Employee Profile: Shirley Pinette

Shirley Pinette, Outreach Manager for the Breast Center at Smilow Cancer Hospital, is responsible for many aspects of community outreach and patient care. One component includes attending health fairs, charity walks, and arranging for the  Yale-New Haven digital mobile mammography van to visit various locations within the community. She talks to groups of women and organizations about the importance of screening mammography and of breast health awareness. She has been at Yale since 1979 and has been the Outreach Manager for the past four years.

"I talk to women and stress the importance of annual mammograms, monthly self-breast exams, and annual clinical breast exams, all of which are key components to the early detection of breast cancer. A lot of women are so busy taking care of their homes and families rather than focusing on their own health, which frequently takes a back seat. I try to help them understand that staying healthy benefits not only them, but also their families in the long run," Shirley explained.

Another component of Shirley's job is managing the Administrative staff within the Breast Center. This can include assisting with the phones, assisting at the front reception desk, and handling issues that patients may have. Shirley commented that she has a phenomenal staff that understands how important it is that every patient be treated the way they would want any member of their family treated.

Shirley enjoys every aspect of her job, especially interacting with the community. She explained, "Not everyone gets to see what happens outside the walls of Smilow and the real difference we are making in people's lives. I hear from men and women all the time about the excellent care their friend, sister, mother or they themselves received at Smilow Cancer Hospital. That makes me feel proud!" 

Maureen Major Campos, RN, MS, Program Manager for Women's Oncology Services at Smilow Cancer Hospital commented, "Shirley is a dynamic leader whose sole focus is the patient experience and high standards of excellence. She manages a very successful staff with great patient care outcomes. Her most notable tribute is her flexibility; it is not uncommon for Shirley to be arriving patients in the morning and answering patient telephone calls in the afternoon. In between she manages to oversee her staff, have a presence on the unit and perform outreach work in the community. We are very fortunate to have her on the Breast Center team!"