Ingrid Nembhard, PhD, MS

Ira V. Hiscock Associate Professor of Public Health (Health Policy), Associate Professor of Management, and Associate Professor in the Institution for Social and Policy Studies

Research Interests

Health Services Administration; Health Services Research; Quality of Health Care; Health Care

Public Health Interests

Health care delivery; Health Care Management; Health Services Research; Hospital management; Quality of care

Research Organizations

School of Public Health

Faculty Research

Global Health Studies

School of Management

Office of Cooperative Research

Research Summary

Professor Nembhard’s research focuses on organizational learning in health care, with an emphasis on understanding the effects of intra- and inter-organizational relationships, leadership behavior, team learning strategies and project management on quality improvement efforts and clinical outcomes. She integrates knowledge of organizational behavior, organizational theory and health services research to answer questions about managing learning, change and innovation within health care delivery organizations. Her research combines qualitative and quantitative methodologies to investigate issues in health care management.

Extensive Research Description

  • Organizational Learning and Quality Improvement via Interorganizational Relationships among Health Care Delivery Organizations
  • Effects of Teamwork, Team Learning Strategies and Project Choices on Neonatal Intensive Care Units’ Performance Improvement
  • Quality Improvement Collaboratives

Selected Publications

  • mproving Organizational Climate for Quality and Quality of Care: Does Membership in a Collaborative Help?

    Nembhard, I.M., Northrup, V.S., Shaller, D. and Cleary, P.D. (2012). Improving Organizational Climate for Quality and Quality of Care: Does Membership in a Collaborative Help? Medical Care, 50 (Suppl): S74–S82.

  • All Teach, All Learn, All Improve? The Effect of Interorganizational Learning on Performance Improvement.

    Nembhard, I.M. All Teach, All Learn, All Improve? The Effect of Interorganizational Learning on Performance Improvement. Health Care Management Review, 2012, 37(2): 154-164.

  • Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units. Nembhard, I.M. and Tucker, A.L. Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units. Organization Science, 2011, 22(4): 907-922.
  • Why Does the Quality of Health Care Continue to Lag? Insights from Management Research Nembhard, I.M., Alexander, J., Hoff, T. and Ramanujam, R. Why Does the Quality of Health Care Continue to Lag? Insights from Management Research. Academy of Management Perspectives, 2009, 23(1), 24-42.
  • Learning and Improving in Quality Improvement Collaboratives: Which Collaborative Features Do Participants Value Most?

    Nembhard, I.M. Learning and Improving in Quality Improvement Collaboratives: Which Collaborative Features Do Participants Value Most? Health Services Research, 2009, 42(2), 359-378.

  • Implementing New Practices: An Empirical Study of Organizational Learning in Hospital Intensive Care Units. Tucker, A.L., Nembhard, I.M., and Edmondson, A.C. Implementing New Practices: An Empirical Study of Organizational Learning in Hospital Intensive Care Units. Management Science 53(6):894-907, 2007.
  • Making it Safe: The Effects of Leader Inclusiveness and Professional Status on Psychological Safety and Improvement Efforts in Health Care Teams Nembhard, I.M. and Edmondson, A.C. Making it Safe: The Effects of Leader Inclusiveness and Professional Status on Psychological Safety and Improvement Efforts in Health Care Teams. Journal of Organizational Behavior 27(7):941-966, 2006.

Full List of PubMed Publications

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Contact Info

Ingrid Nembhard, PhD, MS
Office Location
Laboratory of Epidemiology and Public Health
60 College Street, Ste 308

New Haven, CT 06510
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Mailing Address
Yale School of Public HealthPO Box 208034
60 College Street

New Haven, CT 06520-8034