Sample Chapter

Week 3: Agenda Setting in the Outpatient Visit

Learning Objectives

  1. Explain the importance of effective agenda-setting in the outpatient clinic
  2. Identify potential barriers to effective agenda-setting
  3. Demonstrate effective agenda-setting using the exhaustive “What else?” and negotiation of priorities at the outset of the encounter
  4. Indicate in case presentations that they have performed effective agenda-setting

Educational Material

Case Study

Week 3: Agenda Setting in the Outpatient Visit

Jeff Stein, MD

Primary References 

Included Resource

  • 5-step patient-centered interviewing. Adapted from: Fortin AH 6th, Dwamena FC, Frankel RM, Smith RC. Smith's Patient Centered Interviewing: An Evidence-based Method. 3rd ed. New York: McGraw Hill, 2012.