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Yale Psychiatry Grand Rounds: November 12, 2021

November 12, 2021

Yale Psychiatry Grand Rounds: November 12, 2021

 .
  • 00:00Uhm well thanks everyone for coming and
  • 00:04I think a very exciting talk today.
  • 00:08Moodle is the community services
  • 00:10administrator of the City of New
  • 00:13Haven has been since January 2020,
  • 00:16which I pointed out,
  • 00:18gave him two months to settle into
  • 00:20the job before before COVID hit up.
  • 00:23Prior to that, several just highlights
  • 00:25working as the chronic disease
  • 00:28director at DPH for seven years.
  • 00:31And medical director of Quality improvement
  • 00:33in the New York City Department of
  • 00:35Health and Mental Hygiene for two years.
  • 00:37And in terms of his training started at Brown
  • 00:40and actually guys degree in neuroscience,
  • 00:43so I think there's always been a
  • 00:44little bit of a fascination for
  • 00:45the kind of work we do for mobile.
  • 00:47MD Mount Sinai resident in NY.
  • 00:50You guys masters in health services
  • 00:53here at Yale and is currently an
  • 00:56adjunct assistant professor in the
  • 00:57Department of Internal Medicine.
  • 00:59He's going to be talking to us about
  • 01:01all the wonderful things the city
  • 01:02of New Haven's been doing,
  • 01:03many some of them,
  • 01:05in conjunction with our department
  • 01:07and people in our department.
  • 01:09I'm very exciting, really.
  • 01:10Looking forward to this.
  • 01:12I hope to have plenty of time for
  • 01:15conversation questions afterwards,
  • 01:16but with that I will turn
  • 01:18this over to Doctor Delong.
  • 01:23Uh, thank you Michael for
  • 01:25that generous introduction.
  • 01:26Uh, appreciate the partnership that
  • 01:28we have with you is always come.
  • 01:31I, I really appreciate this opportunity to
  • 01:34speak at the Yale Psychiatry grand Rounds.
  • 01:37I had a conversation with with Mike last
  • 01:41week, professing a bit of apprehension,
  • 01:44but he told me this is a friendly crowd,
  • 01:46so I'll hold him to that.
  • 01:50III would presume this is not
  • 01:52the usual type of a grand rounds
  • 01:54lecture that is received.
  • 01:55If my memory serves me correctly
  • 01:56from my days attending grand
  • 01:58rounds and internal medicine,
  • 01:59but I really hope to share with
  • 02:01you a bit of a glimpse of what
  • 02:03goes on and and really hear from
  • 02:05you on what kind of connections
  • 02:06you see between your work and and
  • 02:09what we're trying to accomplish as
  • 02:11a as a small municipal government.
  • 02:13Frankly facing a number of challenges
  • 02:15that are not unique to New Haven
  • 02:17but nonetheless very important.
  • 02:19And and of course,
  • 02:21a lot of intersections with the
  • 02:23work that you do,
  • 02:23and the patients that you potentially see.
  • 02:26I'm going to share my screen.
  • 02:27Hopefully technology doesn't get
  • 02:28the better of me 'cause I have like
  • 02:30two or three different screens up,
  • 02:31so let me see if that works.
  • 02:44It's coming up the whole.
  • 02:46Great, uhm, there you go. Perfect
  • 02:50great. I'm glad that worked.
  • 02:52So the today's talk is titled
  • 02:56Crisis Opportunity and
  • 02:57Building back with resiliency.
  • 03:00And I actually don't have
  • 03:01a whole lot of slides,
  • 03:02so I'm hoping that we'll have some
  • 03:05time for interaction and discussion
  • 03:07towards the end of the presentation.
  • 03:09But I do want to give some context.
  • 03:12And of course,
  • 03:13share with you the learning objectives.
  • 03:18I have no financial disclosures.
  • 03:21So today, hoping to cover the following
  • 03:24one to understand the organization and
  • 03:26roles of the City of New Haven Health
  • 03:29and Human Services infrastructure.
  • 03:31I think it really just as a.
  • 03:33Basic level setting idea.
  • 03:37It struck me that you know people don't
  • 03:39really have a sense of what we do,
  • 03:40what the parameters are,
  • 03:41what are you know,
  • 03:42what our roles are in the limitations are,
  • 03:44so I do want to share with you
  • 03:46what our Health and Human services
  • 03:48infrastructure looks like.
  • 03:49Second, to understand the city of New
  • 03:52Haven's response to pandemic era challenges.
  • 03:55I'm actually not going to focus so
  • 03:57much on directly on our COVID response,
  • 03:59but really, this is a more of an era
  • 04:03rather than a specific public health issue,
  • 04:06because, as we'll see,
  • 04:08the sequella of this public health issue has
  • 04:11had both social and economic ramifications.
  • 04:14And three, uh,
  • 04:15I want to talk a little bit about our plan
  • 04:18to set up a new department within the city,
  • 04:21termed the New Haven Department
  • 04:23of Community resilience, really,
  • 04:25in an effort to.
  • 04:27Center ideas of resiliency and
  • 04:30institutionalized.
  • 04:31Those in city government and I'll
  • 04:33just give a caveat here.
  • 04:35I know because this is an academic audience,
  • 04:38I don't mean the term resiliency and it's
  • 04:41academically derived framework sense,
  • 04:42although it does have carry notions of that,
  • 04:45it really is a more of a general use
  • 04:49term and speaks to actually the English
  • 04:53language is lack of of verbiage to describe.
  • 04:58Populations that are vulnerable.
  • 05:01Like you know,
  • 05:02we we typically tend to talk of,
  • 05:04you know, vulnerable populations,
  • 05:06or at risk populations,
  • 05:08but to set up an entire department
  • 05:10with the nomenclature of vulnerability
  • 05:12felt a little off,
  • 05:14so we decided to to talk about
  • 05:16resiliency rather than vulnerability.
  • 05:20So just with that caveat,
  • 05:22in terms of the department.
  • 05:25So let me dive into some of
  • 05:27the organizational context.
  • 05:28Uh, you know, I'm a administrator
  • 05:31by profession here and so.
  • 05:34Org charts are always a
  • 05:35part of the day to day work,
  • 05:38and but I'm I'm putting this
  • 05:39off as a programmatic org chart,
  • 05:41not necessarily a HR or personnel or chart,
  • 05:47just to give you an idea of what.
  • 05:50Programs department initiatives.
  • 05:52Uh, my administration covers
  • 05:55and I will mention,
  • 05:56just for context I the as the Community
  • 06:00service administrator and one of
  • 06:02three what they call coordinator
  • 06:04positions at the department.
  • 06:05In other cities,
  • 06:06these positions are known
  • 06:07as deputy mayor positions,
  • 06:08so I report directly to the mayor
  • 06:11on these initiatives so it just
  • 06:12gives you a context of the the the
  • 06:15the profile that Health and Human
  • 06:17services has in this administration
  • 06:19in other administrations.
  • 06:20Health and Human services.
  • 06:21Sometimes as one layer down the
  • 06:25other coordinator positions are our
  • 06:27economic development administrator
  • 06:28and our Chief Administrative officer,
  • 06:30who we actually just yesterday announced
  • 06:34our nomination to serve as our our next CEO,
  • 06:38which is very exciting.
  • 06:40Under the Community Services Administration,
  • 06:42our you know our Health and
  • 06:44Human services programs which
  • 06:45includes the Department of Health.
  • 06:47It includes the youth and
  • 06:50Recreation department,
  • 06:51are elderly services department,
  • 06:52and sort of the catchall category which
  • 06:54anyone who's in organizational work
  • 06:56knows that there's always a catch.
  • 06:58All category of administration and programs.
  • 07:02What I've displayed here is actually
  • 07:05an old organizational chart,
  • 07:07and I did that for a reason in
  • 07:09that I wanted to share with you.
  • 07:11Why we've decided to expand and add
  • 07:15this new Department of Community Resilience?
  • 07:17The orange highlighted boxes here are,
  • 07:20you know,
  • 07:21categories that just seem to grow
  • 07:24and with need and community demands.
  • 07:29Over the last two years.
  • 07:31As I'll explain in subsequent slides,
  • 07:33special projects.
  • 07:35That category includes our Community,
  • 07:37crisis response and our reentry services.
  • 07:40And homeless services has really been
  • 07:43a high focal point during the pandemic,
  • 07:46and we're hoping to.
