In a research letter published in JAMA, Pedroso, Khera, and their colleagues detail results of a study that analyzed patterns of engagement with health-related content on social media based on a 2024 Health Information National Trends Survey (HINTS) of more than 7,000 U.S. adults.
The study found that one in five people who use social media made a healthcare decision based on something they saw on social media.
“What’s particularly interesting is that most people also reported that they don’t fully trust the health information they encounter on social media,” Pedroso says. “There’s a disconnect: people recognize some information may be inaccurate or misleading, but it still influences their decisions.”
The study also found that older adults were less likely to use social media overall, but were more likely than most other groups to report making health decisions based on what they saw. The researchers say this indicates that exposure and influence are not the same thing.
“Understanding who is most influenced by online health information may help us better target health communication efforts and address the spread of misinformation,” Pedroso says. “Social media can also help us understand what health questions people have, what information they see, and where important gaps in knowledge exist.”
Khera says these studies highlight that wearables and social media have changed the dynamic of the clinical encounter. “Instead of a traditional model of medicine, where information flows from the clinician to the patient, today’s patient-physician relationship has evolved into a two-way conversation, where patients bring their own data, questions, and perspectives into their own care. The medical community needs to adjust to this change.”