12:42I'm home free.
- 12:45Life is gonna be great
- 12:46again.
- 12:47And
- 12:48surprisingly to many of our
- 12:50patients,
- 12:51they find that transition time
- 12:52when they're done with treatment
- 12:54to be a pretty scary
- 12:56moment, one that at times
- 12:58they get depressed
- 12:59and anxious.
- 13:01What's going on there?
- 13:04Well, I think that
- 13:06the post treatment phase and
- 13:08entering into, you know, this
- 13:10what we call extended survival,
- 13:13regardless of your diagnosis, there's
- 13:15several unifying themes. And
- 13:17a lot of it can
- 13:18be a fear of recurrence
- 13:21and also some anxiety and
- 13:22depression over
- 13:24having
- 13:25a lot of changes in
- 13:26life.
- 13:28We at Yale, I'll just
- 13:29mention, have a multidisciplinary
- 13:31clinic that's meant to see
- 13:32patients in this
- 13:35time between visits, right after
- 13:37treatment ends and maybe in
- 13:38the first three, six,
- 13:40nine, or twelve months to
- 13:41really
- 13:42realize how we can optimize
- 13:44health going forward.
- 13:46So I think that it's
- 13:47a real phenomenon and
- 13:49at least almost
- 13:50forty percent of patients suffer
- 13:51from depression, anxiety,
- 13:54cancer related fatigue,
- 13:56loss of physical performance, insomnia,
- 13:58and that's where
- 13:59a multidisciplinary
- 14:00clinic or specialists within a
- 14:02cancer center can really help
- 14:04get patients back on track.
- 14:07That's very helpful.
- 14:10We're gonna take just a
- 14:11minute now,
- 14:12and,
- 14:14we'll be back
- 14:16shortly. And we'll continue our
- 14:18conversation
- 14:19with Tara Sanft,
- 14:21chief patient experience officer,
- 14:23director of survivorship
- 14:25at Yale
- 14:27Cancer Center.
- 14:28Support for Yale Cancer Answers
- 14:30comes from Smilow Cancer Hospital,
- 14:32where all patients have access
- 14:34to cutting edge clinical trials
- 14:35at several convenient locations throughout
- 14:37the region. To learn more,
- 14:39visit smilow cancer hospital dot
- 14:41org.
- 14:44The American Cancer Society estimates
- 14:46that more than sixty five
- 14:47thousand Americans will be diagnosed
- 14:49with cancer.
- 15:02Clinical trials are currently underway
- 15:03at federally designated comprehensive cancer
- 15:06centers,
- 15:07such as Yale Cancer Center
- 15:08and at Smilow Cancer Hospital,
- 15:11to test innovative new treatments
- 15:13for head and neck cancers.
- 15:15Yale Cancer Center was recently
- 15:16awarded grants from the National
- 15:18Institutes of Health to fund
- 15:20the Yale Head and Neck
- 15:21Cancer Specialized
- 15:23Program of Research Excellence,
- 15:25or SPORE,
- 15:26to address critical barriers to
- 15:28treatment of head and neck
- 15:29squamous cell carcinoma due to
- 15:31resistance to immune DNA damaging
- 15:34and targeted therapy.
- 15:36More information is available at
- 15:37yale cancer center dot org.
- 15:39You're listening to Connecticut Public
- 15:41Radio.
- 15:43Welcome back. This is Eric
- 15:45Winer with the second half of
- 15:47Yale Cancer Answers for this
- 15:48evening. I'm here with my
- 15:50guest, doctor Tara Sanft, associate
- 15:52professor
- 15:54of medicine at Yale School
- 15:55of Medicine and
- 15:57chief patient experience officer.
- 16:00So, Tara, could you
- 16:03just expand a little further
- 16:04in this conversation about survivorship,
- 16:07about what kinds of services
- 16:09are available to survivors,
- 16:11not just
- 16:13at major medical centers, but
- 16:14in the community?
- 16:17Yes. I will say that
- 16:19again, because of
- 16:20the issues we talked about
- 16:22before regarding insurance reimbursement,
- 16:24a lot of these programs
- 16:28can be
- 16:29inaccessible to people. And
- 16:30again, that's one of the
- 16:31things that I think we
- 16:32hope to change with our
- 16:33efforts at Yale.
- 16:35But within institutions, there's often
- 16:39programs that cancer survivors have
- 16:41direct access to because they're
- 16:42patients there.
- 16:44So those include
- 16:45oncology rehab
- 16:47services, physical therapy,
- 16:49dietitians,
- 16:51social workers,
- 16:52who can oftentimes provide counseling
- 16:54and provide recommendations
- 16:57for further treatments of depression
- 16:59and anxiety.