  • 07:48Actually capitalize and use what has
  • 07:50happened and how that homelessness
  • 07:52services system has just been disrupted
  • 07:55in the pandemic to try to transform
  • 07:57how services are delivered in New Haven.
  • 08:00With the reduction of reliance on on
  • 08:03congregate shelters and an increased
  • 08:06emphasis on moving towards permanency
  • 08:09for individuals experiencing homelessness.
  • 08:12And I'll just give a quick
  • 08:14rundown of some of the programs.
  • 08:16For context.
  • 08:17Our Department of Health has an
  • 08:21Environmental Health division,
  • 08:23which has regulatory oversight
  • 08:26over restaurants and inspections.
  • 08:30They've played actually pretty
  • 08:31important role during the pandemic
  • 08:34in terms of enforcing our both
  • 08:36our state and local ordinances.
  • 08:39Relate to the pandemic,
  • 08:40such as mask requirements.
  • 08:42We have a large nursing division
  • 08:45that operates and employs nurses
  • 08:47that are at every public at every
  • 08:50New Haven Public school.
  • 08:52As well as a separate clinical department,
  • 08:54they played a very large role
  • 08:56in respond to the pandemic,
  • 08:57not just in terms of with students,
  • 08:59but they've been actually redeployed
  • 09:01and reallocated to help with
  • 09:04vaccinations and and earlier in the
  • 09:07testing regime that we had set up.
  • 09:10We have a health programs division which has
  • 09:12a number of different programs including.
  • 09:16You know our health promotion programs?
  • 09:20Ryan White programs and our
  • 09:23vital statistics division,
  • 09:25as well under the Department of Health,
  • 09:27our Youth and Recreation Department has
  • 09:29what we call the Youth Connect program,
  • 09:31which has a specific focus
  • 09:33on high risk youth.
  • 09:35Each high risk youth member
  • 09:37that's enrolled in the program is
  • 09:39assigned a dedicated navigator.
  • 09:41We who's responsible for engaging on
  • 09:43a regular basis and and navigating
  • 09:46youth to the appropriate services.
  • 09:49This is all built on the framework
  • 09:51of positive youth development,
  • 09:52so it's really again emphasizes
  • 09:54not so much a deficit model,
  • 09:56but really a strength model
  • 09:58building on their strengths.
  • 09:59How youth at work employs a between
  • 10:04250 and 300 youth during the summer
  • 10:07and some even year round and again.
  • 10:09This is an evidence based model
  • 10:12that is linked with reduced
  • 10:14involvement in in high risk or
  • 10:16criminogenic activities among youth.
  • 10:19So we try to offer this employment as much
  • 10:22as possible in the city for for youth.
  • 10:25It includes all our recreation programs,
  • 10:27which some of you if you live in New Haven,
  • 10:28and certainly if you have young ones,
  • 10:31may have participated in these
  • 10:34includes our summer youth camps as
  • 10:36well as youth activities year round
  • 10:39in conjunction with the schools.
  • 10:40We also have a number of Community
  • 10:43grants that we run out of the
  • 10:45Youth and Recreation Department
  • 10:46moving on to elderly services.
  • 10:48We have operated 3 senior centers.
  • 10:51Of course,
  • 10:51those I've actually had
  • 10:53been closed for the last.
  • 10:54Almost two years and we plan
  • 10:56to open them up this month.
  • 10:57Finally, after many,
  • 10:59many months of being closed,
  • 11:01we have some tax benefits administration
  • 11:04that the Senior Services department.
  • 11:07Engages in and also quite a bit of
  • 11:09navigation case management for seniors
  • 11:11that that call us and need help.
  • 11:13Our admin and programs section here.
  • 11:18As I mentioned,
  • 11:19the special projects and homeless
  • 11:20services has really expanded in scope
  • 11:22and scale over the past two years,
  • 11:24but we also have some exciting work
  • 11:26happening in food systems and policy
  • 11:28which focuses on the sort of systems and
  • 11:31structural issues along with food justice.
  • 11:34I know some of you,
  • 11:36some of the team and I don't know
  • 11:38if they're on this particular.
  • 11:40Some meeting that have been
  • 11:42involved in that work,
  • 11:44really.
  • 11:45It's less of a focus on direct food
  • 11:47assistance or emergency food assistance,
  • 11:49although that is a piece of
  • 11:51it that really about setting
  • 11:52up a more sustainable system
  • 11:54across a variety of domains,
  • 11:56including environment.
  • 12:00You know environmental impact jobs and
  • 12:04local food sustainability across the city.
  • 12:08We have our financial empowerment
  • 12:10work which works directly with
  • 12:12individuals who are not typically
  • 12:15engaged with basic financial services
  • 12:18such as having a bank account,
  • 12:20understanding credit scores,
  • 12:22understanding basic budgeting.
  • 12:24This is a different model than financial
  • 12:26education which is not shown to be effective.
  • 12:29Where you.
  • 12:29Just give people information on how to do a
  • 12:34banking or basic financial literacy skills.
  • 12:37This is really is an engaged counseling
  • 12:40based approach where individual set
  • 12:42goals and our financial empowerment
  • 12:45counselors help them achieve those goals.
  • 12:47It's based on a model that was studied
  • 12:49a I believe launched in New York City
  • 12:52and now facilitated by the cities
  • 12:54for Financial Empowerment Fund.
  • 12:55Uhm?
  • 12:57We also administer some committee development
  • 12:59block grants as part of that division,
  • 13:01and of course the the trains have to
  • 13:03run on time and the clock stuff to be
  • 13:05set correctly so we have a small but
  • 13:07mighty operations and administration
  • 13:09team that helps all of this this run.
  • 13:14I'll just focus in on the next this slide.
  • 13:16Here it's just there are new and expanded.
  • 13:18A organizational chart for which includes
  • 13:21our new Department of Community Resilience.
  • 13:24I have a notation here just about
  • 13:25just to give you a sense of scale
  • 13:27of the whole administration.
  • 13:28It's about 120 FPS.
  • 13:30This doesn't include our temporary
  • 13:31and seasonal workers that can
  • 13:33actually balloon that number,
  • 13:35but as I mentioned with the youth
  • 13:37and seasonals being involved by
  • 13:39another 3 to 300 to 350 individuals.
  • 13:43We have a budget of approximately
  • 13:4528 million a year.
  • 13:47The new Department of Kenny Resilience
  • 13:48and I'll go into this little more detail,
  • 13:50will include a newly established office
  • 13:53of violence prevention focusing on
  • 13:55community gun violence prevention.
  • 13:57It will include our community
  • 14:00crisis response efforts,
  • 14:01which is our non police civilian
  • 14:04response team and Michael Rowe
  • 14:08from from your institution has been
  • 14:10leading leading up that effort with
  • 14:13of course the support of my concern,
  • 14:15IAC, our reentry programs.
  • 14:16Will be part of this new department.
  • 14:19Uh,
  • 14:20our homeless services expanded
  • 14:21and with the new strategy will be
  • 14:24part of this new department.
  • 14:26We the we aim to launch a
  • 14:29citywide mental health.
  • 14:31Coordinated initiative also that will
  • 14:33be part of this new department and
  • 14:36the coordination around some of our
  • 14:38harm reduction work will be integrated
  • 14:40into this new department as well.
  • 14:45So let me switch gears and just take a step
  • 14:48back in time as Doctor Sarniak mentioned,
  • 14:53I took this job coming on in January of 2020.
  • 14:58And it's not like we didn't
  • 15:00know COVID was around.
  • 15:01As the name suggests,
  • 15:03COVID-19 was named in 1920, nineteen.
  • 15:08Uh, it just wasn't top of mind,
  • 15:11uh, and it certainly wasn't
  • 15:12part of my expectation that this
  • 15:15would be an all consuming, UM.
  • 15:17A crisis when I accepted the job,
  • 15:21but when Mayor Elicker offered it
  • 15:24but it became clear within a couple
  • 15:27of weeks in January that that
  • 15:30this was going to be something we
  • 15:32didn't have an understanding of.
  • 15:33The scale and scope of it,
  • 15:35but we knew it was going to
  • 15:37be something most likely,
  • 15:38and I liken it really to sort
  • 15:41of being able to, you know,
  • 15:43being of the vantage point of
  • 15:46knowing that there was a title.
  • 15:48Wave. Or a tsunami really.
  • 15:51Tidal wave is probably a misnomer.
  • 15:53A tsunami that was set off
  • 15:55somewhere in the distance.
