While overt mistreatment has fallen in just the past few years, something he credits to a decrease in implicit bias that several studies have found, Boatright says the prevalence of mistreatment is still “unacceptably high.”
“We know that as we go up the academic ladder, diversity decreases, and so that might be leading to the higher experiences of mistreatment among trainees,” says Nguyen.
Nguyen and Boatright agree that a good place to reduce attrition rates for marginalized students is by diversifying the faculty and leadership at medical schools. Across the nation, fewer than 5% of faculty are from underrepresented groups.
The Washington Medical Commission (WMC), which establishes standards for medical practice in that state, is trying another potential remedy. It is looking at restorative justice, an intervention that involves intense conversation with possible perpetrators of mistreatment and with victims. The goal is so to reach consensus on what actually happened, how these episodes of mistreatment do not only affect the person who was harmed but also the community at large, and opportunities for growth for the person who committed the mistreatment, whether it was intentional or not.
“I think that will go a long way to make faculty, residents, and supervisors more engaged if it’s a growth opportunity, as opposed to being defensive in terms of it being a form of punishment, which I don’t think is what we really want except obviously in the most extreme cases,” says Boatright.
“Trainees are in a very vulnerable position in general, and so I think that how these experiences are resolved is an important aspect,” says Nguyen.
Another solution Boatright has considered is linking pay of either the dean or a hospital’s leadership to diversity metrics such as recruitment and retention of diverse faculty or the prevalence of mistreatment.
“That’s not an exact solution, but I think it will provide a level of accountability that would create a sense of urgency for medical schools and hospitals,” says Boatright.