Web editors at the Yale School of Medicine can get support for maintaining and updating their websites through a variety of methods including training videos, step-by-step instructions, and over-the-phone or in-person guidance. All training materials have been developed in-house and specifically for YSM editors.

Web Support Staff

Bio Profile

Mark Albis

Technical Lead

Mark began working with the Yale School of Medicine Web Group in 2010 as the Manager for Web Training and Support. In this role, Mark fielded website editors' questions concerning YSM's content management system, SDL Web, along with other web applications used in conjunction with Tridion to maintain the school's web presence. In addition, with the help of the Web Group student team he created a library of support documentation for editors to learn the basics of SDL Web and how to create...

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Bio Profile

Liz Pantani

Yale School of Medicine Web Support Specialist

Liz joined the Yale School of Medicine Web Group October 2011, as the team’s Senior Administrative Assistant. After being with the team for a few years she was promoted to her current role as the Web Support Specialist.

Liz provides preliminary and basic support needs to all web editors using SDL Web and all YSM web applications, as well as providing support with utilizing the News and People Profile System.

She manages scheduling for the team and coordinates the Web Editor Meetings and all...

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Contact Us

The best way to contact Web Support with general editingquestions is to email ysm.editor@yale.edu.

If you have an emergency or an urgent request, please call us at 203.737.7WEB (7-7932).