  • 15:57And we knew somehow in some
  • 15:59way we'd be impacted, uh,
  • 16:01but you know,
  • 16:02while that tsunami was approaching,
  • 16:05things were kind of going on as normal.
  • 16:08Up course, there's a lot of chatter
  • 16:09in the public health sphere,
  • 16:11but otherwise things were,
  • 16:12you know, proceeding as normal.
  • 16:15And you know the moment that it really
  • 16:18hit us locally here at least we had
  • 16:21a little little premonition of it
  • 16:23when there was the model UN conference.
  • 16:25That was a folks will remember
  • 16:27this that was hosted by Yale and
  • 16:30was cancelled on account of the
  • 16:32of a student from China coming
  • 16:34down with flu like symptoms.
  • 16:35That,
  • 16:36uh,
  • 16:36that moment I realized that at
  • 16:39least internally,
  • 16:40people were springing to action because
  • 16:43we understood that it could have been a.
  • 16:46A quite a severe you know or important
  • 16:51of important public health implications.
  • 16:53This is when the chatter started
  • 16:55with the Department of Public Health.
  • 16:57The conversations internally on what
  • 16:59kind of system we will set up when
  • 17:02the crisis and the and and COVID
  • 17:06would eventually hit our shores.
  • 17:08That turned out not to be COVID.
  • 17:10At least we don't think,
  • 17:11although you know,
  • 17:11subsequent studies have shown that
  • 17:13there it might have been circulating
  • 17:14as early as January, February.
  • 17:16Uhm,
  • 17:16but that did not was not the moment
  • 17:19that most people remember what most
  • 17:22people remember when COVID hit was a sudden.
  • 17:26A shutdown of services in in March
  • 17:28of 2020 really the second and
  • 17:30third week in March of 2020 when we
  • 17:33gathered in the mayor's conference
  • 17:35room and had to make a call one day
  • 17:37in advance of when the mayor and
  • 17:39the governor did of whether to to
  • 17:42to shut down our public schools.
  • 17:44And we kind of understood the gravity
  • 17:47of the situation at the time.
  • 17:49And although there were some public
  • 17:50health folks that were saying,
  • 17:52well, you know,
  • 17:52you just shut it down for a couple days.
  • 17:54Let the virus passing this.
  • 17:55This sounds quaint right now and then
  • 17:58you can reopen them once the the way
  • 18:00the pandemic and the virus recedes.
  • 18:02That was actually part of the conversation,
  • 18:04but I think in the back of my our minds,
  • 18:06we knew that that decision was
  • 18:07going to be a very significant one,
  • 18:09and that potentially a long
  • 18:11long term and long lasting one.
  • 18:14But at the end of the day,
  • 18:15we did not have a playbook.
  • 18:17And that's what that was.
  • 18:20That's something that sticks
  • 18:21with me to this day.
  • 18:22Uhm, I remember having conversations
  • 18:25with public health professionals both at
  • 18:28the state and national level and their
  • 18:30response to us again, seems quaint.
  • 18:32Now, was that we do have a playbook.
  • 18:34Just use the influenza pandemic playbook.
  • 18:37That was developed.
  • 18:38You know.
  • 18:39Probably I don't know the exact term,
  • 18:40but in 1999, twenty one years ago,
  • 18:43I remember poring through that
  • 18:45playbook and it did not inform.
  • 18:48Or help us understand what kind
  • 18:50of actions that we would need
  • 18:52to take to address COVID-19.
  • 18:54In effect we were flying blind blind.
  • 18:56We had really zero visibility.
  • 18:59Or minimal visibility on the scope,
  • 19:02the severity or the scale of the crisis.
  • 19:06You know we were relying on
  • 19:08symptom based reporting.
  • 19:09We did not have a data infrastructure
  • 19:12infrastructure set up at the outset
  • 19:15to to monitor and track and acquire
  • 19:18the appropriate information,
  • 19:20and I guess the only saving grace
  • 19:22is that we were all in it together.
  • 19:24Flying blind and we.
  • 19:26I think we acted as best as we.
  • 19:30Knew how and according to our you know,
  • 19:33intuitions and our public health
  • 19:36background on how to address this
  • 19:38in the early days of the crisis.
  • 19:40Uhm?
  • 19:40One of the the other moments that
  • 19:43sticks with me is a understanding
  • 19:46the implications of these four
  • 19:49populations that are vulnerable.
  • 19:51Very specifically,
  • 19:53their homeless population,
  • 19:54and I'll get to this a little bit more later.
  • 19:57But obviously it was having
  • 20:00individuals housed in congregate
  • 20:03settings was a recipe for disaster.
  • 20:06Again,
  • 20:06not knowing at the time how severe and
  • 20:10how many individuals could be impacted.
  • 20:12So I remember a group of folks,
  • 20:15volunteers or homeless service providers,
  • 20:18people who were just willing to stand
  • 20:20up to the to the stand up and and
  • 20:23and help got together and develop.
  • 20:26They complicated but.
  • 20:27Rapidly executed logistical plan to
  • 20:29move people out of congregate settings.
  • 20:32And we're talking, you know,
  • 20:35between 200 and 300 individuals
  • 20:36that were up until Middle March,
  • 20:38using Congress settings for their
  • 20:40primary place of shelter and moving
  • 20:43them into non congregate spaces,
  • 20:46namely hotel rooms and many late nights.
  • 20:50Many, many tough conversations.
  • 20:52But I think we were ultimately
  • 20:54successful in moving folks into those
  • 20:56facilities over the course of a.
  • 20:58A couple of weeks.
  • 20:59And in fact,
  • 21:00that is something we're maintaining.
  • 21:01This is a model that we're
  • 21:03maintaining to this day.
  • 21:04This winter we aim to house folks
  • 21:05not in congregate spaces primarily.
  • 21:07There'll be some congruent in in in,
  • 21:10sort of minimal settings, but in general,
  • 21:12the individuals who are experiencing
  • 21:14homelessness in New Haven will have
  • 21:16the opportunity to move into non
  • 21:18congruent settings hotel based settings.
  • 21:22And again, I just think that it was
  • 21:27another aspect of this was, you know,
  • 21:29a team of medical professionals.
  • 21:30I think some of them may have been
  • 21:32involved with the Yale Department
  • 21:34psychiatry in some way came together
  • 21:36and helped us put together a protocol
  • 21:38on a playbook to run a COVID-19 respite
  • 21:43Center for individuals experiencing
  • 21:45homelessness and didn't have another.
  • 21:47Another place to go. And again,
  • 21:50that was a huge effort and appreciate.
  • 21:52All the volunteerism that went into that,
  • 21:53including staffing the center 24/7.
  • 21:57Uh, again. We didn't know what to expect,
  • 22:01so we planned for a surge capacity.
  • 22:03Based on, you know, basic modeling
  • 22:05that we did in terms of the impact.
  • 22:07We thought it may have on the
  • 22:10homeless population.
  • 22:11We anticipated that we could have
  • 22:12seen up to 4050 cases at a time.
  • 22:16Luckily, we never got to that amount.
  • 22:19We in fact only really had to
  • 22:21accommodate about 15 individuals
  • 22:23throughout the course of the pandemic,
  • 22:26but I think at the end of the day it
  • 22:28was very important to have a dedicated
  • 22:31COVID-19 isolation facility respite
  • 22:32facility for those experiencing homelessness.
  • 22:35Again,
  • 22:35I applaud the individuals involved.
  • 22:38It was done without a real playbook.
  • 22:40It was done ground up.
  • 22:45So, beyond the public health and
  • 22:48disease implications of COVID-19,
  • 22:50there was obvious social and
  • 22:53economic implications. Uhm and.
  • 22:58Again, one of the most memorable ones
  • 23:01and impactful ones was this call
  • 23:03for change in the summer of 2020.
  • 23:05Uhm, whereby we had the the the
  • 23:12murder of George Floyd but many
  • 23:15others preceding George Floyd.
  • 23:17And a call for police reform.
  • 23:20In the context of this global
  • 23:22pandemic and economic upheaval.
  • 23:25Uh, and this is something that you know I,
  • 23:28I haven't seen anything like this before
  • 23:30in terms of a rapid social movement and
  • 23:32and and translation to actual policy.
  • 23:35You know within months there was
  • 23:37a police accountability bill
  • 23:38passed the state legislature.
  • 23:40We can talk about how this feels again
  • 23:42feels different with the lens of history
  • 23:44and the and the backlash to these this.
  • 23:46This movement and related movements.
  • 23:49But at the time there was a real sense that
  • 23:52folks were calling for fundamental change.
  • 23:54To how we thought of policing.
  • 23:58Ultimately,
  • 23:59you know we at the city level.
  • 24:02Our job is to integrate,
  • 24:03you know, feedback from various
  • 24:05stakeholders and understand the
  • 24:06existing systems and structures.
  • 24:07So we we did not,
  • 24:09you know,
  • 24:10go the Minneapolis route or some of
  • 24:12the other cities rounds and and on the
  • 24:15spectrum of you know, abolishing police.
  • 24:17But we really took not.
  • 24:18And you know we took and and
  • 24:21and modern or approach.
  • 24:23But button and approach in terms of.
  • 24:26Uh,
  • 24:26holding police accountable to higher
  • 24:29standard training police where it
  • 24:32made sense and really took a stock
  • 24:34of how really was the the police
  • 24:36relationship and and with the New
  • 24:38Haven community and in general it
  • 24:40was not like it was in other cities.
  • 24:42We had overwhelming overwhelmingly.
  • 24:45Citizens tell us they had relatively
  • 24:49good experiences with police.
  • 24:51Very, very important.
  • 24:52Exceptions are part of that,
  • 24:53but when we did a 360.
  • 24:56The review of that we ultimately
  • 24:59thought our Police Department was an
  • 25:01asset in helping us along this journey,
  • 25:03rather than a detractor.
  • 25:04And I know that there are, you know,
  • 25:06obvious philosophical debates
  • 25:07to be had about that,
  • 25:09but ultimately that's the reality of of
  • 25:11of how things are currently in New Haven.
  • 25:14There's a lot of the police
  • 25:15still have a lot of goodwill.
  • 25:17Uhm,
  • 25:17so in addition to proposing a
  • 25:20alternative to police response
  • 25:22in cases where it made sense,
  • 25:25we we took the approach of having
  • 25:28police being held to a higher
  • 25:30standard and training police to
  • 25:32also be competent at dealing with
  • 25:35certain certain types of calls
  • 25:37for service that that that could
  • 25:40go wrong and could go badly.
  • 25:47So just some numbers in New Haven in terms
  • 25:51of you know what we're seeing in terms of
  • 25:54the scale and the scope of the problem.
  • 25:57The COVID-19 era has exposed
  • 25:59long-term vulnerabilities that are
  • 26:01complex and highly highly related.
  • 26:03There are 400 persons experiencing
  • 26:05homelessness in New Haven.
  • 26:06About 50% of those are black
  • 26:08or African American.
  • 26:10Some of those returning from incarceration
  • 26:1280% have a substance use history,
  • 26:1564% do not have a GD or high school diploma.
  • 26:18Diploma, 71% or not employed and 36% more.
  • 26:22There are experiencing homelessness.
  • 26:24We have approximately 40% of
  • 26:27individuals with substance use disorder.
  • 26:30Also have a coca ring mental illness.
  • 26:33And according to a recent survey from
  • 26:36the Connecticut Department Public Health,
  • 26:39although recent meaning,
  • 26:40I think it's been a couple years on now,
  • 26:43about 60% of New Haven adults
  • 26:45have experienced childhood trauma,
  • 26:48and I believe that's defined by by two
  • 26:50or more adverse childhood experiences.
  • 26:53Overdoses were up 15% in 2020.
  • 26:56This trend is continuing up in 2021.
  • 27:00Well,
  • 27:00I guess that's a little bit of miss number.
  • 27:02It's it's level, it's it continues.
  • 27:03Hi, it's still still higher than 2019 levels,
  • 27:06although it's not as a luckily the
  • 27:09the trend line hasn't continued
  • 27:10to increase as much as before.
  • 27:12Uhm,
  • 27:13of course the highest risk for overdose
  • 27:15deaths are those who are housing insecurity.
  • 27:17Those with untreated mental health issues.
  • 27:19And we also see in the data which is
  • 27:22reflected nationally that there's
  • 27:23a convergence in terms of opioid
  • 27:26overdoses and opioid overdose related
  • 27:28death among black and African American
  • 27:30rates which are converging on on
  • 27:33what was traditionally more higher
  • 27:35in in in white populations are
  • 27:38homicides have also been up.
  • 27:4123 homicides to date in 2021 we
  • 27:45had 20 homicides total in 2020,
  • 27:48which represented a significant increase
  • 27:50from our homicides in 2019 and,
  • 27:53although almost exclusively,
  • 27:55the homicides have been between
  • 27:59individuals who are known to each other.
  • 28:04Reverberating impact and trauma of
  • 28:06these homicides in the community
  • 28:08is is very real,
  • 28:09and every time we have a conversation
  • 28:12about community gun violence with
  • 28:15community members and experts alike,
  • 28:18we understand that the these homicides
  • 28:20are not just a policing issue.
  • 28:23Although that's part of it.
  • 28:24But there's driven by this underlying
  • 28:26unmet social, emotional,
  • 28:28economic needs in the community.
  • 28:35So we've actually undertaken a series
  • 28:37of responses to this evolving set of
  • 28:40challenges and and needs of the community.
  • 28:43Again, not focusing so much on the
  • 28:45public health response directly,
  • 28:47but some some of its related challenges.
  • 28:50Uh, in the summer of 2020.
  • 28:53Uh, we announced that we would be
  • 28:57exploring a framework to set up
  • 29:00a Community crisis response team.
  • 29:02This is the non police alternative response.
  • 29:04A team that would be a pillar of our
  • 29:09first response system and we started.
  • 29:12You know our our framework planning
  • 29:15informal community engagements,
  • 29:17key stakeholder interviews and
  • 29:18research into other other what other
  • 29:21municipalities had done in in this.
  • 29:24And what they've succeeded in.
  • 29:26In the fall of 2020, uh,
  • 29:28we rebranded and relaunched a coalition
  • 29:31focused on opioid overdose reduction,
  • 29:34rebranding as the Harm Reduction coalition.
  • 29:37It was the initial impetus for this
  • 29:39as many folks may here remember
  • 29:41was a K2 overdose event on the
  • 29:44New Haven Green in 2018,
  • 29:47and that was the impetus to farm
  • 29:50the Overdose Response Coalition
  • 29:51that had sort of been paused.
  • 29:53As administrations were switching back.
  • 29:56In 2019-2020,
  • 29:58but we reactivated it and now
  • 30:00is a very robust and active
  • 30:02coalition of over 16 individuals.
  • 30:0530 members.
  • 30:05I know some of some of you on this call
  • 30:08participate in it as a harm reduction
  • 30:10coalition and we actually engaged a
  • 30:12national funder and national public
  • 30:15health organizations vital strategies
  • 30:17to help US staff this coalition with
  • 30:19the harm reduction coordinator.
  • 30:21That position is currently open by the way,
  • 30:24hint, hint.
  • 30:26So if anyone's interested in coming
  • 30:27on board and helping with this, uh,
  • 30:29that would be a great opportunity.
  • 30:33And, uh,
  • 30:33this this coalition has been very
  • 30:36active over the past year and a
  • 30:38half past year or so in initiatives
  • 30:40throughout the city.
  • 30:41Uhm, uh?
  • 30:43We launched officially our reentry
  • 30:45welcome center hosted by project more,
  • 30:48a nonprofit with deep history
  • 30:50in the in the New Haven area,
  • 30:52helping those who previously
  • 30:55incarcerated to date,
  • 30:56we've had very successful outcomes.
  • 30:58They've seen approximately 100 clients
  • 30:59at the reentry Welcome Center,
  • 31:01which is a wrap around drop in Center
  • 31:04for those with incarceration history.
  • 31:07Importantly,
  • 31:07those who are immediately returning
  • 31:09from incarceration incarceration
  • 31:11can actually have a hand,
  • 31:13you know, sort of a warm hand off.
  • 31:15In a welcome right at the moment
  • 31:17that they dropped off,
  • 31:18given that the hours and logistics work out.
  • 31:21Uh,
  • 31:22or they can be referred anyone
  • 31:24with an incarceration.
  • 31:25History can be referred here for,
  • 31:28for wrap around services assessments
  • 31:29and wrap around services.
  • 31:31In any case,
  • 31:32100 clients have been seen over the past.
  • 31:36Almost almost a year,
  • 31:39it's about 10 months now.