- 17:01In the communities,
- 17:04there are organizations
- 17:06like LiveStrong at
- 17:07the Y program, which is
- 17:08a really creative,
- 17:11excellent program. If your local
- 17:13YMCA
- 17:14offers this and you're a
- 17:15cancer survivor, I highly suggest
- 17:17that you look into it.
- 17:18And it is
- 17:20a pretty comprehensive program
- 17:22for some number of weeks.
- 17:23I think it's twelve weeks
- 17:24and it's
- 17:26geared towards cancer survivors to
- 17:28optimize their health. And as
- 17:29we've talked about before, a
- 17:30lot of that includes things
- 17:32like diet and exercise.
- 17:34But there's also a community
- 17:35there of survivors that naturally
- 17:37forms when people participate.
- 17:41And there's also places like
- 17:43Gilda's Club or in Connecticut,
- 17:45we have a wonderful resource
- 17:46called Anne's Place,
- 17:48that can help patients get
- 17:50connected with various services and
- 17:52and support groups.
- 17:54So I'm gonna ask you
- 17:55to do what is almost
- 17:56the impossible.
- 17:58There's a a certain negative
- 18:00connotation associated with elevator pitches,
- 18:03but
- 18:04I would actually like
- 18:05you to give me the
- 18:06elevator pitch to the cancer
- 18:09survivor, to the person who's
- 18:10had cancer,
- 18:11is either living with it
- 18:13or is past that diagnosis
- 18:15and is
- 18:16hoping to do well the
- 18:17rest of their life,
- 18:19still struggling with
- 18:21some of the
- 18:23aftermath of the diagnosis.
- 18:26And what would you tell
- 18:27them in terms of
- 18:28leading the best life they
- 18:30can at that moment?
- 18:31Well, I'm gonna pretend
- 18:33you're one of my patients.
- 18:36Please, please do.
- 18:37I would say,
- 18:38listen, if you're struggling after
- 18:40cancer treatment, you are not
- 18:41alone.
- 18:42This is very
- 18:44normal for patients to feel
- 18:46completely untethered after cancer treatment.
- 18:50And there's lots of issues
- 18:51that can happen,
- 18:54and there's lots of people
- 18:55who wanna help.
- 18:56And I will say
- 18:58one size doesn't fit all.
- 18:59So this is not,
- 19:01there's not one thing that
- 19:03you can do that's gonna
- 19:05be right for everyone. So
- 19:06why don't we talk about
- 19:08what all is bothering you
- 19:09and try to get you
- 19:10into the most personalized
- 19:13response that we can and
- 19:14into a place of recovery
- 19:16so that you
- 19:18start to feel better. I'll
- 19:19also say out of experience
- 19:21that
- 19:22these feelings and all
- 19:24of this doesn't last forever.
- 19:25There's a period of time
- 19:27and after which,
- 19:28cancer won't be on the
- 19:30top of your mind every
- 19:31day. But if we can
- 19:33get that sooner, that relief
- 19:35of having to deal with
- 19:37the burden of being treated
- 19:39and the side effects,
- 19:40if we can get you
- 19:41relief sooner, let's do that
- 19:43and let's take advantage of
- 19:44everything that we have. That's
- 19:46great. And I think importantly,
- 19:48you know, some of our
- 19:49patients will say, oh, I
- 19:51don't need help. I have
- 19:52three very close friends, or
- 19:54my family is very supportive.
- 19:56And I think one of
- 19:57the messages we sometimes have
- 19:59to communicate is,
- 20:01that's great that you have
- 20:02these people, but sometimes there's
- 20:03a real role
- 20:05for some professional
- 20:06assistance
- 20:08and
- 20:09assistance from people who are
- 20:11not necessarily
- 20:12so intimately involved in your life.
- 20:16Yeah. And, you know, I'll
- 20:17just say that,
- 20:19experts in cancer care, whatever
- 20:21field it is,
- 20:23they understand
- 20:24a broader landscape than
- 20:26arguably a few good friends,
- 20:28right? So they can really
- 20:30help,
- 20:32share strategies that work for
- 20:34patients in similar situations because
- 20:36they are the experts in
- 20:37that field.
- 20:39You know, for instance, a
- 20:40really good friend can help
- 20:41you feel better, but do
- 20:42they know about meaning centered
- 20:44therapy and making sense of
- 20:45what you've just been
- 20:46through as it relates to
- 20:48the context and the story
- 20:49of your life?
- 20:51Our social workers know
- 20:52that, and they can help
- 20:54counsel patients on how to
- 20:55make meaning out of what
- 20:56just happened. And so
- 20:58that's just one small example
- 20:59of how the expertise,
- 21:01I think, is invaluable. And
- 21:03if you have access to
- 21:04it,
- 21:05why not help
- 21:06yourself?
