Grievance Procedures

The expectation at Yale Medical School is that all members of the community will conduct themselves professionally and respectfully. The following statement has been issued by the AAMC regarding institutional standards of behavior in the learning environment: The medical learning environment is expected to facilitate students’ acquisition of the professional and collegial attitudes necessary for effective, caring, and compassionate health care. The development and nurturing of these attitudes is enhanced and, indeed, based on the presence of mutual respect between teacher and learner. Characteristic of this respect is the expectation that all participants in the educational program assume their responsibilities in a manner that enriches the quality of the learning process. While these goals are primary to a school’s educational mission, it must be acknowledged that the social and behavioral diversity of students, faculty, residents, and staff, combined with the intensity of the interactions between them, will, from time to time, lead to alleged, perceived or real incidents of inappropriate behavior or mistreatment of individuals. At Yale, there are several mechanisms in place to deal with such incidents, as follows.

Ombudsperson

The ombudsperson serves as a neutral, confidential and informal resource for members of the medical school community who have academic or work-related concerns. The ombudsperson offers advice and counseling, with the goal being to negotiate solutions and settle problems informally. The ombudsperson explains medical school policies and makes referrals to other university service and programs as needed. The ombudsperson can be reached at http://info.med.yale.edu/ombuds/

Sexual Harassment

SHARE, the Sexual Harassment and Assault Response and Education Center, is a primary Yale resource.  The confidential sexual assault response line (432-6653) is available 24 hours a day, 7 days a week.  Trained counselors are available at any time of day or night via their direct hotline to speak with students, their supporters, or other community members with questions or concerns.  These conversations are kept completely confidential; callers do not even need to give their names.  Along with providing support, SHARE Counselors have crucial information about medical, legal, and disciplinary options, and help callers make their own decisions about how to proceed.  For Yale students who do choose to take legal or disciplinary action, SHARE Counselors can facilitate those processes and serve as advocates.  SHARE works closely with the Yale Police Department as well as the various disciplinary boards.

The University-Wide Committee on Sexual Misconduct (UWC)

The UWC on Sexual Misconduct is available to answer informal inquiries and fairly and expeditiously address formal and informal complaints of sexual misconduct across the entire Yale community.  Through the Provost’s Office, it is comprised of faculty, administrative, and student representatives drawn from throughout the University, including YSM.  Core UWC members (listed on the UWC website) are available for exploratory conversations or to receive complaints.