  • 31:41And this resulted in only one
  • 31:43individual being rearrested that
  • 31:45did not get re incarcerated,
  • 31:48so an amazing success rate.
  • 31:49I know it's anecdotal,
  • 31:50it's only one,
  • 31:51but I'm hoping that continues where you know,
  • 31:54by comparison,
  • 31:55the National Statistics and studies
  • 31:57show that there's you know at least a,
  • 31:59I believe,
  • 32:00a 30 a third of a chance of every
  • 32:02incarceration in a three year period.
  • 32:04So we're really, really happy about those
  • 32:08those outcomes to date on those. Uhm?
  • 32:15In uh, the. Early part of this year we
  • 32:21also announced that we are taking a
  • 32:25new approach to homelessness services.
  • 32:27This is on the heels of many many
  • 32:30resources coming down to help us with
  • 32:32this from the federal government and
  • 32:34we we aim to assuming we can find the
  • 32:40appropriate facility and the sighting.
  • 32:42To really reduce our.
  • 32:45Reliance on congregate type facilities,
  • 32:48where, uh, where the model is, folks.
  • 32:51You know, line up and walk in to
  • 32:53try to get a bed on a daily basis,
  • 32:56and then they they have to leave
  • 32:58the facility every morning.
  • 32:59We really want to try to transform
  • 33:02that system to to a much more humane
  • 33:06and dignified version of services.
  • 33:08The need for emergency shelter will
  • 33:11never go away in the immediate future.
  • 33:14But that type of service I think we
  • 33:15have the potential to really think
  • 33:17differently about what it looks like,
  • 33:18especially based on experience
  • 33:20with housing individuals in hotels
  • 33:23over the past year and a half.
  • 33:26That can be a site where you know
  • 33:29folks that really have a much more
  • 33:32humane and sort of way to be.
  • 33:35Sheltered and get connected
  • 33:37to services and get put.
  • 33:39Get put on a pathway to more
  • 33:42permanent housing solutions.
  • 33:43Uhm?
  • 33:45We established so in the spring of 2021
  • 33:48we establish an interagency workgroup
  • 33:50to address increases commit gun violence.
  • 33:53We established and announced plans to
  • 33:54launch an office of Gun Violence that has
  • 33:56officially been established now and now.
  • 33:57We're looking to staff that up as well.
  • 34:01We also launched a post trauma Response
  • 34:04team which would supplement some of the
  • 34:07post trauma response that was already
  • 34:08going on through your child studies.
  • 34:10While working with Clifford beers
  • 34:12to give a sort of a more community
  • 34:16oriented approach to responding
  • 34:18directly to the neighborhood,
  • 34:20canvassing folks who may have
  • 34:22been impacted by the trauma.
  • 34:24Potentially not.
  • 34:25First hand necessarily,
  • 34:26but but just by being virtue of their
  • 34:29proximity to to some traumatic event.
  • 34:31Uh, we launched that in the summer of 2021,
  • 34:35uh? In, uh, I'll send this summer 2021.
  • 34:40We engaged with the perch.
  • 34:43CMHC yelled department psychiatry,
  • 34:45Communicare Consultation Center and
  • 34:48its consortium of organizations to
  • 34:52really help us with the community
  • 34:54engagement and planning piece of the
  • 34:57crisis response team and very glad
  • 34:59to say that's making great progress.
  • 35:02We've had a number of listening sessions.
  • 35:03I'm happy to talk a little bit more
  • 35:05about that in the Q&A that had been very.
  • 35:07Informative and revealing onto community
  • 35:11input and what what the community
  • 35:13wants to see out of this team.
  • 35:15Uh,
  • 35:15and we're hoping to actually have a
  • 35:18team a pilot team in the field by the
  • 35:20early part of next year with this is,
  • 35:23we're very excited about that.
  • 35:25And in the fall of 2021 the board
  • 35:27of Alders reviewed and approved the
  • 35:29creation of a new city department.
  • 35:31This doesn't happen very often.
  • 35:33I believe the last department
  • 35:35was created over a decade
  • 35:37ago and it really kind of showed the
  • 35:40support and focus on making sure
  • 35:42the city has some institutional
  • 35:44structure to address these issues.
  • 35:46For the long term.
  • 35:50Some of the opportunities I alluded
  • 35:52to earlier came down in the form
  • 35:54of federal aid or are still
  • 35:57coming down form of federal aid.
  • 35:59We have a $2 million plus
  • 36:02investment from the CARES Act,
  • 36:05which was passed in 2020.
  • 36:08And we're using it to really
  • 36:10double down on permanent housing.
  • 36:12We've supported agencies to place over
  • 36:14600 individuals who are experiencing
  • 36:16homelessness into permanent housing
  • 36:18situations and units in in the
  • 36:21ways that makes sense for them.
  • 36:23And I mentioned this strategy
  • 36:24on non congregate sheltering.
  • 36:26We really,
  • 36:26really are aiming to move to
  • 36:28find an appropriate spot for
  • 36:30non congregate spaces.
  • 36:34The American Rescue Plan gave
  • 36:36us 115 million in direct aid.
  • 36:39Most of that has not been allocated yet.
  • 36:41It's subject to a community input process
  • 36:43and now will soon go before the board
  • 36:46of Alders in in terms of approvals.
  • 36:48But the parts that have been allocated or
  • 36:51the six million for summer reset programs,
  • 36:54which included some violence prevention
  • 36:56work that I alluded to earlier,
  • 36:59and it includes 8,000,000 for the
  • 37:02approved department of Community.
  • 37:04Resilience.
  • 37:08In addition to that,
  • 37:10the state and federal funders are
  • 37:12signaling signaling continued interest
  • 37:14in supporting these type of efforts
  • 37:17and what I termed Community resiliency.
  • 37:19Representative Rosa De Lauro has has.
  • 37:24That included a $2 million pilot program
  • 37:28specifically specifically earmarked for
  • 37:30our Community crisis response team project.
  • 37:32We hope we hope to see those dollars
  • 37:34in the early part of next year.
  • 37:36It's really, you know,
  • 37:38really important that that was highlighted
  • 37:40by Representative Laura as an approach
  • 37:42that we have in this taking were
  • 37:44receiving an additional 4.8 million
  • 37:46in funds to address homelessness and
  • 37:49facilities to address homelessness.
  • 37:51Again, building on that that plan I
  • 37:53alluded to earlier about non congregate.
  • 37:54Sheltering and permanent shelter.
  • 37:57Permanent solutions.
  • 37:58The Biden administration's build
  • 38:00back better bill.
  • 38:02I think that's what they call it.
  • 38:03Sounds like a lot of these,
  • 38:04but uhm, another B5 billion, UM.
  • 38:08There is a 5 billion proposed investment
  • 38:11in community violence prevention
  • 38:14initiatives and a 70 million.
  • 38:16I hope this is still in the bill.
  • 38:18I don't.
  • 38:18I haven't verified recently because it's
  • 38:20things tend to get a little obscured
  • 38:22in the negotiations at federal level,
  • 38:23but I but I know it was proposed
  • 38:25that there was a 70 million new
  • 38:27and first time investment or harm
  • 38:29reduction initiatives as part of the,
  • 38:30at least in an earlier iteration
  • 38:32of that bill.
  • 38:33Even our state elect allegation
  • 38:35has been very supportive.
  • 38:36They've been supported.
  • 38:39Supported bills to introduce a statewide
  • 38:41reentry programs and financial support
  • 38:44for reentry programs statewide.
  • 38:51So our challenge at the city,
  • 38:54knowing all of this was happening
  • 38:55both in terms of the trends and needs
  • 38:57of our population as well as the
  • 38:59resources that were available to us,
  • 39:01was capitalizing, coordinating and not
  • 39:03to let this opportunity go to waste.
  • 39:08And try to build some lasting,
  • 39:11durable infrastructure within the city
  • 39:13that can help facilitate some of this,
  • 39:15and I'll emphasize that you know.
  • 39:18I see it this the primary role of this,
  • 39:21uh, uhm effort. The creation of
  • 39:24the new department as a convening,
  • 39:28facilitating monitoring strategy role.
  • 39:31Not a direct service role.
  • 39:32We will continue to lean on direct
  • 39:35service providers and and and send
  • 39:37resources to direct service providers,
  • 39:39but this is just fills a gap in that,
  • 39:41you know, sort of municipal leadership role,
  • 39:43which I think is so important too.
