Need more help?
If you need more in-depth help with Tridion or any related systems, the best way to get support is to visit us in person for office hours or schedule a screen share appointment.
Tridion is the content management system (CMS) used by Yale School of Medicine's site editors to update the school's websites. Below you will find our Tridion support documentation, which includes a comprehensive guide for users new to Tridion, along with examples and instructions for all the content layouts you can create and use on your site.
If you have an emergency issue, please call our office at 203 737-7WEB (7932).
For those organizations that do not have the time, people, or web know-how to maintain their website, the Web Group has created a Web Editing Service that shifts the website updating responsibility to the Web Group. This annual subscription-based service offers two standard options, including quarterly ($2k annually) and monthly ($5k annually) update plans, but the service can be customized to meet your organization’s needs.
There are several systems which are used to display content on Tridion websites but are managed outside of Tridion. These include the profile system, news module, event calendar, and others. To find more information and instructions for using these systems visit the Web Applications section of our site.