New Epic Ambulatory website will keep you up to date about the EMR

‘One-stop shopping’ for updates, training and implementation timelines

Ronald Vender, MD, CMO; David J. Leffell, MD, CEO; and Marianne Dess-Santoro, COO

Ronald Vender, MD, CMO; David J. Leffell, MD, CEO; and Marianne Dess-Santoro, COO, are taking the lead in making sure that Epic Ambulatory brings greater collaboration, improved quality, and increases in patient safety and satisfaction to YMG practices.

Yale Medical Group has launched its own Epic Ambulatory website to keep faculty and staff up to date on the electronic medical record implementation, which began this summer for Yale Internal Medicine Associates. Everyone impacted by Epic is encouraged to use the site as a “one-stop shopping” location for information about Epic.

“Our electronic medical record implementation (EMR) is our most important endeavor right now,” said David Leffell, MD, CEO of Yale Medical Group. “Every aspect of our clinical practice will be affected by the EMR, and the data it provides will allow us to take a closer look at how we practice, how departments relate to each other and how we can enhance quality and reduce costs. Especially important is the fact that Epic will serve as a key data source for clinical research and allow us to leverage the clinical care we provide with the biomedical research that is a cornerstone of the medical school and what distinguishes us as faculty physicians. Everyone must visit this site so they will have all of the information they need to navigate their way through this major change.”

Epic Ambulatory

Collaborating in Lisa Stump's office in the Epic project headquarters in Stratford are (l-r): Steven Schlossberg, MD, chief medical information officer for Yale School of Medicine (YSM) and Yale New Haven Health System (YNHHS); Stump, Epic Project director; and Daniel Barchi, chief information officer for YSM and YNHHS.

Physicians and staff must enter their Yale Net ID and password to access the site at: There they will find:

  • News and information, including helpful links, photos and videos from Epic information sessions, and progress updates from Yale Practice. An FAQ section addresses common questions about the EMR.
  • A breakdown of online and on-site training for providers and surgeons, as well as clinical support, front office, and administration and billing staffs. Practice administrators will steer staff toward appropriate training as their implementation gets closer; the Epic Ambulatory site will tell them what to expect.
  • Providers Advisory Group information. This group includes about 50 physicians, nurse practitioners and physician’s assistants throughout the Yale New Haven Health System and Yale Medical Group who are serving as advocates and engineers, and keeping providers informed.
  • A project timeline, covering the 10-month implementation cycle each practice will follow, from the first orientation meeting to post-Go Live activities designed to measure results, with descriptions of each step along the way.
  • Timelines for each practice. Click on the “When Will My Practice Go Live” box on the home page and scroll down to find your practice.

The website’s “Implementation” section provides clear information about the multi-step process each practice will follow. YIMA, which will go live on October 19, has been actively engaged in this process for several months. Matthew Ellman, MD, director of YIMA, said the practice has been able to use the implementation period as an opportunity to “adapt and improve its work flow.” In addition to training staff to abstract key information from paper records for the EMR, the practice has redesigned exam rooms so that the computer is not an intrusion to patients.

Physicians and staff in other practices are encouraged to visit the new website now and check for updates especially when their implementation is scheduled to begin. The next practices to go live will be:

Clinical Go-Live Date
GI Surgery
Allergy and Immunology
Digestive Disease
October 19
November 29
January 10, 2012
January 10, 2012
January 10, 2012