Research in Progress | Rising Star Seminar

What do people want to know about an AI system in order to trust it? What kind of information can and do software developers provide? Is there a social consensus on what is needed to hold an AI system accountable? We find that AI users want less information (and of a different sort) than software developers typically provide, suggesting that consensus is currently limited. This talk draws on interviews and observations with AI app users, developers, and regulators of health-related AI apps, conducted during an ongoing NSF-funded collaboration between sociologists, computer scientists, and physicians. It ends with a discussion of the implications of these findings for emergent AI guidelines and regulation.

Alka Menon, Ph.D., is an Assistant Professor of Sociology at Yale University, where her primary research and teaching interests are in the sociology of science, medicine, and technology.