Welcome to YSM Web Support!

This site is focused on providing support to web editors within the YSM community.  You will find information on how to use Tridion to build and edit your own website, a guide to using more advanced components and templates, information on our suite of external applications, and more.

Support Documentation: Quick Links

Training Video Summary image

Tridion Training Videos

Are you a new Tridion User? Your first stop should be our Introduction to Tridion Video Series. This video series covers all of the concepts you'll need to become familiar with in order to...

Tridion Logo Rectangle

Tridion User Guide

This user guide take you through all of the stages of learning how to use Tridion. Here you can find instructions on the basics of using tridion, how to create and edit pages, structure...

Components and Templates

Template Instructions and Examples

These instructions provide an overview of the many different ways to display content using Tridion in the form of component schemas and templates.  All of the instructions are accompanied...


YSM Applications

As part of the Web Group's core challenge to solve web-based problems with school-wide solutions, we have developed an ever-growing suite of applications to enhance the school's websites.

Related Sites

For more information on the Yale School of Medicine's Web Group, please visit our parent site: 


For more information on the services the Web Group offers, please visit:


Need More Help?

If you need more in-depth help with Tridion or any related systems, the best way to get support is to visit us in person for office hours or schedule a screen share appointment.

To request an office hours appointment or to schedule a screen sharing session, contact: