Who We Are
The Office of Communications has assembled a team of individuals with a wide range of talent and skills to successfully represent, support, and promote the Yale School of Medicine to the community and the world.
We welcome you to contact our staff with questions.
Associate Dean for Communications and Chief Communications Officer
Mary Hu joined the Yale School of Medicine (YSM) administration in 2000 as Director of Strategic Planning and Marketing for Yale Medicine. In 2004, she took on the responsibility of directing school-wide communications, including print and online publications, and managing the Yale School of Medicine brand.
Mary serves as liaison between the Dean’s Office and relevant university and hospital offices, including the Yale University Office of the Secretary, Office of Public Affairs and...
Director of Operations, Yale School of Medicine Office of Communications
Lena started out as a internet specialist in communications for Yale Medicine in 2004, and in 2006 was promoted to have purview over the web for all of YSM. Within months she created the first iteration of the brain trust dedicated to the mission of a "world-class" web presence for YSM, which has now grown to a team of seven. Lena became the Director of the YSM Web Group, the team responsible for all YSM Websites.
The group is dedicated to these goals:
Read more about the
In 2016, Lena was...
Business Systems Analyst and Web Producer
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Claudia joined the School of Medicine's Web Support Services Team in July of 2016 as their Web Producer to provide both internal and external support to existing projects created by the Services Team. Her role on the team allows her the opportunity to work with clients to create the resources they need to make vital information available to their associated user base, troubleshoot issues, and happily support her team in their efforts to make resources more readily available for those who...
Operations Deputy Director, YSM Communications
Justin "Justo" Navarro joined the School of Medicine’s Web Group in July 2011 as the web project manager in charge of building new sites, conducting large-scale revisions of existing sites, and developing the web editing service.
Since then, he has focused on standardizing and streamlining each of these functions in order to best serve the web needs of YSM departments, programs, and faculty labs.
Today, his focus is on working with departments, programs, and centers to engage the Office...
Yale School of Medicine Web Support Specialist
Liz joined the Yale School of Medicine Web Group October 2011, as the team’s Senior Administrative Assistant. After being with the team for a few years she was promoted to her current role as the Web Support Specialist.
Liz provides preliminary and basic support needs to all web editors using SDL Web and all YSM web applications, as well as providing support with utilizing the News and People Profile System.
She manages scheduling for the team and coordinates the Web Editor Meetings and all...
Associate Director of New Media
Associate Director of New Media, Yale Medicine
Mark started at Yale in 2011 as the Web Manager for the Yale Center for Clinical Investigation where he managed YCCI’s online presence and marketing efforts.
Currently, Mark is the Associate Director of New Media for Yale Medicine. He manages the organization’s website and is responsible for their communication and media efforts.
Prior to joining Yale, Mark worked in the Brand Marketing and Advertising Department for Virgin Atlantic Airways.
During his free time Mark enjoys CrossFit,...
Design Manager, YSM
Director of Communications Design, Yale School of Medicine
Brand Manager, Yale School of Medicine
Brand Manager, Yale Medicine
Appreciating design from a young age, Jennifer attended the University of Connecticut, obtaining a BS in Graphic Design in 1997. From there she nurtured her talent as a young designer at the New Haven Advocate, moving up the ranks from mere graphic designer to Art Director. From there, she moved on to work at several design agencies—before striking out to start 'Canvas' with business partner Tara Cantor, media planner. Jennifer began at Yale in 2008 and began to make her mark on the School of...
Senior Administrative Assistant /Web Coordinator, Yale School of Medicine Institutional Planning & Communications
Senior Administrative Assistant and Publications Web Coordinator
Cheryl Violante joined the School of Medicine in 1992 as a senior administrative assistant in the Office of Public Information and is now a senior administrative assistant and publications web coordinator in the Office of Communications.
In addition to general administrative work, Cheryl’s responsibilities include:
Technology Director, YSM
Justin joined the School of Medicine’s Web Group at its creation in 2006, initially as the project manager in charge of creating the school’s first standardized web template and then migrating departments into the template.
He led the charge for branding and web standardization at the school, purchasing and implementing the school’s web content management system (SDL Tridion), event calendar, form builder tool and Maestro event ticketing system.
Today, Justin focuses on creating web strategy and...
Mark began working with the Yale School of Medicine Web Group in 2010 as the Manager for Web Training and Support. In this role, Mark fielded website editors' questions concerning YSM's content management system, SDL Web, along with other web applications used in conjunction with Tridion to maintain the school's web presence. In addition, with the help of the Web Group student team he created a library of support documentation for editors to learn the basics of SDL Web and how to create...
Lead Technical Architect
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Mike Friscia joined the Yale School of Medicine in April 2017 as the Lead Technical Architect with responsibilities for systems and software design.
Previously he worked in the Yale University Library for ten years managing a team of software engineers focused on digital asset management and discovery systems with emphasis on open source, community driven development. Prior to Yale, Mike was the lead software developer at Connecticut College where he worked primarily with student and alumni...
Senior Administrative Assistant Yale School of Medicine Institutional Planning and Communication
Senior Administrative Assistant to Mary Hu
Laura joined Yale School of Medicine in 2000 and has had held many roles since then. She’s been a Research Associate in Cell Biology, a Senior Administrative Assistant for a Chair's office and a technician for the former Keck Small Peptide Laboratory. Her current position as Senior Administrative Assistant to Mary Hu in the Communications office allows her to draw on her years of experience in both laboratories and offices to help with any requests that come her way.