Support Services

1.    Yale Health Plan.  55 Lock Street; http://yalehealth.yale.edu/.  Whether or not you have chosen to purchase the hospitalization piece of the Yale Health Plan, Basic Coverage is offered at no charge and includes preventive health and medical services in the departments of Mental Health & Counseling, Student Health, Gynecology, and Health Education.  In addition, treatment for urgent medical problems can be obtained twenty-four hours a day through Acute Care.

You may consult with Mental Health & Counseling about problems related to mood, coping, relationships, stress, anxiety, etc.  You may go directly to Yale Health or call to make an appointment.

Mental Health & Counseling Services (203) 432-0290
Urgent Care (203) 432-0123 open 24 hours a day
Student Health Department (203) 432-0312
Substance Abuse Counselor, Maury Steigman (203) 432-7366

2.    Office of Student Affairs.  Dean Nancy Angoff (203) 737-2169 or cell phone (203) 606-1707, is available at any time to speak with you regarding any problems whether they are of a personal, academic or career nature.  Dr. Angoff does not serve as a personal counselor to you but will work closely with you to make sure that you are directed to and receive the help that you need.

3.    Peer Advocates.  These trusted student listeners are available to you at any time to hear about your concerns regarding experiences you have had during medical school that make you feel uncomfortable.  They can be contacted anonymously.  Their names and phone numbers are listed on a plastic card which you have been given to carry.  If you have misplaced your card, please contact Student Affairs.

4.    SHARE: Information, Advocacy, and Supporthttp://sharecenter.yale.edu/. SHARE, the Sexual Harassment and Assault Response and Education Center, is a primary Yale resource. The SHARE Center is located on the Lower Level of Yale Health and students can walk in 9-5:00 weekdays. They can also call SHARE to schedule a daytime appointment. Trained counselors are also available after hours, holidays and weekends via their direct hotline, to speak with students, their supporters, or other community members with questions or concerns. These conversations are kept completely confidential; callers do not even need to give their names. Along with providing support, SHARE Counselors have crucial information about medical, legal, and disciplinary options, and help callers make their own decisions about how to proceed. For Yale students who do choose to take legal or disciplinary action, SHARE Counselors can facilitate those processes and serve as advocates. SHARE works closely with the Yale Police Department as well as the various disciplinary boards SHARE: Information, Advocacy, and Support. 24-hour confidential/anonymous  hotline (203) 432-2000

5.    Yale School of Medicine Title IX Coordinators.  Merle Waxman, Associate Dean merle.waxman@yale.edu (203) 737-4100 / Rosemarie Fisher, Professor & Associate Dean for Graduate Medical Education rosemarie.fisher@yale.edu (203) 688-1449.  The Title IX Coordinators are responsible for protecting students from sex discrimination.  Sex discrimination includes sexual harassment, sexual assault, and other forms of misconduct.    The University is committed to providing an environment free from discrimination on the basis of sex.  Title IX Coordinators can resolve complaints and assist with informal remedies. The Title IX Coordinators do not conduct formal hearings but may investigate complaints and work with the complainant and the respondent to achieve resolution of the complaint.

6.    Office of the Ombudsperson.  Confidential line (203) 737-4100.  The Ombuds Office is a neutral and safe resource within YSM where students can bring issues with which they are concerned.  Merle Waxman, the Ombudsperson, will help find solutions, options and strategies for dealing with a particular concern or complaint, refer to other resources and advocates, and mediate or facilitate conversations between two or more people or groups.  Merle Waxman is also the Title IX Coordinator for the School of Medicine who can help with issues related to gender inequality.

7.    The University-Wide Committee on Sexual Misconduct (UWC).  (203) 432-1834; http://provost.yale.edu/uwc.  The UWC on Sexual Misconduct is available to answer informal inquiries and fairly and expeditiously address formal and informal complaints of sexual misconduct across the entire Yale community.  Through the Provost’s Office, it is comprised of faculty, administrative, and student representatives drawn from throughout the University, including YSM.  Core UWC members (listed on the UWC website) are available for exploratory conversations or to receive complaints.

8.    Office of Multicultural Affairs.  Woody Lee, MD (203) 785-7545, is available to all students.  He is especially involved with minority students and students in the LGBTQ community increasing the quality of their life at Yale, but he is interested in hearing from anyone.  Students with a problem around discrimination based on race or ethnic identity should feel free to consult Dr. Lee.

9.    Chaplain's Office.  Sharon M.K. Kugler, Yale University Chaplain (203) 432-1128; http://chaplain.yale.edu.  The Chaplain's Office provides connections to a variety of religious and spiritual communities on campus and in New Haven, lively interfaith programming, as well as confidential conversations about any topic (religious or not) and resources for students who are grieving. Please contact Associate University Chaplain Candice Provey at candice.provey@yale.edu for assistance.

10.    Office on Disabilities.  Judy York (203) 432-2324; judith.york@yale.edu, is an outstanding resource for students with disabilities.  If you have questions about whether or not you have a disability requiring any sort of reasonable accommodation, feel free to discuss it confidentially with Dean Angoff.

11.    Office of LGBTQ Resources (Lesbian, Gay, Bisexual, Transgender and Queer).  Maria Trumpler, Director, (203) 432-0309; maria.trumpler@yale.edu; http://www.lgbtq.yale.edu.  This office offers programming for grad-prof students every weekday including discussions of relationships and wellness, Queer Yoga, political discussions and affinity groups.  Queer Peers counseling is also available for professional students by students in other professional schools.

12.    The Office of International Student Services can help international students with immigration regulations, visa issues and other matters.  More information can be found on the OISS web site at www.yale.edu/oiss.  Walk-in or call anytime.  There is always an advisor on-call to assist during regular business hours.  Call (203) 432-2305 or email questions to oiss@yale.edu

13.    GSA Legal Aidhttp://gsa.yale.edu/legal-aid.  Services and resources for graduate students with legal needs.  Two options are available:  1) Ask-A-Lawyer Sessions- Each month during the academic year meet with volunteer lawyers from the New Haven Bar Association for a one-on-one consultation. Please check the GSA website for updates on the upcoming dates.  2) Free Referral Service- A list of lawyers who have agreed to offer a free consultation to students is available.  Please email GSAS Assistant Dean Robert Harper-Mangels for access to the list, robert.harper-mangels@yale.edu.

14.    Office of International Medical Student Education (OIMSE).   You will undoubtedly be traveling abroad at various times during your medical education.  Whether you are traveling for research, clinical, conferences, or for personal reasons, you are requested to register your travel with Yale.  The OIMSE is also available to provide information on safety while traveling abroad.  For more information, please contact Anne.Kellett@yale.edu or visit the OIMSE website for registering your travel. https://transact.med.yale.edu/world/travelform/index.asp

The medical school has services in place to support your physical, spiritual and emotional well-being, as well as many programs to help you academically and socially. Our goal is to ease your journey through medical school so your experience will be as comfortable and fulfilling as possible. If we can’t help you ourselves, we will refer you to the individual or office that can.

Academic support services

Grievance procedures


Religious resources


Security

Health and wellness

Social support services