  • 39:46Continue to focus on these issues for
  • 39:49the long term rather than you know,
  • 39:51kind of flashing in and out
  • 39:54as grants become available.
  • 39:56You know, you know,
  • 39:58as I say I need.
  • 39:59I need someone on my team that's waking
  • 40:02up every morning worried about how
  • 40:04these programs will be sustained and
  • 40:06and and I just didn't have that before
  • 40:08and now I have the opportunity that so
  • 40:11as I mentioned in the previous slide,
  • 40:13these this new department will fold
  • 40:15in existing personnel programs and
  • 40:17budgets from our reentry initiative or
  • 40:20Community Crisis program initiative or
  • 40:22homeless Services department and and
  • 40:25a harbor duction coordination work.
  • 40:27It expands to including.
  • 40:29Programming from the Office of
  • 40:31Violence Prevention and a new
  • 40:33office of Community Mental Health.
  • 40:35That's the one I'd love to consult with
  • 40:37folks on this call on this webinar
  • 40:39about at some point in the future
  • 40:42'cause that one really is something
  • 40:44that's not well defined yet and can
  • 40:46can really use some some input.
  • 40:48And once I have that stacked up,
  • 40:50I think it will be very important and
  • 40:52will appreciate the partnership with the.
  • 40:54The department on that.
  • 40:56Uh,
  • 40:57and we will add a data management
  • 40:59resource to make sure that you know
  • 41:01all of these programs are supported
  • 41:03in a in a standardized cross cutting
  • 41:05way to support transparency,
  • 41:07data report data and reporting.
  • 41:09We have to, you know.
  • 41:10Again,
  • 41:11they we have to show these programs
  • 41:13are working.
  • 41:14In order for them to have a chance
  • 41:16of sustainability.
  • 41:23I don't know why there is a blank slide
  • 41:25here, but I'll just move past that.
  • 41:30This was just a refresher.
  • 41:32II shared the slide earlier these so the
  • 41:34Department of Community Resilience, UM,
  • 41:36will include the Office Violence Prevention,
  • 41:39crisis response, reentry,
  • 41:40homeless services, mental health
  • 41:42and harm reduction coordination.
  • 41:46And we really have some.
  • 41:47You know, some aims and goals and
  • 41:49values to live up to as part of this.
  • 41:52Uh, and I really look forward to
  • 41:54to actually bringing on a, uh,
  • 41:56a capable and passionate department head.
  • 41:59Another shameless recruiting plug.
  • 42:02I know many folks are having
  • 42:03recruiting issues here,
  • 42:04but I I think someone with a.
  • 42:09I towards policy the the you know
  • 42:12the ability to navigate their local
  • 42:15government and really the passion to pull
  • 42:17pull these types of programs together.
  • 42:19We can have a really, really, uh,
  • 42:21probably once in a lifetime opportunity
  • 42:23to to work on this in New Haven,
  • 42:26so I'm really hoping to get a good
  • 42:28leader to have this new department
  • 42:30up the values and objectives here
  • 42:32that we are hoping to live up to is
  • 42:34reducing our reliance on coercive and
  • 42:36punitive approaches to social problems.
  • 42:38I think we here.
  • 42:39This everyday you can't arrest yourself out
  • 42:40of homeless since you can't arrest yourself.
  • 42:42I've gotta use problems.
  • 42:43Can't arrest yourself about
  • 42:44out of mental health crises,
  • 42:46so we're really helping to elevate
  • 42:49that approach and bring that too.
  • 42:51That sort of bread and butter.
  • 42:54Approach to city services.
  • 42:57We want to focus on data,
  • 42:58evidence,
  • 42:58outcomes and transparency.
  • 43:03And making sure that we're we're
  • 43:05honest about what we're doing
  • 43:06and what's working and what's
  • 43:08not working and then of course,
  • 43:09correct if we need to.
  • 43:11Uh. For all too long,
  • 43:14I think uh government as well as.
  • 43:19Human Services agencies have been sort of,
  • 43:22and it's easy to fall into this sort of
  • 43:24deficit based model of saying I'm trying
  • 43:26to correct a problem I'm trying to solve
  • 43:28a problem and that kind of translates into
  • 43:30how individuals and communities are treated,
  • 43:32so the aspiration for this department is to.
  • 43:36To employ an asset and strengths based
  • 43:39approach to individuals and communities.
  • 43:41And I hope that kind of trickles into
  • 43:44all the different programs that that
  • 43:46we that fold into this new department.
  • 43:48Uhm? To adopt A committee oriented
  • 43:52approach to to mental health.
  • 43:54Really, I think the the key factor here
  • 43:57is that as a municipal government,
  • 43:59we really can and do carry the responsibility
  • 44:02for all population approach to mental health.
  • 44:05In the same way the Department of
  • 44:07Health Carrizal population.
  • 44:08Anyone who's within our borders we
  • 44:11consider them a account we consider
  • 44:14ourselves to be the accountable unit.
  • 44:17Uhm, and that.
  • 44:22That approach that the Health
  • 44:24department employs.
  • 44:26Parts of it can be translated into
  • 44:28a mental health strategy as well,
  • 44:30and I think some of the thought
  • 44:32partnership I appreciate.
  • 44:35Mike Sarniak and Kyle.
  • 44:36For some of that partnership
  • 44:38on that in the early thinking,
  • 44:40integrating harm reduction
  • 44:41across service lines.
  • 44:43I think that's really important.
  • 44:44We've done had some success with
  • 44:46this already, but again, it's.
  • 44:48It's also an approach in philosophy in
  • 44:50terms of how we approach individuals
  • 44:52that use drugs and and trying to sort
  • 44:55of infuse that throughout our service.
  • 44:58You know, infrastructure and landscape
  • 44:59I think will be an important priority.
  • 45:01And of course with violence prevention.
  • 45:02Setting long range plans for violence.
  • 45:04Production, you know,
  • 45:05using a model of,
  • 45:06you know focusing on prevention,
  • 45:08social services.
  • 45:11Acute response to to violent events
  • 45:13as well as making sure that aftercare
  • 45:16is robust for folks who need it.
  • 45:18And I believe that is my
  • 45:20last slide, so I will, uh,
  • 45:22I don't know how you do fissel,
  • 45:24facilitate the discussion,
  • 45:24but I guess I'll turn it back to you.
  • 45:26Mike Sarniak, if that makes sense.
  • 45:28I'm happy to take any questions.
  • 45:31Sure, thank you very much from hope
  • 45:34really thought provoking about where
  • 45:36the city has been and where it's going.
  • 45:38I'm throwing up first for somebody
  • 45:41else before I start hugging the time.
  • 45:44Uhm OK sandy bacon.
  • 45:48Or any considerations for sobering centers.
  • 45:51Emergency departments are being
  • 45:52used by patients by ambulance and or
  • 45:54by police for simple uncomplicated
  • 45:56alcohol intoxication because they're
  • 45:58not appropriate community services.
  • 45:59For patients struggling with
  • 46:01alcohol use disorders,
  • 46:02we currently have a number of high
  • 46:04utilizers of acute need services.
  • 46:06It would be better served at
  • 46:07a less acute level of care.
  • 46:09This would also help with Ed overcrowding.
  • 46:11He
  • 46:12the answer is a resounding yes.
  • 46:14Uh, we see, uh in in conjunction
  • 46:17with standing up our our community
  • 46:20crisis response team we we feel it's
  • 46:23very important to have what what,
  • 46:25what we're doing an alternative destination.
  • 46:27I don't know if that's going to
  • 46:28be the terminology that sticks,
  • 46:29but that that's for lower lower acuity,
  • 46:33mental health and substance use cases
  • 46:35that don't need to go to the ER or in
  • 46:37some cases may end up at Manhattan jail.
  • 46:42Create. Uhm, while we're waiting,
  • 46:45I don't know Trish, I don't see anybody
  • 46:47hand up right now so I could answer.
  • 46:49Question is that right? No hands up.
  • 46:50OK, I was interested because we have
  • 46:54been working very closely with the
  • 46:56city about your experience so far.
  • 47:00You can summarize.
  • 47:01About the listening sessions where
  • 47:03you've gone out in the community
  • 47:05and ask people what they want.
  • 47:07I'm which a novel process.
  • 47:10Unfortunately,
  • 47:10it's it's nice for the say you be doing.
  • 47:13It's important for the city doing this,
  • 47:15and I know it's early in
  • 47:16their last summaries to come,
  • 47:17but just overall impressions at this point.
