Yale School of Medicine Website Privacy Policy

The Yale School of Medicine is committed to protecting your online privacy. In general, you can visit Yale School of Medicine web sites without revealing any personal information. However, you may be asked to provide personal information to gain access to some of our content and services. This information helps us to better ascertain and address your health care needs and concerns of site visitors.

All health and health-related information within Yale School of Medicine web sites is intended to be general in nature and should not be used as a substitute for a visit with a health care professional. The advice is intended to offer only a general basis for individuals to discuss their medical condition with their health care provider. Your health care provider should be consulted regarding matters concerning the medical condition, treatment and needs of you and your family.

Please be aware most information transmitted over the Internet is not secure; thus, confidentiality cannot be guaranteed. In addition, because email does not provide a completely secure and confidential means of communication, please do not use email if you wish to keep your communication private.

Links to other sites

Please note that some pages within Yale School of Medicine web sites, for the convenience of users, are linked to web sites not managed by the Yale School of Medicine. Neither Yale University nor the Yale School of Medicine review, control or take responsibility for the content of these web sites. Links from Yale School of Medicine web sites to web sites not managed by the Yale School of Medicine do not imply endorsement or credibility of the service, information or product offered through the linked sites. In addition, once you link to another site, you are subject to the privacy policy of the new site.

Personally Provided Information

If you choose to provide us with personal information by sending an email, or by filling out a form with your personal information and submitting it through a Yale School of Medicine web site, we use that information to respond to your message and to help us provide you with information or material that you request. We do not give, share, sell, or transfer any personal information to a third party unless required by law.

Email communications

Email communication that you send to us via the email links on our sites may be shared with a customer service representative, employee, or medical expert that is most able to address your inquiry. We make every effort to respond in a timely fashion once communications are received.

Complaint process

If you have a complaint or problem, or if you believe your privacy rights have been violated, you may email us at ysm.editor@yale.edu. Please indicate the reason for contacting us. Our communications department will forward your complaint to the appropriate Yale School of Medicine entity for response or resolution.

Other privacy information

If you are looking for information about HIPAA, visit: http://www.hipaa.yale.edu/

If you are looking for the Yale Medical Group Notice of Privacy Practices, visit: http://yalemedicalgroup.org/privacy.aspx