Skip to Main Content


Web editors at the Yale School of Medicine can get support for maintaining and updating their websites through a variety of methods including training videos, step-by-step instructions, and over-the-phone or in-person guidance. All training materials have been developed in-house and specifically for YSM editors.

Web Support Staff

  • Mark Albis

    Technical Lead

    Mark began working with the Yale School of Medicine Web Group in 2010 as the Manager for Web Training and Support. In this role, Mark fielded website editors' questions concerning YSM's content management system, SDL Web, along with other web applications used in conjunction with Tridion to maintain the school's web presence. In addition, with the help of the Web Group student team he created a library of support documentation for editors to learn the basics of SDL Web and how to create specific templates.

    Now as a Technical Lead, Mark focuses on maintenance of YSM web applications and the creation of new content layouts for department and lab websites. He continues to provide advanced support for SDL Web editors.

  • Liz Pantani

    Yale School of Medicine Web Support Specialist

    Liz joined the Yale School of Medicine Web Group October 2011, as the team’s Senior Administrative Assistant. After being with the team for a few years she was promoted to her current role as the Web Support Specialist.

    Liz provides preliminary and basic support needs to all web editors using SDL Web and all YSM web applications, as well as providing support with utilizing the News and People Profile System.

    She manages scheduling for the team and coordinates the Web Editor Meetings and all special functions pertaining to the Web Group.

    Liz also coordinates the ongoing Faculty Headshot Photo Shoots which take place throughout the academic year. When she is not assisting in building or maintaining sites, she is aiding in managing the Web Group's student employees.

    Liz lives in the shoreline community of Guilford with her wife Carissa, and their handsome German Shorthaired Pointer, Lieben. When not hiking somewhere in New England, she can be easily found baking sweet treats for her family & friends.

Contact Us

The best way to contact Web Support with general editingquestions is to email

If you have an emergency or an urgent request, please call us at 203.737.7WEB (7-7932).