  • 47:21Yeah,
  • 47:21I mean, I think, uh.
  • 47:26There's a couple of things I can mention.
  • 47:28I think you know and it sort of
  • 47:30varies on the type of format.
  • 47:32I know the listening sessions have
  • 47:34been done in different ways as focus
  • 47:36groups of those who've been involved
  • 47:38there was virtual sessions and there
  • 47:40was also in person sessions and I
  • 47:42haven't attended the focus groups,
  • 47:44but do the nature of the fact that
  • 47:45they are for specific population,
  • 47:47but in terms of the community
  • 47:50listening sessions.
  • 47:51I think it was really important
  • 47:53and then specifically speaking to
  • 47:55the one that happened in person
  • 47:57to understand the sort of.
  • 48:01Expressions of.
  • 48:06I've tried, I guess expressions of
  • 48:08trauma or unmet trauma that people
  • 48:11brought forth about their experiences
  • 48:13with first response, like you could.
  • 48:15You could kind of palpably.
  • 48:17You see, when people were speaking to
  • 48:21this that they had, you know, powerful,
  • 48:24potent experiences around calling the
  • 48:26police or doubts about calling the police.
  • 48:30And like you know they would
  • 48:31say that you know I did.
  • 48:32I just don't know if it's
  • 48:33the right thing to do.
  • 48:34I don't want to get anyone hurt,
  • 48:35or if they did have an encounter like how,
  • 48:38how important a positive encounter
  • 48:40is for someone who's in crisis
  • 48:42and we heard we heard, you know,
  • 48:45we actually heard positive things
  • 48:47about police encounters as well.
  • 48:48That you know and sometimes where
  • 48:50in some cases where they said you
  • 48:52know the police handled this in the
  • 48:53way that I wanted it to be handled,
  • 48:55and they appreciate the professionalism,
  • 48:57but in some cases we've heard
  • 48:59that you know the response and
  • 49:00this is not just police,
  • 49:02even EMTs or or fire department.
  • 49:04They just felt like in the moment
  • 49:06of crisis they weren't heard.
  • 49:09So yeah, I mean I, I think that's sort
  • 49:11of my not my main impression like that.
  • 49:12Just the this how close.
  • 49:15This hits home for a lot of folks and
  • 49:17and how important it is for folks.
  • 49:19Have the opportunity to speak about it.
  • 49:35There is a hand up now, OK?
  • 49:40Speak away, Millie.
  • 49:43Yes, I just wanted to piggyback onto
  • 49:46what doctor Delao said I was at the
  • 49:49community in person meeting at Hill
  • 49:52House High School and it was very
  • 49:55moving to see the mix of people.
  • 49:59It really seemed to represent
  • 50:01the ethnic mix that we are in New
  • 50:05Haven and to hear people stories
  • 50:08spoken so honestly in their
  • 50:10desire for something to happen.
  • 50:13And the hope that it can happen.
  • 50:15So I'm very impressed with what this can be.
  • 50:22And Doctor del,
  • 50:23I hope your employment pitch works and you
  • 50:27get some great people on the team with you.
  • 50:31So thanks to everybody who's doing this.
  • 50:36Yeah, and the one thing I one thing
  • 50:38I will mention you reminded me Millie
  • 50:40about a couple of comments there,
  • 50:42which I think raise raise an
  • 50:44important point of sort of self
  • 50:46reflection for the mental health
  • 50:48field is sort of the that there is,
  • 50:51even if we're not sending the police wear
  • 50:53which has a certain kind of known sort of,
  • 50:56you know, authority and power structure.
  • 50:57Mental health professionals also are
  • 51:00part of that power structure and can
  • 51:03potentially impose harm on folks as well.
  • 51:05So I think that was an important piece.
  • 51:07That that that's just it's it's it
  • 51:08will be important for this team to
  • 51:10also be reflective of the dynamic
  • 51:11that they bring into the situation.
  • 51:13Just because they're not police doesn't
  • 51:15mean that they they can't cause
  • 51:16some sort of traumatic experience.
  • 51:30So I did have one other question.
  • 51:32Well more statement.
  • 51:34I'm cousin looking at your
  • 51:36new resiliency program.
  • 51:37To us it looks a lot like she may social
  • 51:41determinants of health or mental health,
  • 51:43and they're lined up there.
  • 51:45I think one of our findings at
  • 51:47CMHC over the past year and a half
  • 51:49has been kind of food insecurity,
  • 51:51becoming a big issue.
  • 51:53It was always a very large issue
  • 51:55for the people we work with.
  • 51:57But that there really being times
  • 52:00where it seemed extremely precarious
  • 52:02and I don't know about policy wise.
  • 52:05Anything you think of in terms of trying to?
  • 52:10Beef that up for certainly people we
  • 52:12work with another people in New Haven.
  • 52:17Yeah, I mean we do have the,
  • 52:18you know, I think there's a
  • 52:20couple of components to it.
  • 52:21One is ensuring that our our
  • 52:25emergency Food Assistance program is,
  • 52:27you know, robust and we do have,
  • 52:30you know, actually,
  • 52:31New Haven has a really great existing
  • 52:34network of partners under the operating
  • 52:37under the sea fan community Community
  • 52:39Fudacz II have so many acronyms.
  • 52:42I really do apologize even
  • 52:43though that I should know them.
  • 52:44I don't see because I only
  • 52:46referred to by acronym.
  • 52:47So someone on this.
  • 52:48Column shirt will know and can drop it
  • 52:51in the chat the so there is a robust
  • 52:54network of providers in the emergency
  • 52:57food assistance pays that space,
  • 52:59so I think from, uh,
  • 53:00you know from the city standpoint
  • 53:02I just we want to be supportive and
  • 53:05make sure that we are supportive
  • 53:09and doing every week and everything
  • 53:11we can to to to make sure that
  • 53:13system remains robust and can
  • 53:14address anyone with emergency food
  • 53:16assistance needs on the policy level.
  • 53:18You know I,
  • 53:19we really do have this opportunity,
  • 53:22because, again,
  • 53:22we've received a grant from the
  • 53:24Department of Agriculture to.
  • 53:26To really rethink our own local food
  • 53:28system and how we address food insecurity.
  • 53:31Whether that's true,
  • 53:32you know you know urban agriculture
  • 53:35initiatives and.
  • 53:37You know, you know,
  • 53:40having the the the city
  • 53:43infrastructure support you know,
  • 53:45smaller cottage businesses and food
  • 53:46provision that are lower costs.
  • 53:48I think there's a lot of potential there.
  • 53:50You know there is there stuff in
  • 53:51the city level that we need to.
  • 53:52We need to get out of the way in
  • 53:54terms of regulatory regulations.
  • 53:56Is there any Technical Support
  • 53:57we can provide to folks who are
  • 53:59typically not part of the the,
  • 54:00you know,
  • 54:01kind of the the Community food
  • 54:03system and food business world
  • 54:05that we can help with?
  • 54:06So that's the opportunity that our
  • 54:08food systems and policy division
  • 54:10and that challenge that our phone
  • 54:12system Poly division is taking on.
  • 54:14They have a community Advisory Board
  • 54:15or we have a community visor board
  • 54:17of over 60 individuals that are
  • 54:19participating in that and they'll
  • 54:20be working through those challenges
  • 54:22to ultimately develop a master plan
  • 54:24for urban agriculture from the City
  • 54:26of New Haven in the next year or so.
  • 54:29So that's that's the way
  • 54:30we're addressing that,
  • 54:31and I'm happy to connect folks
  • 54:33with the appropriate contact in my
  • 54:34department if they're interested.
  • 54:37Cole has his hand raised well,
  • 54:40I think we have a question.
  • 54:42From the chat, five well OK Bob.
  • 54:47Hi thanks Doctor Dalloul for
  • 54:50really interesting talk.
  • 54:51I wanted to follow up on my
  • 54:55question about food insecurity.
  • 54:59As you are probably aware of
  • 55:02Philadelphia as well as other.
  • 55:04Municipalities have embraced
  • 55:06something called a healthy corner
  • 55:10store initiative and since we had
  • 55:12you're shaking your head so that's
  • 55:14good so you know we have not only
  • 55:17food insecurity but we also have
  • 55:19food deserts and so you don't
  • 55:21have to walk that far from CMHC.
  • 55:23Actually,
  • 55:24it's right across the street
  • 55:26from our our community garden.