- 21:07Well, your other role, of
- 21:09course, is chief patient experience
- 21:11officer at Smilow.
- 21:13Patient experience is such a
- 21:14huge topic
- 21:15that I'd actually like to
- 21:17focus down on one specific
- 21:19area at least to begin
- 21:21with,
- 21:22although we may spend most
- 21:23of the rest of the
- 21:24time talking about that. And
- 21:26that is the area of,
- 21:28I won't say physician, I'm
- 21:30gonna specifically say clinician
- 21:32patient
- 21:33communication.
- 21:35And
- 21:36I often
- 21:37tell people
- 21:38that when you're totally healthy,
- 21:41the part of your quality
- 21:42of life that is made
- 21:43up by your relationship with
- 21:45your medical team is tiny.
- 21:48Doesn't matter for many people
- 21:50who their primary care doctor
- 21:52is exactly,
- 21:53and they're just not having
- 21:55enough contact.
- 21:56But the minute you enter
- 21:58an illness
- 21:59situation,
- 22:01it becomes really important that
- 22:02that relationship with
- 22:04the health care team
- 22:06be right.
- 22:07And a lot of that
- 22:08is about communication.
- 22:09So
- 22:10talk to us a little
- 22:11bit about
- 22:14what you think
- 22:15patients want in terms of,
- 22:18communication with their team
- 22:20and how we can get
- 22:21better at it because, of
- 22:23course,
- 22:24not all
- 22:25clinicians are created equally.
- 22:27Yeah. So I think that,
- 22:28you know, you're touching on
- 22:29something that when you become
- 22:31ill,
- 22:32that's a time of vulnerability.
- 22:34And so it's fine if
- 22:36everything's
- 22:37working well and you just
- 22:39need,
- 22:40you know, a little checkup,
- 22:41it doesn't feel as heavy.
- 22:42But when you're very vulnerable,
- 22:44and I would argue that
- 22:45cancer is one of the
- 22:46most vulnerable positions to be
- 22:48put into,
- 22:50you wanna feel and we
- 22:51know this from data that,
- 22:54patients want to feel seen,
- 22:55heard, and understood.
- 22:57They want to be known
- 22:58as a human, not just
- 23:00the patient with breast cancer
- 23:02down the hall.
- 23:05I think that
- 23:07physicians and clinicians
- 23:09battling high burnout rates as
- 23:10a culture in
- 23:12medicine,
- 23:13you know, that is the
- 23:14point that's why they
- 23:16got into the field that
- 23:17they want to help
- 23:18people.
- 23:20And they understand
- 23:22that these patients are very
- 23:23vulnerable and they want to
- 23:25make them feel seen, heard,
- 23:27and understood. Now I would
- 23:28say that we didn't all
- 23:29learn
- 23:31communication skills the same way.
- 23:33And
- 23:34people say, yeah, but I'm
- 23:35really good at talking.
- 23:37But there's actual skills that
- 23:39we can practice
- 23:41and that we can employ
- 23:42with all patients that are
- 23:44much more likely to lead
- 23:46to better outcomes and better
- 23:47relationships if we just repeat
- 23:49those over and over again.
- 23:50And I'm happy to talk
- 23:51about some of those details.
- 23:53Sure. I think hearing some
- 23:55of those details would
- 23:57be great.
- 23:59When I see patients who
- 24:00have
- 24:02come from some other facility,
- 24:04there are
- 24:06oftentimes people with cancer who,
- 24:08you know, adore
- 24:10their health care team and
- 24:11feel completely in sync and
- 24:13have had great communication.
- 24:14And there are times when
- 24:16it's just not as good.
- 24:18And I often wonder what
- 24:20in those situations where it
- 24:21hasn't been as good, what's
- 24:22gone wrong?
- 24:25I think there's, again, a few
- 24:26things that we can do
- 24:28with every patient that sets
- 24:30us up for success.
- 24:32And, you know, it sounds,
- 24:34simple, but you really do
- 24:36need to be mindful about
- 24:37these things. So the first
- 24:38thing is to build rapport
- 24:39with a patient. And there's
- 24:41no better time to do
- 24:42that than right at the
- 24:43beginning of meeting them,
- 24:45which really means understanding
- 24:47who they are. And it
- 24:48can be a few go
- 24:50to things like where they
- 24:51live, who they live with,
- 24:52what they do.
- 24:54Those are very simple. But
- 24:56also things like what's most
- 24:57important to them or how
- 24:59have they handled,
- 25:00you know, vulnerabilities
- 25:02or medical illnesses in
- 25:04the past.
- 25:05Building rapport
- 25:07builds trust.
