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Preparing for your Visit

In order for us to provide the best treatment plan for you, we need to clearly and completely understand your medical history and the treatment you may have had to date. A nurse coordinator and/or intake specialist will contact you by phone to assist in gathering the necessary information prior to your first visit and to let you know what to expect when you arrive.   

It is important to gather the following items prior to your first appointment:

  • Medical Records & Written Reports
    Our intake specialists will help to facilitate the transfer of records before your appointment.
  • A List of Current Medications
    This includes all prescription medications, over-the-counter medications, alternative medications, and supplements.   If you prefer, you can bring the original medication containers with your to your visit.
  • Radiology Tests
    This includes X-rays, CT scans, MRI scans, PET scans, ultrasounds, and current mammography. It is important that our physicians review the actual films in addition to the written reports. Our intake specialists will help to facilitate the transfer of records before your appointment.
  • Pathology Slides and Reports
    If you have been diagnosed with cancer, then a pathologist has already made a diagnosis by reviewing a biopsy or tumor specimen. It is beneficial to you that Smilow Cancer Hospital confirms this diagnosis by reviewing your slides.  Our intake specialist will facilitate the transfer of the slides to Smilow.
  • Insurance ID Card
    Please notify your insurance company prior to your visit. They may require a formal referral from your referring physician, and they may give you a formal referral authorization to assure that the cost of your visit is covered.   A patient registrar will contact you prior to your visit to obtain all contact and insurance information.  Your co-pay will be collected at the time of your appointment.
  • Questions
    It is always a good idea to bring a list of questions to ask your physician. In addition, we encourage patients to bring a family member or significant other to help you take notes and ask questions.   The nurse coordinator can help you create a list of questions in preparation for your visit.

    Interpreter services are available at no charge, but need to be coordinated prior to your appointment. Please advise the intake specialist if you would benefit from this service. We prefer to have an interpreter available to you in addition to the support of your family members.

    Please be sure to notify patient registration 24 hours in advance if you need to reschedule your appointment. If you need assistance before your appointment, contact 1-855-4-SMILOW.