  • 55:28Where is bodegas and little corner stores,
  • 55:31and you know you walk in the store and
  • 55:33you see it's just basically unhealthy stuff.
  • 55:36And so I was wondering if you could
  • 55:39comment on that initiative and to
  • 55:41what extent New Haven might try to
  • 55:44do something along those lines.
  • 55:47Yeah, so I haven't been involved too
  • 55:49much in New Haven, so I'll speak to my
  • 55:52experience and as the chronic disease
  • 55:54director where we actually launched
  • 55:55the initiative wasn't in New Haven,
  • 55:57but we we partnered with Bridgeport.
  • 56:00It. It's a really good idea.
  • 56:04The execution of of having healthy
  • 56:06foods in in small businesses and corner
  • 56:09stores is actually where the where you
  • 56:12know most of the challenges lie and.
  • 56:18And without the appropriately,
  • 56:20I guess I can't overestimate or
  • 56:23underestimate the amount of.
  • 56:25Technical Support logistical
  • 56:27support that you know.
  • 56:29The smaller businesses small food misses
  • 56:32need to actually have a sustainable.
  • 56:35A business plan that that can
  • 56:37stock healthy foods and stop them
  • 56:40appropriately stocked them in a
  • 56:42way that that reduces spoilage.
  • 56:44There you know, there's simple things
  • 56:46such as you know refrigerator access,
  • 56:49the correct type of refrigerator like
  • 56:51there's there's a host of sort of these.
  • 56:53You know what seems like small bore
  • 56:55logistical challenges that you know
  • 56:56if you're big grocery chain, yes,
  • 56:58you're going to have the resources to do it,
  • 57:00but in the corner store environment
  • 57:02it is actually very challenging
  • 57:04and requires a sustained.
  • 57:05Attention over a long period of time,
  • 57:08especially if you're hoping ultimately
  • 57:09that these will be self sustaining
  • 57:12in terms of the business model.
  • 57:14So that's that not to be like
  • 57:15not to be discouraged by that,
  • 57:17but that that was sort of our experience
  • 57:19in working in those types of initiatives.
  • 57:21Is that if it's under resourced or
  • 57:23if one key champion kind of decides
  • 57:25to move on to a different role,
  • 57:27it's hard to sustain.
  • 57:30Devil is in the details.
  • 57:31I I hear you so thanks.
  • 57:35And so from the chat section,
  • 57:37Charlotte Niche,
  • 57:38a Connecticut Food alliance network.
  • 57:41This is the acronym and
  • 57:44for ten or bombers back.
  • 57:46Thank you for being here.
  • 57:47Could you tell us more about how you
  • 57:49became interested in public health
  • 57:50and working in the public sector?
  • 57:53Uh, yeah, sure I had to do that so that,
  • 57:55uh, probably. I was probably interested
  • 57:58since I entered medical school.
  • 58:01Uhm, I just the first.
  • 58:04The first few days of basic science
  • 58:07classes I think spurred me to think
  • 58:10differently about what else I could
  • 58:13learn to keep myself stimulated.
  • 58:14And and luckily where I went
  • 58:17to Med school at Mount Sinai,
  • 58:19they offered a concurrent masters
  • 58:21of Community Medicine program,
  • 58:23so I'd without planning to when
  • 58:25I enrolled in medical school,
  • 58:26I decided to give that.
  • 58:28Uh, a world.
  • 58:30So I ended up, you know,
  • 58:32being involved in in a dual
  • 58:34degree program at Mount Sinai,
  • 58:36getting my Indiana and a Masters in
  • 58:38medicine as part of that Masters program.
  • 58:39It took, you know, typical,
  • 58:42you know MPH type classes,
  • 58:44although they would wasn't called an MPH,
  • 58:46but also had a the fortune
  • 58:48to have a couple of.
  • 58:52Experiences doing public health work abroad.
  • 58:57And that, you know,
  • 58:58once you go go abroad at the
  • 59:00impressionable young age of 23 or 24,
  • 59:02it kind of kind of hooks you for life.
  • 59:04So I, I knew I was going to
  • 59:06do public health at that time.
  • 59:08Did my residency in primary care at NYU
  • 59:12and then I guess another turning point was,
  • 59:14you know I was sort of attracted by the glory
  • 59:18of academia enrolled in the RWJ program.
  • 59:22Its previous iteration here at Yale,
  • 59:24and was it took.
  • 59:25It took a few years but I was disabused
  • 59:27of the notion that academia was
  • 59:29the right fit for me and I really
  • 59:31wanted to do applied work and and
  • 59:34then ended up working at the New
  • 59:36York City Department of Health.
  • 59:38Under very, very strong mentorship of
  • 59:41some public health leaders you know,
  • 59:44Tom Frieden had left by then.
  • 59:45But he was his.
  • 59:46His shadow is large over the New
  • 59:48York City Health Department,
  • 59:49Tom Farley and other,
  • 59:50you know,
  • 59:51important prominent leaders Sonya Angel.
  • 59:53They were all at the Nexus of
  • 59:54exciting public health work and
  • 59:56and I was hooked since then.
  • 01:00:02Fantastic thank you. I. Trish,
  • 01:00:05anyone else that looks oh wait,
  • 01:00:08one more hand. Kyle Peterson.
  • 01:00:12Kyle
  • 01:00:15thank you very much.
  • 01:00:16Thank you Doctor Bell.
  • 01:00:17It's wonderful to hear you present again
  • 01:00:19and and see how this is all emerging.
  • 01:00:22My question has to do with financial health
  • 01:00:24and I know you mentioned the financial
  • 01:00:27empowerment work that the city is doing.
  • 01:00:29One of our colleagues anti Harper
  • 01:00:30who I think you may be met 'cause
  • 01:00:32she's affiliated with Perch has done
  • 01:00:34a lot of work on financial health
  • 01:00:37and its relationship to mental health
  • 01:00:39and overall health and well being.
  • 01:00:41So I'm wondering to what degree do you
  • 01:00:43think that that that financial empowerment.
  • 01:00:45Work in the city could also come to bear on
  • 01:00:49this new department of Community resiliency.
  • 01:00:52It seems like in a city where we have
  • 01:00:54such high poverty rates and where we know
  • 01:00:57that the financial stresses are also
  • 01:00:59having being expressed in health outcomes,
  • 01:01:01that that would be an
  • 01:01:03important area to address.
  • 01:01:05Yeah, that's a really
  • 01:01:06important point that you know.
  • 01:01:07I guess that's the danger of the
  • 01:01:08showing org charts that it is.
  • 01:01:09It is that things visually looks siloed,
  • 01:01:12but there's a lot of integration
  • 01:01:14even already happening,
  • 01:01:15so we the financial apartment is
  • 01:01:18already integrated with some of our
  • 01:01:21service providers that provide.
  • 01:01:23Programs for individuals
  • 01:01:25experiencing homelessness.
  • 01:01:26There's there's referral pathways there.
  • 01:01:28We have referral pathways
  • 01:01:29with the Housing Authority,
  • 01:01:31so I I think you know,
  • 01:01:32there's plenty of opportunity for integrate.
  • 01:01:34There's referral pathways with
  • 01:01:35our reentry population,
  • 01:01:36so it's all actually, you know,
  • 01:01:38to an extent already communicating.
  • 01:01:41I think there's always opportunity
  • 01:01:43to do more coordination and
  • 01:01:44communication and and expansion.
  • 01:01:46I'm actually hoping to expand the
  • 01:01:48work of the Financial Empowerment
  • 01:01:49Center using using RP dollars an.
  • 01:01:52To really make it much more robust,
  • 01:01:55it's actually a pretty small department.
  • 01:01:57Here we we only have like a
  • 01:01:58couple of counselors and they
  • 01:01:59can only carry certain caseload.
  • 01:02:01I think there's potential do a lot more
  • 01:02:04integration with existing services,
  • 01:02:06so I I I see it integrated in in many ways.
  • 01:02:14Now that does appear to be it. K.
  • 01:02:18Well, once again thank you so much Mahal.
  • 01:02:22Really thought provoking.
  • 01:02:23I think there's a lot going forward
  • 01:02:25that the department of people in
  • 01:02:27the department can be interested
  • 01:02:29in partnering with the city.
  • 01:02:30I'm so thank you and we look
  • 01:02:33to hear more about this.
  • 01:02:34My future great
  • 01:02:35thank you. Appreciate the opportunity.