- 25:08And it starts to change
- 25:10the relationship because I think
- 25:11the clinicians also start to
- 25:13see that person as not
- 25:14just a new breast cancer
- 25:15patient, but, you know, a
- 25:16teacher who came an hour
- 25:18away and is missing work,
- 25:20and has a couple of
- 25:21kids at home. Right? So
- 25:22those are very valuable things.
- 25:25And the second skill that
- 25:27we need to employ every
- 25:29time
- 25:30is listening
- 25:31without interruption.
- 25:34So,
- 25:35we might think that we're
- 25:36good at this, but this
- 25:37is a skill that we
- 25:38need to practice and, you
- 25:39know, research has shown
- 25:41that
- 25:42doctors in particular,
- 25:44interrupt their patients around eleven
- 25:46seconds,
- 25:48which means that patients barely
- 25:51get their story out before
- 25:52I'm sorry. You're done with
- 25:53that.
- 25:55And even if it's something
- 25:56simple like, wait. When was
- 25:57that? Right? Like, I'm engaged.
- 25:59I wanna know.
- 26:00Now you've just sent a
- 26:02signal.
- 26:03I'm in charge. I
- 26:04wanna know an answer to
- 26:05a question. And, also,
- 26:07we know that eighty percent
- 26:08of patients never get back
- 26:09to their train of thought
- 26:10once they're interrupted. So it's
- 26:11really
- 26:12important to let them tell
- 26:14their story.
- 26:15And I'll say one last
- 26:16fact.
- 26:17You know,
- 26:19the vast majority of patients
- 26:20finish
- 26:22the bulk of their story
- 26:23and they
- 26:24do a natural pause by
- 26:25ninety seconds.
- 26:27So I know we all
- 26:28remember the big talkers
- 26:29who need to be
- 26:30interrupted at five minutes, but
- 26:32they're a small segment of
- 26:34the population.
- 26:35Sure. And,
- 26:37you know, I would argue
- 26:38that
- 26:39cancer in particular, but many
- 26:41other health care fields
- 26:43are areas where
- 26:46if as a clinician,
- 26:48if as a physician,
- 26:49you don't like talking to
- 26:51people and hearing their stories,
- 26:53then
- 26:54maybe it's not quite the
- 26:55right role for you.
- 27:00I agree with you,
- 27:01and I think that we try
- 27:03to squeeze everybody into these
- 27:06round holes. And if you're
- 27:07a square peg,
- 27:09there's value in all the
- 27:10cancer work that you're doing.
- 27:11It just might not be
- 27:12in the frontline
- 27:14relationship.
- 27:15Or it might be with
- 27:17some coaching from somebody
- 27:19who can help that person
- 27:22reevaluate
- 27:22their approach and
- 27:24learn some of these communication
- 27:26skills.
- 27:29I'm curious about
- 27:30this. Have you found that
- 27:32you have worked with
- 27:34physicians
- 27:35around communication
- 27:37and
- 27:38that as a result of
- 27:39that work, they have come
- 27:41to
- 27:43enjoy their work and value
- 27:45it in a way that
- 27:46they didn't in the past?
- 27:48Yeah. Actually, I just you
- 27:49know, just a few weeks
- 27:50ago, I had a physician
- 27:51in our group
- 27:53mention to me that he
- 27:55changed his behavior after he
- 27:56went through a communication skills
- 27:58workshop.
- 27:59Again, we teach some pretty
- 28:01basic skills, but to him,
- 28:02it was life changing.
- 28:04And it was the
- 28:05listening without interruption.
- 28:07He's a wonderful physician. He's
- 28:08always been well regarded. But
- 28:10to him,
- 28:11he would interrupt
- 28:13frequently, and he didn't realize
- 28:14that until he took the
- 28:16workshop and practiced the skills.
- 28:17And afterwards,
- 28:19it really changed his
- 28:21outlook, and I think
- 28:23that's not the only example.
- 28:24There's lots of people who
- 28:26say that it's really changed
- 28:28how they perceive their relationships
- 28:30with patients that strengthened them,
- 28:32which makes us enjoy our
- 28:33work even more.
- 28:35Dr. Tara Sanft is an associate professor
- 28:37of medicine and medical oncology
- 28:39and hematology at the Yale
- 28:40School of Medicine.
- 28:42If you have questions, the
- 28:43address is cancer answers at
- 28:44yale dot e d u,
- 28:46and past editions of the
- 28:47program are available in audio
- 28:49and written form at yale
- 28:50cancer center dot
- 28:51org. We hope you'll join
- 28:52us next time to learn
- 28:53more about the fight against
- 28:55cancer.
- 28:55Funding for Yale Cancer Answers
- 28:57is provided by Smilow Cancer
- 28:59Hospital.