Israel M. Labao - Chicago, Illinois

Health Care Management Program at YSPH 
John D. Thompson Award

Career goal: Incorporating business and management principles in a hospital setting to bring about the best and most efficient health care possible.

Internship outline: The summer internship at Rush University Medical Center, Children’s Hospital, gave me a glimpse into the world of hospital operations and a better understanding of the dynamic industries within this institution. I had the responsibility of completing four major projects involving patient forecasting, research grant portfolios, feasibility reports and request for proposals. I was also given freedom to integrate other aspects of management practices into my internship by reaching out to people in other departments. As a result, I connected with various sectors such as Surgical Services, Pathology and Marketing to gain a deeper appreciation for all the systems within the hospital.  

Value of experience: This internship is a great asset to my professional development since it allowed me to put in to practice the curriculum we learned during the first year of the Health Care Management program. With my preceptor coming from a clinical and teaching background, I was able to establish a good rapport with her since she encouraged an environment of learning. Although my internship was focused on operations within a hospital, I contacted administrators in the medical school at Rush and participated in public health events geared toward the community and serving as a Spanish interpreter for physicians and nurses at local health fairs.

Best moment: Taking part in the negotiation process of a new collaborative initiative called Virtual Visits with AT&T to utilize iPads to connect patients with loved ones from a distance. I thought this project had a lot of potential to expand to other hospitals in the country, and I was glad to be part of its initial stages.