Sub-study: Cooperation and Conflict During Intra-Hospital Transfers

Analysis of the qualitative data from the CHIRAL study examining intra-hospital transfers yielded a novel framework for understanding and improving patient transitions within the hospital. Two seemingly contradictory themes - cooperation and conflict - also emerged during data analysis. The existing literature does not explore these dynamics as barriers or facilitators of transfers. This study seeks to elucidate and expand upon the complex interplay of cooperation and conflict during intra-hospital transfers, especially as related to staff experiences and perceptions of the quality and safety the transfer process.