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Image Library and Operations

Informatics tools have the potential to optimize many of the Radiology department’s workflows. New software and approaches can improve the quality and function of our administrators and improve the patient experience

Appointment reminder
Medumo: Evaluate this patient engagement platform to remind patients, via text or email, of their upcoming radiology appointments, on line registration and follow up satisfaction survey.

Reading room assistants
Expand Functions: additional support for reading room phones; contacting providers; communicating life threatening results in real time.

Communicator and follow up manager

Self schedule
Expand the current mammography self-scheduling tools to other studies, including all screening exams and basic CT and MR follow up.

IT support for all other YDR operations
Working with YDR Operations committee, Managers Committee, support any technology requirements for the efficient operation of the departmentments.

Powershare : Realize the 2020 Vision to convert the sharing of images to a Zero CD environment. This will require continuous work with Nuance to customize the current application

Y-note: We will be rolling out a new critical results manager which will replace veriphy with an epic based system intended to deliver critical results more efficiently. As part of this project, we will be creating and staffing a new team - The Radiology Communications Command Center – which will be able to track down providers and deliver urgent information.
This project will also include a follow up system that will track recommended but non-urgent follow ups, with the goal of increasing the rate of appropriate follow up care.